1999 Mack CX: recalls and complaints

NHTSA lists 7 recall campaigns for the 1999 Mack CX. The newest campaign is 08V688000. NHTSA received the report on 23 Dec 2008. The NHTSA record gives the component Exterior Lighting / Headlights / Switch. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 08V688000, in the NHTSA record

Dealers will replace the headlight switch. The recall began on february 27, 2009. Owners may contact mack at 1-800-528-6586.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 29 Mar 2018. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

7 campaigns, newest first. 94,383 units in total.

08V68800023 Dec 2008Exterior Lighting / Headlights / Switch
03V2010003 Jun 2003Suspension / Front / Hub
02V03700615 Aug 2002Steering / Linkages / Tie Rod Assembly
01V04420714 Mar 2001Steering / Linkages / Drag / Link / Connection
00V2461034 Oct 2000Steering / Linkages / Tie Rod Assembly
00V2300034 Oct 2000Vehicle Speed Control / Accelerator Pedal
00V02400031 Jan 2000Exterior Lighting / Headlights

08V688000Received 23 Dec 2008. 34,269 units.
Exterior Lighting / Headlights / Switch
Defect, in the NHTSA record
Mack is recalling 34,269 my 1999-2005 cx and my 2004-2008 cxn trucks. The headlight switch may prematurely fail resulting in inoperative or intermittent headlights.
Consequence, in the NHTSA record
The head lights may not operate properly which could result in intermittent or no headlight function. This could impair a driver's visibility, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will replace the headlight switch. The recall began on february 27, 2009. Owners may contact mack at 1-800-528-6586.
Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0342.
03V201000Received 3 Jun 2003. 998 units.
Suspension / Front / Hub
Defect, in the NHTSA record
On certain heavytrucks equipped with truck hub units manufactured by skf exclusively for use on arvinmeritor's ff98x series non-drive steer axles, the hub unit bearings can wear prematurely.
Consequence, in the NHTSA record
Seizure of the bearings can cause wheel separation or wheel end fire.
Remedy, in the NHTSA record
Dealers will replace all front axle hubs. Owner notification began on oactober 14, 2003. Customers will be informed of parts availability by october 3, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 610-709-3337.
Report filed by MACK TRUCKS, INCORPORATED. Manufacturer campaign number SC280. Owner notification date in the NHTSA record: 14 Oct 2003.
02V037006Received 15 Aug 2002. 2,050 units.
Steering / Linkages / Tie Rod Assembly
Defect, in the NHTSA record
On some heavy duty class 8 vehicles equipped with arvinmeritor axle assemblies which may have been manufactured with trw model 20edl ball sockets, the tie rod ball-socket bearings have a below specification case depth and/or hardness which can lead to premature wear out of the socket in some applications.
Consequence, in the NHTSA record
If this condition occurs, the driver can lose steering control, possibly resulting in a vehicle crash.
Remedy, in the NHTSA record
Dealers will replace the ball socket assemblies. This campaign will supersede NHTSA recall nos. 01v-140-005 (mack sc0270) and 00v-246-103 (mack sc0262). Owner notification began december 27, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 610-709-3337.
Report filed by MACK TRUCKS, INCORPORATED. Manufacturer campaign number SC0276. Owner notification date in the NHTSA record: 27 Dec 2002.
01V044207Received 14 Mar 2001. 4,247 units.
Steering / Linkages / Drag / Link / Connection
Defect, in the NHTSA record
Vehicle description: heavy duty trucks equipped with drag link assemblies containing 24-dl model ball sockets and manufactured by trw. Certain of the tie rod ball-socket bearings have a below-specification case depth and/or hardness, which can lead to premature wear of the socket.
Consequence, in the NHTSA record
If this condition occurs, the driver can lose partial control of the right front wheel, possibly resulting in a crash.
Remedy, in the NHTSA record
Dealers will replace the defective drag links. Owner/distributor notification began august 30, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3011 or trw customer service at 1-866-280-3287.
Report filed by MACK TRUCKS, INCORPORATED. Owner notification date in the NHTSA record: 30 Aug 2001.
00V246103Received 4 Oct 2000. 6,244 units.
Steering / Linkages / Tie Rod Assembly
Defect, in the NHTSA record
Vehicle description: heavy duty trucks equipped with trw tie rod ends on certain meritor axles. The tie rod and drag link ball stud ends contain bearings that are below the specified case depth and/or hardness.
Consequence, in the NHTSA record
This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle.
Remedy, in the NHTSA record
Dealers will remove and replace all affected tie rods and drag links with different designed ends.
Report filed by MACK TRUCKS, INCORPORATED. Owner notification date in the NHTSA record: 13 Dec 2000.
00V230003Received 4 Oct 2000. 45,866 units.
Vehicle Speed Control / Accelerator Pedal
Defect, in the NHTSA record
Vehicle description: class 8 trucks equipped with felsted electronic accelerator pedals. The return springs can break on the accelerator pedals that are equipped with stainless steel or electroplated wire return springs.
Consequence, in the NHTSA record
This condition could cause the pedal to go to full throttle if both return springs break, increasing the risk of a crash.
Remedy, in the NHTSA record
Replacement accelerator pedals equipped with return springs manufactured of music wire with one additional coil on each spring and with an organic coating, eliminating electroplating will be installed.
Report filed by MACK TRUCKS, INCORPORATED. Owner notification date in the NHTSA record: 12 Dec 2000.
00V024000Received 31 Jan 2000. 709 units.
Exterior Lighting / Headlights
Defect, in the NHTSA record
Vehicle description: certain heavy duty trucks fail to comply with requirements of FMVSS no. 108, "lamps, reflective devices, and associated equipment." the headlamp assemblies have the bulb identification for the low and high beam reversed on the front lens.
Consequence, in the NHTSA record
The headlight assemblies do not meet the requirements of the standard.
Remedy, in the NHTSA record
Owners will be provided with a correct label, along with installation instructions.
Report filed by MACK TRUCKS, INCORPORATED. Manufacturer campaign number SCO258. Owner notification date in the NHTSA record: 13 Mar 2000.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 1999 Mack CX
Number	Type	Subject	Component	Opened	Closed	Campaign
PE02094	Preliminary evaluation	INTEGRAL HUB AND BEARING ASSEMBLY	Suspension / Front / Hub	11 Dec 2002	30 May 2003	03V201000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 1999 Mack CXThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 1999 Mack CX: recalls and complaints. https://recallregister.com/vehicle/mack/cx/1999/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 29 Mar 2018
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: MACK TRUCKS, INC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 1999 Mack CX?: 94,383 units in 7 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mack CX have for all model years?: NHTSA lists 25 recall campaigns for the Mack CX, model years 1998 to 2007. 7 of them name the 1999 model year.
Is an NHTSA investigation of the 1999 Mack CX open?: No. The 1 investigation that names this model year has a closing date in the NHTSA file.