Recall Register

2013 Heartland Sundance: recalls and complaints

NHTSA lists 3 recall campaigns for the 2013 Heartland Sundance. The newest campaign is 15V482000. NHTSA received the report on 30 Jul 2015. The NHTSA record gives the component Equipment / Other / Labels. NHTSA has 3 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 15V482000, in the NHTSA record

Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

3 campaigns, newest first. 2,625 units in total.

  1. 15V482000Received . 1,680 units.

    Equipment / Other / Labels

    Defect, in the NHTSA record
    Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
    Consequence, in the NHTSA record
    An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
    Remedy, in the NHTSA record
    Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

    Report filed by Heartland Recreational Vehicles, LLC. Manufacturer campaign number 99-01-23. Owner notification date in the NHTSA record: .

  2. 13V186000Received . 55 units.

    Suspension / Rear / Axle / Non-Powered Axle Assembly

    Defect, in the NHTSA record
    Heartland Recreational Vehicles (Heartland) is recalling certain model year 2013-2014 Sundance travel trailers, model 322RES, manufactured September 13, 2012, through April 30, 2013. The axles are mounted too far forward on the frame which may cause improper trailer balance while towing.
    Consequence, in the NHTSA record
    Improper trailer balance may lead to uncontrollable trailer sway, increasing the risk of a crash, property damage, and/or personal injury.
    Remedy, in the NHTSA record
    Heartland will notify owners and the trailers will be returned to the factory where axles will be moved rearward, free of charge. The recall began on May 20, 2013. Owners may contact Heartland Recreational Trailers' Warranty/Service Department by email at "parts@heartlandrvs.com," or by phone at 1-877-262-8032. Heartland's recall campaign number is 99-01-12.

    Report filed by Heartland Recreational Vehicles, LLC. Manufacturer campaign number 99-01-12. Owner notification date in the NHTSA record: .

  3. 13V181000Received . 890 units.

    Equipment

    Defect, in the NHTSA record
    Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
    Consequence, in the NHTSA record
    If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
    Remedy, in the NHTSA record
    Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.

    Report filed by Heartland Recreational Vehicles, LLC. Manufacturer campaign number 99-01-11. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

3 complaints, 3 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2013 Heartland Sundance: component mentions in complaints
ComponentMentions
Tires2
Wheels1
Complaints that report a crash
0
Complaints that report a fire
0
Injuries in the complaints
0
Deaths in the complaints
0
Date of the newest complaint
2 Sep 2014

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2013 Heartland Sundance, by the year NHTSA received them. The largest year is 2014, with 2 complaints.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20061
  2. 20071
  3. 20081
  4. 20090
  5. 20101
  6. 20113
  7. 20121
  8. 20133
  9. 20143
  10. 20151
  11. 20161
  12. 20173
  13. 20182
  14. 20193
  15. 20201
  16. 20211
  17. 20224
  18. 20232
  19. 20241

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2013 Heartland Sundance: recalls and complaints. https://recallregister.com/vehicle/heartland/sundance/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Heartland Recreational Vehicles, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2013 Heartland Sundance?
2,625 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Heartland Sundance have for all model years?
NHTSA lists 16 recall campaigns for the Heartland Sundance, model years 2006 to 2024. 3 of them name the 2013 model year.
Which component do the complaints about the 2013 Heartland Sundance name most often?
Tires: 2 of 3 component mentions.
Is an NHTSA investigation of the 2013 Heartland Sundance open?
The NHTSA investigation file has no investigation that names this model year.