2013 Mack Pinnacle (CHU): recalls and complaints

NHTSA lists 3 recall campaigns for the 2013 Mack Pinnacle (CHU). The newest campaign is 16V929000. NHTSA received the report on 23 Dec 2016. The NHTSA record gives the component Suspension / Front / Hub. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 16V929000, in the NHTSA record

Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 29 Mar 2018. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

3 campaigns, newest first. 34,629 units in total.

16V929000Received 23 Dec 2016. 200 units.
Suspension / Front / Hub
Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.
Consequence, in the NHTSA record
Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.
Remedy, in the NHTSA record
Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0406. Owner notification date in the NHTSA record: 16 Feb 2017.
16V099000Received 19 Feb 2016. 33,981 units.
Power Train / Driveline / Driveshaft
Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen.
Consequence, in the NHTSA record
If he cap nut loosens and falls off, the yoke can separate from the axle input shaft and allow the drive shaft to disconnect, increasing the risk of a crash.
Remedy, in the NHTSA record
Mack will notify owners, and dealers will replace the cap nut. The input shaft threads will be inspected for damage. Any damaged input shaft will be replaced. These repairs will be performed free of charge. An interim notice was sent to owners on April 25, 2016. The recall began on June 7, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0399.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0399. Owner notification date in the NHTSA record: 7 Jun 2016.
15V644000Received 13 Oct 2015. 448 units.
Trailer Hitches / Fifth Wheel Assembly
Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2014 Pinnacle (CHU and CXU) trucks manufactured September 10, 2010, to June 17, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
Consequence, in the NHTSA record
If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Remedy, in the NHTSA record
Mack will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0395.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0395. Owner notification date in the NHTSA record: 18 Nov 2015.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2013 Mack Pinnacle (CHU)
Number	Type	Subject	Component	Opened	Closed	Campaign
PE20005	Preliminary evaluation	mDrive Transmission Failure to Disengage	Power Train / Manual Transmission	28 Apr 2020	4 Apr 2022

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Follow by RSS:Mack recallsVehicle recalls

Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2013 Mack Pinnacle (CHU)The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2013 Mack Pinnacle (CHU): recalls and complaints. https://recallregister.com/vehicle/mack/pinnacle-chu/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 29 Mar 2018
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Mack Trucks, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2013 Mack Pinnacle (CHU)?: 34,629 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mack Pinnacle (CHU) have for all model years?: NHTSA lists 20 recall campaigns for the Mack Pinnacle (CHU), model years 2011 to 2022. 3 of them name the 2013 model year.
Is an NHTSA investigation of the 2013 Mack Pinnacle (CHU) open?: No. The 1 investigation that names this model year has a closing date in the NHTSA file.