2002 Mack MR: recalls and complaints
NHTSA lists 4 recall campaigns for the 2002 Mack MR. The newest campaign is 12V017000. NHTSA received the report on 20 Jan 2012. The NHTSA record gives the component Suspension / Front. NHTSA has no complaint on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 12V017000, in the NHTSA record
THIS RECALL RELATES TO PREVIOUS RECALLS 09V-240 AND 10V-069. ANALYSIS OF THESE RECALLS HAS SHOWN THAT AFTER THE RECEIVING THE REMEDIES, THE AXLES MAY STILL CRACK. AS SUCH, MACK TRUCKS WILL REPLACE THE AFFECTED AXLES ON ANY MR AND LE MODELS CONFIGURED AS FRONT-LOADER OR SIDE-LOADER REFUSE TRUCKS. AXLES ON ALL OTHER MR AND LE MODELS WILL RECEIVE A MAG-PARTICLE INSPECTION AND MACK WILL REPLACE ANY AFFECTED AXLE BEAMS FREE OF CHARGE. THE SAFETY RECALL BEGAN iIN JULY 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 24,176 units in total.
- 12V017000Suspension / Front
- 10V069000Power Train / Axle Assembly
- 04V258000Service Brakes, Air / Drum
- 04V159000Fuel System, Other / Storage / Tank Assembly / Pressure Relief Devices
12V017000Received . 8,333 units.
Suspension / Front
- Defect, in the NHTSA record
Mack trucks is recalling certain model year 2002-2005 mr and le heavy trucks, manufactured from february 1, 2002, through december 22, 2004. Over time, the vehicle’s load may result in fatigue cracks of the front axle beam. These cracks can propagate and result in complete fracture of the axle beam.
- Consequence, in the NHTSA record
If complete fracture occurs, the driver may lose control of the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
THIS RECALL RELATES TO PREVIOUS RECALLS 09V-240 AND 10V-069. ANALYSIS OF THESE RECALLS HAS SHOWN THAT AFTER THE RECEIVING THE REMEDIES, THE AXLES MAY STILL CRACK. AS SUCH, MACK TRUCKS WILL REPLACE THE AFFECTED AXLES ON ANY MR AND LE MODELS CONFIGURED AS FRONT-LOADER OR SIDE-LOADER REFUSE TRUCKS. AXLES ON ALL OTHER MR AND LE MODELS WILL RECEIVE A MAG-PARTICLE INSPECTION AND MACK WILL REPLACE ANY AFFECTED AXLE BEAMS FREE OF CHARGE. THE SAFETY RECALL BEGAN iIN JULY 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0361. Owner notification date in the NHTSA record: .
10V069000Received . 15,490 units.
Power Train / Axle Assembly
- Defect, in the NHTSA record
Mack trucks is recalling certain model year 2002 through 2004 cl, cv, le, mr, rb, rd, and model year 2003 through 2004 dm heavy trucks manufactured from february 1, 2002 through september 30, 2003, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.
- Consequence, in the NHTSA record
These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.
- Remedy, in the NHTSA record
Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on march 5, 2010. Owners may contact mack at 1-800-866-1177.
Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0341. Owner notification date in the NHTSA record: .
04V258000Received . 36 units.
Service Brakes, Air / Drum
- Defect, in the NHTSA record
On certain class 8 chassis built with hendrickson lift axles which contained webb brake drums, the brake drums could experience premature crack of the braking surface resulting in reduction or complete loss of braking on that wheel end or loss of brake drum pieces.
- Consequence, in the NHTSA record
Loss of braking ability could result in a vehicle crash, possibly causing injuries or death.
- Remedy, in the NHTSA record
Webb wheel is conducting the owner notification and remedy for this campaign. Webb will notify customers, inspect the brake drums and replace any drums that fail inspection. Owners should contact webb at 1-800-633-3256 or mack at 1-610-709-3337.
Report filed by MACK TRUCKS, INC.
04V159000Received . 317 units.
Fuel System, Other / Storage / Tank Assembly / Pressure Relief Devices
- Defect, in the NHTSA record
On certain chassis built with lng engines, the nexgen lng tank's primary and secondary relief valves could fail to open and relieve tank pressure.
- Consequence, in the NHTSA record
This could cause ice buildup on the discharge side of the primary and secondary pressure system allowing the relief system to freeze and become blocked resulting in over pressurization of the lng tanks creating the risk of catastrophic tank rupture which could cause serious injury or death.
- Remedy, in the NHTSA record
Dealers will retrofit the lng tanks with a new primary relief valve pipe away tube and a new ventilated shroud. The recall began april 6, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3337.
Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0287.
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2002 Mack MRThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2002 Mack MR: recalls and complaints. https://recallregister.com/vehicle/mack/mr/2002/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- MACK TRUCKS, INC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2002 Mack MR?
- 24,176 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mack MR have for all model years?
- NHTSA lists 25 recall campaigns for the Mack MR, model years 1977 to 2007. 4 of them name the 2002 model year.
- Is an NHTSA investigation of the 2002 Mack MR open?
- The NHTSA investigation file has no investigation that names this model year.