2003 Mack CX: recalls and complaints

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• 08V68800023 Dec 2008Exterior Lighting / Headlights / Switch
• 07V4010005 Sep 2007Fuel System, Diesel
• 06V39200013 Oct 2006Fuel System, Diesel
• 05V21300029 Apr 2005Service Brakes, Air
• 05V01500014 Jan 2005Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings
• 04V45600020 Sep 2004Steering
• 03V52200011 Dec 2003Steering / Linkages / Knuckle / Spindle / Arm
• 03V25300017 Jul 2003Service Brakes, Air / Supply / Check Valve
• 03V21900016 Jun 2003Trailer Hitches / Fifth Wheel Assembly
• 03V14700014 Apr 2003Exterior Lighting

1. 08V688000Received 23 Dec 2008. 34,269 units.

   Exterior Lighting / Headlights / Switch

   Defect, in the NHTSA record

   Mack is recalling 34,269 my 1999-2005 cx and my 2004-2008 cxn trucks. The headlight switch may prematurely fail resulting in inoperative or intermittent headlights.

   Consequence, in the NHTSA record

   The head lights may not operate properly which could result in intermittent or no headlight function. This could impair a driver's visibility, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the headlight switch. The recall began on february 27, 2009. Owners may contact mack at 1-800-528-6586.

   Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0342.

2. 07V401000Received 5 Sep 2007. 35,649 units.

   Fuel System, Diesel

   Defect, in the NHTSA record

   On certain trucks equipped with aset AC model engines, the engine as configured with an external exhaust gas recirculation system makes servicing the fuel injection lines difficult when using traditional tools. Therefore, it is possible for fuel leaks to develop when removing and installing the fuel injection lines.

   Consequence, in the NHTSA record

   A leak in the fuel injection line may spray fuel on the hot surfaces of the exhaust gas recirculation system, which could result in an engine fire.

   Remedy, in the NHTSA record

   Dealers will replace the fuel injection lines free of charge. Note: this recall supersedes a previous campaign conducted in 2006 (please see 06v392). The recall began on september 11, 2007, with subsequent mailings every six weeks until april 2008. Owners may contact mack at 800-528-6586.

   Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0324. Owner notification date in the NHTSA record: 11 Sep 2007.

3. 06V392000Received 13 Oct 2006. 40,204 units.

   Fuel System, Diesel

   Defect, in the NHTSA record

   On certain trucks, a leak in the aset AC fuel injection line may spray fuel on the exhaust gas recirculation pipes that carry hot exhaust gases .

   Consequence, in the NHTSA record

   This could potentially result in an engine fire.

   Remedy, in the NHTSA record

   Mack has issued a stop work on this campaign under further notice (2-22-2007). The remedy does not adequately address the issue on all vehicles. Mack will re-release the recall in the near future. (please see NHTSA no. 07v159/mack recall no. Sco323 for vehicles that have had this repair already performed.) this recall has been superseded (please see 07v401/sc0324).

   Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0317.

4. 05V213000Received 29 Apr 2005. 56 units.

   Service Brakes, Air

   Defect, in the NHTSA record

   On certain heavy duty class 8 trucks, there is a slack on the brake assembly's adjuster and it is interfering with the axle housing.

   Consequence, in the NHTSA record

   This interference leads to a reduction in braking capabilities on the right side of the vehicle as the brake "shoes" become worn, increasing the risk of a crash.

   Remedy, in the NHTSA record

   The rear brake assemblies were replaced. All vehicles have been repaired.

   Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0291.

5. 05V015000Received 14 Jan 2005. 13,173 units.

   Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings

   Defect, in the NHTSA record

   On certain heavy duty class 8 diesel trucks equipped with aset AC engines, the location of the fuel inlet hose may result in overheating or abrasion of the hose, which may lead to a premature failure.

   Consequence, in the NHTSA record

   If the hose fails, fuel can be sprayed on the exhaust manifold, which could potentially lead to an engine compartment fire.

   Remedy, in the NHTSA record

   Dealers will repair and replace the fuel inlet hose free of charge. The recall began on february 14, 2005. Due to some quality and supply issues with parts to support this safety recall, owners may have been informed during april 2005,that the safety recall was on hold. These issues have now been resolved. For owners who have not had their vehicle(s) repaired, contact a mack parts and service center immediately to schedule an appointment to have your vehicle(s) repaired. Owners may contact mack trucks at 610-709-2131.

   Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0292. Owner notification date in the NHTSA record: 14 Feb 2005.

6. 04V456000Received 20 Sep 2004. 4,959 units.

   Steering

   Defect, in the NHTSA record

   On certain truck chassis, the steering gear mounting bolts were made of inconsistent bolt material, which has LED to bolt failures. This inconsistent bolt material condition could result in a failure of a steering gear mounting bolts. The steering gear is mounted to the vehicle's frame with three bolts.

   Consequence, in the NHTSA record

   Failure of two of the three bolts could result in the loss of steering, which could result in loss of vehicle control and crash without warning.

   Remedy, in the NHTSA record

   Dealers will inspect vehicles. New steering gear mounting bolts will be installed. The recall began october 2004. Owners should contact mack at 1-610-709-3337.

   Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0289. Owner notification date in the NHTSA record: 1 Oct 2004.

7. 03V522000Received 11 Dec 2003. 148 units.

   Steering / Linkages / Knuckle / Spindle / Arm

   Defect, in the NHTSA record

   On certain chassis equipped with dana steering axle assemblies. These axles are built with an integral knuckle and steering arm. The steering arm could have longitudinal cracks.

   Consequence, in the NHTSA record

   The ball stud could become loose, causing loss of steering control which could result in a crash.

   Remedy, in the NHTSA record

   Dealers will inspect the integral knuckle and steer arm and replace if necessary. Owner notification began on january 16, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3337.

   Report filed by MACK TRUCKS, INC. Owner notification date in the NHTSA record: 16 Jan 2004.

8. 03V253000Received 17 Jul 2003. 1,232 units.

   Service Brakes, Air / Supply / Check Valve

   Defect, in the NHTSA record

   Certain heavy duty vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 121, "air brake systems." improper seating of the check valve retainer in the brass fitting housing has occurred. It is possible for the air brake system pressure to push the check valve internal parts into the primary system reservoir and a vehicle operator would not know that this has happened.

   Consequence, in the NHTSA record

   In this condition, the vehicle would not meet the emergency requirements of the standard.

   Remedy, in the NHTSA record

   Dealers will replace the check valve. Owner notification began november 26, 2003. Owners should contact mack at 1-610-709-3337.

   Report filed by MACK TRUCKS, INCORPORATED. Manufacturer campaign number SC0281. Owner notification date in the NHTSA record: 26 Nov 2003.

9. 03V219000Received 16 Jun 2003. 65 units.

   Trailer Hitches / Fifth Wheel Assembly

   Defect, in the NHTSA record

   On certain heavy duty trucks equipped with jost international jsk 37u series fifth wheels, a fatigue crack can develop in the bracket pin weld under certain loading conditions.

   Consequence, in the NHTSA record

   If left undetected or corrected it could lead to the separation of the fifth wheel top plate from its mounting structure, possibly resulting in a crash.

   Remedy, in the NHTSA record

   Dealers will replace the bracket pins and repair instructions free of charge. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jost international at 616-846-7700 or by email to recall@jostinternational.com or mack at 610-709-3337.

   Report filed by MACK TRUCKS, INCORPORATED.

10. 03V147000Received 14 Apr 2003. 39 units.

    Exterior Lighting

    Defect, in the NHTSA record

    Certain heavy duty trucks fail to comply with the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." the view of one of the four back of cab reflectors is blocked by the exhaust system.

    Consequence, in the NHTSA record

    With the right reflector not being visible, the width of the vehicle is not readily apparent, increasing the risk of a crash.

    Remedy, in the NHTSA record

    Dealers will install two additional reflectors. Owner notification began june 4, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-

    Report filed by MACK TRUCKS, INCORPORATED. Manufacturer campaign number SCO279. Owner notification date in the NHTSA record: 28 May 2003.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19982
2. 19997
3. 20006
4. 20015
5. 20027
6. 200310
7. 20045
8. 20055
9. 20062
10. 20073

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mack CX: all model years
• Mack: 90 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2003 Mack CXThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2003 Mack CX?

129,794 units in 10 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mack CX have for all model years?

NHTSA lists 25 recall campaigns for the Mack CX, model years 1998 to 2007. 10 of them name the 2003 model year.

Is an NHTSA investigation of the 2003 Mack CX open?

The NHTSA investigation file has no investigation that names this model year.