2012 Mack Pinnacle (CHU): recalls and complaints

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• 16V92900023 Dec 2016Suspension / Front / Hub
• 16V09900019 Feb 2016Power Train / Driveline / Driveshaft
• 15V64400013 Oct 2015Trailer Hitches / Fifth Wheel Assembly
• 14V20800018 Apr 2014Exterior Lighting / Turn Signal / Flasher Unit
• 14V07800021 Feb 2014Electrical System
• 12V3080002 Jul 2012Visibility / Windshield Wiper/Washer / Linkages
• 11V29500020 May 2011Power Train / Driveline
• 11V2720003 May 2011Service Brakes, Air / Slack Adjusters / Automatic

1. 16V929000Received 23 Dec 2016. 200 units.

   Suspension / Front / Hub

   Defect, in the NHTSA record

   Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.

   Consequence, in the NHTSA record

   Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.

   Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0406. Owner notification date in the NHTSA record: 16 Feb 2017.

2. 16V099000Received 19 Feb 2016. 33,981 units.

   Power Train / Driveline / Driveshaft

   Defect, in the NHTSA record

   Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen.

   Consequence, in the NHTSA record

   If he cap nut loosens and falls off, the yoke can separate from the axle input shaft and allow the drive shaft to disconnect, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Mack will notify owners, and dealers will replace the cap nut. The input shaft threads will be inspected for damage. Any damaged input shaft will be replaced. These repairs will be performed free of charge. An interim notice was sent to owners on April 25, 2016. The recall began on June 7, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0399.

   Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0399. Owner notification date in the NHTSA record: 7 Jun 2016.

3. 15V644000Received 13 Oct 2015. 448 units.

   Trailer Hitches / Fifth Wheel Assembly

   Defect, in the NHTSA record

   Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2014 Pinnacle (CHU and CXU) trucks manufactured September 10, 2010, to June 17, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.

   Consequence, in the NHTSA record

   If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Mack will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0395.

   Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0395. Owner notification date in the NHTSA record: 18 Nov 2015.

4. 14V208000Received 18 Apr 2014. 44,047 units.

   Exterior Lighting / Turn Signal / Flasher Unit

   Defect, in the NHTSA record

   Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.

   Consequence, in the NHTSA record

   A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0379.

   Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0379. Owner notification date in the NHTSA record: 25 Jul 2014.

5. 14V078000Received 21 Feb 2014. 70,208 units.

   Electrical System

   Defect, in the NHTSA record

   Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.

   Consequence, in the NHTSA record

   Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.

   Remedy, in the NHTSA record

   Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.

   Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0375. Owner notification date in the NHTSA record: 24 Apr 2014.

6. 12V308000Received 2 Jul 2012. 1,174 units.

   Visibility / Windshield Wiper/Washer / Linkages

   Defect, in the NHTSA record

   Mack is recalling certain model year 2012 chu, cxu, and gu vehicles, manufactured from october 10, 2011, through november 17, 2011. Hardware used to secure the windshield wiper linkage to the wiper motor may not be sufficiently torqued, and may cause the windshield wiper linkage to detach from the wiper motor. As a result, the windshield wipers will not function.

   Consequence, in the NHTSA record

   If this occurs, under certain driving conditions the driver's visibility will be reduced, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Mack will notify owners, and replace the hardware on affected vehicles, free of charge. The safety recall began on august 22, 2012. Owners may contact mack trucks at 1-800-866-1177.

   Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC3064. Owner notification date in the NHTSA record: 22 Aug 2012.

7. 11V295000Received 20 May 2011. 584 units.

   Power Train / Driveline

   Defect, in the NHTSA record

   Mack trucks is recalling certain model year 2012, chu, cxu, gu, mru, leu, and td trucks equipped with a meritor driveline. The tubing used to assemble the affected drivelines has a nonconforming seam weld with insufficient bonding of the material.

   Consequence, in the NHTSA record

   This can result in seam weld fracture when torque is applied. Once the tube seam weld is fractured, the driveline may become inoperable which may result in a disabled vehicle or debris from the driveline may fall on the roadway, both of which can increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the drivelines free of charge. The safety recall began on july 25, 2011. Owners may contact mack trucks at 1-800-528-6586.

   Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0353. Owner notification date in the NHTSA record: 25 Jul 2011.

8. 11V272000Received 3 May 2011. 1,524 units.

   Service Brakes, Air / Slack Adjusters / Automatic

   Defect, in the NHTSA record

   Mack trucks is recalling certain model year 2011-2012 chu, cxu, gu, leu and mru trucks manufactured from october 15, 2010, through january 31, 2011, and equipped with gunite automatic slack adjusters. Due to an incomplete "knitting" of the iron at the time of casting, inadequate structural integrity of the slack adjuster housing can occur, which could cause the housing to break at the handle under normal operating loads.

   Consequence, in the NHTSA record

   Slack adjusters with this flow notch could crack under normal braking conditions causing loss of braking which could result in a vehicle crash.

   Remedy, in the NHTSA record

   Mack trucks will notify owners and dealers will replace the subject slack adjusters free of charge. The safety recall began on august 24, 2011. Owners may contact mack trucks at 1-800-528-6586.

   Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0352. Owner notification date in the NHTSA record: 12 Aug 2011.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20117
2. 20128
3. 20133
4. 20144
5. 20154
6. 20163
7. 20173
8. 20182
9. 20193
10. 20204
11. 20212
12. 20222

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mack Pinnacle (CHU): all model years
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• NHTSA page of the 2012 Mack Pinnacle (CHU)The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2012 Mack Pinnacle (CHU)?

152,166 units in 8 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mack Pinnacle (CHU) have for all model years?

NHTSA lists 20 recall campaigns for the Mack Pinnacle (CHU), model years 2011 to 2022. 8 of them name the 2012 model year.

Is an NHTSA investigation of the 2012 Mack Pinnacle (CHU) open?

The NHTSA investigation file has no investigation that names this model year.