Recall Register

2021 Entegra Cornerstone: recalls and complaints

NHTSA lists 6 recall campaigns for the 2021 Entegra Cornerstone. The newest campaign is 24V061000. NHTSA received the report on 1 Feb 2024. The NHTSA record gives the component Seats. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V061000, in the NHTSA record

Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 3,254 units in total.

  • 24V061000Seats
  • 22V665000Engine
  • 21V885000Steering / Hydraulic Power Assist / Pump
  • 21V769000Electrical System / Instrument Cluster/Panel
  • 21V529000Equipment / Recreational Vehicle/Trailer
  • 20V600000Electrical System / Wiring

  1. 24V061000Received . 148 units.

    Seats

    Defect, in the NHTSA record
    Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
    Consequence, in the NHTSA record
    A loose or detached seat assembly increases the risk of injury.
    Remedy, in the NHTSA record
    Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.

    Report filed by Jayco, Inc.. Manufacturer campaign number 9903602. Owner notification date in the NHTSA record: .

  2. 22V665000Received . 856 units.

    Engine

    Defect, in the NHTSA record
    Jayco, Inc. (Jayco) is recalling certain 2021-2023 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.
    Consequence, in the NHTSA record
    Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed October 3, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.

    Report filed by Jayco, Inc.. Manufacturer campaign number 9903580. Owner notification date in the NHTSA record: .

  3. 21V885000Received . 44 units.

    Steering / Hydraulic Power Assist / Pump

    Defect, in the NHTSA record
    Jayco, Inc. (Jayco) is recalling certain 2021 Class A Cornerstone motorhomes. A machining defect may cause pressure to build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
    Consequence, in the NHTSA record
    A loss of power steering assist increases the risk of a crash.
    Remedy, in the NHTSA record
    A Spartan or Shyft Group repair center will inspect the pump serial number, and replace the power steering pump if necessary, free of charge. Owner notification letters were mailed January 12, 2022. Owners may contact Jayco customer service at 1-800-283-8267.

    Report filed by Jayco, Inc.. Owner notification date in the NHTSA record: .

  4. 21V769000Received . 994 units.

    Electrical System / Instrument Cluster/Panel

    Defect, in the NHTSA record
    Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
    Consequence, in the NHTSA record
    A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

    Report filed by Jayco, Inc.. Owner notification date in the NHTSA record: .

  5. 21V529000Received . 833 units.

    Equipment / Recreational Vehicle/Trailer

    Defect, in the NHTSA record
    Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
    Consequence, in the NHTSA record
    Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
    Remedy, in the NHTSA record
    Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.

    Report filed by Jayco, Inc.. Manufacturer campaign number 9903569. Owner notification date in the NHTSA record: .

  6. 20V600000Received . 379 units.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Jayco, Inc. (Jayco) is recalling certain 2021 Entegra Aspire, Anthem, Cornerstone, and ReattaXL motorhomes built with Villa power seats. The power seat wiring may become chafed due to poor routing, and no protection, or melt from exceeding the 14 gauge wire amp capacity.
    Consequence, in the NHTSA record
    Damaged power seat wires may short circuit, increasing the risk of a fire.
    Remedy, in the NHTSA record
    Jayco will notify owners, and the dealers will inspect the seat wiring for loom protection and secure it with wire ties, free of charge. The remedy regarding the switch and exceeding the amp capacity is still under development. The recall began December 4, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903521.

    Report filed by Jayco, Inc.. Manufacturer campaign number 9903521. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20081
  2. 20105
  3. 20113
  4. 20126
  5. 20137
  6. 20146
  7. 20154
  8. 20164
  9. 20176
  10. 20184
  11. 20195
  12. 20205
  13. 20216
  14. 20224
  15. 20235
  16. 20244
  17. 20256
  18. 20263

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2021 Entegra Cornerstone: recalls and complaints. https://recallregister.com/vehicle/entegra/cornerstone/2021/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Jayco, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2021 Entegra Cornerstone?
3,254 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Entegra Cornerstone have for all model years?
NHTSA lists 37 recall campaigns for the Entegra Cornerstone, model years 2008 to 2026. 6 of them name the 2021 model year.
Is an NHTSA investigation of the 2021 Entegra Cornerstone open?
The NHTSA investigation file has no investigation that names this model year.