Recall Register

2007 Glaval Entourage: recalls and complaints

NHTSA lists 3 recall campaigns for the 2007 Glaval Entourage. The newest campaign is 14V226000. NHTSA received the report on 30 Apr 2014. The NHTSA record gives the component Equipment Adaptive/Mobility. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 14V226000, in the NHTSA record

Glaval will notify owners, and Ricon will send owners a supplemental cover kit and instructions, free of charge. The recall is expected to begin in June 2014. Owners may contact Glaval customer service at 1-800-445-2824 or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

3 campaigns, newest first. 2,153 units in total.

  1. 14V226000Received . 42 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Glaval Bus (Glaval) is recalling certain model year 2007-2012 Universal, Primetime, Sport, Concorde, Titan, Titan II, Entourage and Apollo transit buses manufactured January 1, 2007, through December 3, 2012, and equipped with certain Ricon S-series and K-series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
    Consequence, in the NHTSA record
    If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
    Remedy, in the NHTSA record
    Glaval will notify owners, and Ricon will send owners a supplemental cover kit and instructions, free of charge. The recall is expected to begin in June 2014. Owners may contact Glaval customer service at 1-800-445-2824 or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com.

    Report filed by Glaval Bus. Manufacturer campaign number 09E-061. Owner notification date in the NHTSA record: .

  2. 12V580000Received . 704 units.

    Equipment

    Defect, in the NHTSA record
    Glaval Bus is recalling certain model year 2007-2012 transit buses, models: Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, and Concord; and manufactured January 1, 2007, through December 3, 2012. The buses are equipped with a Ricon manufactured wheelchair lift which has an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.
    Consequence, in the NHTSA record
    The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.
    Remedy, in the NHTSA record
    Glaval Bus will notify owners and direct them to contact Ricon. Ricon will provide a supplemental cover kit and instructions, free of charge. The recall campaign began on January 23, 2013. Owners may contact Glaval Bus at 1-574-262-2212 or Ricon at 1-818-267-3000.

    Report filed by Glaval Bus Division. Owner notification date in the NHTSA record: .

  3. 12V011000Received . 1,407 units.

    Equipment / Appliance / Air Conditioner

    Defect, in the NHTSA record
    Glaval is recalling certain model year 2006 through 2007 transit buses built on ford, GMC, chevrolet, and freightliner chassis and equipped with carrier genv em-1 evaporator units. Due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcing.
    Consequence, in the NHTSA record
    If sufficient arcing occurs, the fuse holder may melt, and a vehicle fire may occur.
    Remedy, in the NHTSA record
    Glaval will notify owners and provide information on how to obtain the retrofit kit from carrier along with repair instructions. This service will be performed free of charge. The safety recall began on january 14, 2012. (see carrier's recall campaign 11e-003.) owners may contact carrier at 1-800-348-7440.

    Report filed by GLAVAL BUS DIVISION. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20061
  2. 20073

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2007 Glaval Entourage: recalls and complaints. https://recallregister.com/vehicle/glaval/entourage/2007/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Glaval Bus

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2007 Glaval Entourage?
2,153 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Glaval Entourage have for all model years?
NHTSA lists 3 recall campaigns for the Glaval Entourage, model years 2006 to 2007. 3 of them name the 2007 model year.
Is an NHTSA investigation of the 2007 Glaval Entourage open?
The NHTSA investigation file has no investigation that names this model year.