2012 Goshen Impulse: recalls and complaints

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1. 19V102000Received 15 Feb 2019. 73 units.

   Equipment Adaptive/Mobility

   Defect, in the NHTSA record

   Eldorado National- Kansas (Eldorado) is recalling certain 2012-2018 Goshen Impulse, GCII, and Pacer shuttle buses equipped with Ricon S-Series and K-Series Wheelchair lifts, models K200, K201, K550, K551, S200, S550, S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

   Consequence, in the NHTSA record

   If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

   Remedy, in the NHTSA record

   Eldorado will notify owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began March 29, 2019. Owners may contact Ricon customer service at 1-800-322-2884.

   Report filed by Eldorado National-Kansas. Owner notification date in the NHTSA record: 29 Mar 2019.

2. 18V583000Received 31 Aug 2018. 244 units.

   Equipment Adaptive/Mobility

   Defect, in the NHTSA record

   Eldorado National-Kansas (Eldorado) is recalling certain 2012-2018 Eldorado Aerotech, Aero Elite, Transtech, Advantage, World Trans and Impulse transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

   Consequence, in the NHTSA record

   If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

   Remedy, in the NHTSA record

   Eldorado will notify owners and Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began October 24, 2018. Owners may contact Eldorado National-Kansas customer service at 1-800-955-4236.

   Report filed by Eldorado National-Kansas. Owner notification date in the NHTSA record: 24 Oct 2018.

3. 15V748000Received 12 Nov 2015. 1,442 units.

   Equipment Adaptive/Mobility

   Defect, in the NHTSA record

   Goshen Coach (Goshen) is recalling certain modle year 2006-2015 Pacer, Pacer LS, Pacer LTD, GCII, Impulse, Connection, Commander, G-Force, G-Force Access, G-Force LTD, Sentinel, Sentinel UC, and Mainstream Low Floor buses manufactured January 1, 2006, to October 19, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

   Consequence, in the NHTSA record

   If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

   Remedy, in the NHTSA record

   Goshen will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on November 23, 2015. Owners may contact Goshen customer service at 1-574-970-6300, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

   Report filed by Goshen Coach. Owner notification date in the NHTSA record: 23 Nov 2015.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20061
2. 20071
3. 20081
4. 20091
5. 20101
6. 20111
7. 20123
8. 20134
9. 20146
10. 20157
11. 20164
12. 20174
13. 20184
14. 20191

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Goshen Impulse: all model years
• Goshen: 16 model lines

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• NHTSA page of the 2012 Goshen ImpulseThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2012 Goshen Impulse?

1,759 units in 3 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Goshen Impulse have for all model years?

NHTSA lists 9 recall campaigns for the Goshen Impulse, model years 2006 to 2019. 3 of them name the 2012 model year.

Is an NHTSA investigation of the 2012 Goshen Impulse open?

The NHTSA investigation file has no investigation that names this model year.