2010 MCI D4005: recalls and complaints

NHTSA lists 5 recall campaigns for the 2010 MCI D4005. The newest campaign is 25V853000. NHTSA received the report on 10 Dec 2025. The NHTSA record gives the component Structure / Body / Door. NHTSA has no complaint on file for this model year. 2 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V853000, in the NHTSA record

MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 27,872 units in total.

25V85300010 Dec 2025Structure / Body / Door
13V49800017 Oct 2013Electrical System
11V52400026 Oct 2011Electronic Stability Control (ESC)
10V4090009 Sep 2010Seats
10V19900011 May 2010Power Train / Axle Assembly

25V853000Received 10 Dec 2025. 15,454 units.
Structure / Body / Door
Defect, in the NHTSA record
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence, in the NHTSA record
The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy, in the NHTSA record
MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
Report filed by Motor Coach Industries, Inc. Manufacturer campaign number 22-005. Owner notification date in the NHTSA record: 4 Feb 2026.
13V498000Received 17 Oct 2013. 10,016 units.
Electrical System
Defect, in the NHTSA record
Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Consequence, in the NHTSA record
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy, in the NHTSA record
MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.
Report filed by Motor Coach Industries. Manufacturer campaign number 401. Owner notification date in the NHTSA record: 4 Feb 2014.
11V524000Received 26 Oct 2011. 1,962 units.
Electronic Stability Control (ESC)
Defect, in the NHTSA record
Motor coach industries (mci) is recalling certain model year 2003, and 2007-2012 e and j models along with model year 2007-2012 d4000, d4005, d4500, d4505, d4000istv motor coaches equipped with meritor wabco electronic stability control (ESC) modules, manufactured from october 2002, through october 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (ESC) system. This might cause the ESC to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
Consequence, in the NHTSA record
If the driver is slow to react during this ESC intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
Remedy, in the NHTSA record
Mci will notify owners and replace the control module free of charge. The safety recall began on january 4, 2012. Owners may contact mci customer service at 1-800-241-2947.
Report filed by MOTOR COACH INDUSTRIES, INC. Owner notification date in the NHTSA record: 4 Jan 2012.
10V409000Received 9 Sep 2010. 105 units.
Seats
Defect, in the NHTSA record
Mci is recalling certain model year 2009-2010 d4005 and d4505 motor coaches equipped with a national seating company driver's seat containing a stabilus bloc-o-lift shock. The driver's seat shock damper may break allowing the driver's seat to unexpectedly drop to the floor without warning.
Consequence, in the NHTSA record
In the event this should occur while the bus is in operation, the driver may lose control of the vehicle, possibly resulting in a crash.
Remedy, in the NHTSA record
Mci will notify owners and replace the seat shock as necessary free of charge. The safety recall began on september 15, 2010. Owners may contact mci customer service at 1-800-241-2947.
Report filed by MOTOR COACH INDUSTRIES, INC. Manufacturer campaign number 349. Owner notification date in the NHTSA record: 15 Sep 2010.
10V199000Received 11 May 2010. 335 units.
Power Train / Axle Assembly
Defect, in the NHTSA record
Mci is recalling certain model year 2010 d4000, d4005, d4500, d4505, e4500, and j4500 model motor coaches manufactured from september 2009 through may 2010, equipped with arvinmeritor front and tag axle assemblies. The suspect axles may have had improper torque applied to the hub/rotor/wheel adapter bolts during the assembly process. Reduced bolt torque could lead to vibration loosening of the bolt.
Consequence, in the NHTSA record
This could result in a loss of the wheel possibly resulting in a crash.
Remedy, in the NHTSA record
Mci will notify owners and dealers will repair the motor coaches free of charge. The safety recall began on may 28, 2010. Owners may contact mci at 1-800-241-2947.
Report filed by MOTOR COACH INDUSTRIES, INC. Manufacturer campaign number 345/346. Owner notification date in the NHTSA record: 28 May 2010.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2010 MCI D4005
Number	Type	Subject	Component	Opened	Closed	Campaign
EA12007	Engineering analysis	MCI Drive Shaft Safety Loop Failures	Power Train / Driveline	13 Sep 2012	3 Dec 2015	14V335000
PE12007	Preliminary evaluation	MCI Driveshaft Safety Loop Failures	Power Train / Driveline	21 Mar 2012	20 Sep 2012

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2010 MCI D4005The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2010 MCI D4005: recalls and complaints. https://recallregister.com/vehicle/mci/d4005/2010/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Motor Coach Industries, Inc

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2010 MCI D4005?: 27,872 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the MCI D4005 have for all model years?: NHTSA lists 21 recall campaigns for the MCI D4005, model years 2000 to 2021. 5 of them name the 2010 model year.
Is an NHTSA investigation of the 2010 MCI D4005 open?: No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.