Recall Register

2004 Mack MR: recalls and complaints

NHTSA lists 6 recall campaigns for the 2004 Mack MR. The newest campaign is 12V017000. NHTSA received the report on 20 Jan 2012. The NHTSA record gives the component Suspension / Front. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 12V017000, in the NHTSA record

THIS RECALL RELATES TO PREVIOUS RECALLS 09V-240 AND 10V-069. ANALYSIS OF THESE RECALLS HAS SHOWN THAT AFTER THE RECEIVING THE REMEDIES, THE AXLES MAY STILL CRACK. AS SUCH, MACK TRUCKS WILL REPLACE THE AFFECTED AXLES ON ANY MR AND LE MODELS CONFIGURED AS FRONT-LOADER OR SIDE-LOADER REFUSE TRUCKS. AXLES ON ALL OTHER MR AND LE MODELS WILL RECEIVE A MAG-PARTICLE INSPECTION AND MACK WILL REPLACE ANY AFFECTED AXLE BEAMS FREE OF CHARGE. THE SAFETY RECALL BEGAN iIN JULY 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 39,022 units in total.

  • 12V017000Suspension / Front
  • 10V069000Power Train / Axle Assembly
  • 09V240000Power Train / Axle Assembly
  • 05V524000Fuel System, Diesel / Storage / Tank Assembly
  • 05V312000Suspension
  • 04V159000Fuel System, Other / Storage / Tank Assembly / Pressure Relief Devices

  1. 12V017000Received . 8,333 units.

    Suspension / Front

    Defect, in the NHTSA record
    Mack trucks is recalling certain model year 2002-2005 mr and le heavy trucks, manufactured from february 1, 2002, through december 22, 2004. Over time, the vehicle’s load may result in fatigue cracks of the front axle beam. These cracks can propagate and result in complete fracture of the axle beam.
    Consequence, in the NHTSA record
    If complete fracture occurs, the driver may lose control of the vehicle, increasing the risk of a crash.
    Remedy, in the NHTSA record
    THIS RECALL RELATES TO PREVIOUS RECALLS 09V-240 AND 10V-069. ANALYSIS OF THESE RECALLS HAS SHOWN THAT AFTER THE RECEIVING THE REMEDIES, THE AXLES MAY STILL CRACK. AS SUCH, MACK TRUCKS WILL REPLACE THE AFFECTED AXLES ON ANY MR AND LE MODELS CONFIGURED AS FRONT-LOADER OR SIDE-LOADER REFUSE TRUCKS. AXLES ON ALL OTHER MR AND LE MODELS WILL RECEIVE A MAG-PARTICLE INSPECTION AND MACK WILL REPLACE ANY AFFECTED AXLE BEAMS FREE OF CHARGE. THE SAFETY RECALL BEGAN iIN JULY 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

    Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0361. Owner notification date in the NHTSA record: .

  2. 10V069000Received . 15,490 units.

    Power Train / Axle Assembly

    Defect, in the NHTSA record
    Mack trucks is recalling certain model year 2002 through 2004 cl, cv, le, mr, rb, rd, and model year 2003 through 2004 dm heavy trucks manufactured from february 1, 2002 through september 30, 2003, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.
    Consequence, in the NHTSA record
    These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.
    Remedy, in the NHTSA record
    Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on march 5, 2010. Owners may contact mack at 1-800-866-1177.

    Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0341. Owner notification date in the NHTSA record: .

  3. 09V240000Received . 10,300 units.

    Power Train / Axle Assembly

    Defect, in the NHTSA record
    Mack is recalling 10,300 model year 2004 and 2005 cl, cv, dm, le, and rb and model year 2004 rd heavy trucks manufactured from october 1, 2003 through september 30, 2004, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.
    Consequence, in the NHTSA record
    These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.
    Remedy, in the NHTSA record
    Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on august 14, 2009. Owners may contact mack at 1-800-866-1177.

    Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0341. Owner notification date in the NHTSA record: .

  4. 05V524000Received . 4,482 units.

    Fuel System, Diesel / Storage / Tank Assembly

    Defect, in the NHTSA record
    On certain diesel powered heavy duty trucks, the bolts attaching the fuel tank mounting brackets to the frame may have insufficient torque and therefore may result in premature failure of the fuel tank mounting.
    Consequence, in the NHTSA record
    If the fuel tank falls, there is the potential for the tank to ignite, resulting in personal injury, vehicle and property damage.
    Remedy, in the NHTSA record
    Dealers will inspect and replace the fuel tank bracket mounting bolts free of charge. The recall began on february 6, 2006. Owners may contact mack trucks at 1-800-528-6586.

    Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0309. Owner notification date in the NHTSA record: .

  5. 05V312000Received . 100 units.

    Suspension

    Defect, in the NHTSA record
    On certain heavy duty class 8 trucks equipped with holland air suspension systems, a transverse beam casting may fracture under normal loads. If a casting breaks when the vehicle is traveling on a roadway there is the potential for pieces of the casting to become projectiles and the suspension's transverse beam may drop down low enough to contact the road surface.
    Consequence, in the NHTSA record
    This will cause sparks that could potentially ignite and cause a fire.
    Remedy, in the NHTSA record
    Dealers will inspect and replace the defective transverse beam assemblies. The recall began on august 19, 2005. Owners may contact mack trucks at 610-709-2131.

    Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0300 AND SC301. Owner notification date in the NHTSA record: .

  6. 04V159000Received . 317 units.

    Fuel System, Other / Storage / Tank Assembly / Pressure Relief Devices

    Defect, in the NHTSA record
    On certain chassis built with lng engines, the nexgen lng tank's primary and secondary relief valves could fail to open and relieve tank pressure.
    Consequence, in the NHTSA record
    This could cause ice buildup on the discharge side of the primary and secondary pressure system allowing the relief system to freeze and become blocked resulting in over pressurization of the lng tanks creating the risk of catastrophic tank rupture which could cause serious injury or death.
    Remedy, in the NHTSA record
    Dealers will retrofit the lng tanks with a new primary relief valve pipe away tube and a new ventilated shroud. The recall began april 6, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3337.

    Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0287.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19771
  2. 19782
  3. 19792
  4. 19871
  5. 19882
  6. 19892
  7. 19903
  8. 19912
  9. 19922
  10. 19931
  11. 19951
  12. 19961
  13. 19971
  14. 19983
  15. 19995
  16. 20004
  17. 20013
  18. 20024
  19. 20034
  20. 20046
  21. 20054
  22. 20062
  23. 20073

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2004 Mack MR: recalls and complaints. https://recallregister.com/vehicle/mack/mr/2004/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
MACK TRUCKS, INC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2004 Mack MR?
39,022 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mack MR have for all model years?
NHTSA lists 25 recall campaigns for the Mack MR, model years 1977 to 2007. 6 of them name the 2004 model year.
Is an NHTSA investigation of the 2004 Mack MR open?
The NHTSA investigation file has no investigation that names this model year.