Recall Register

2020 Entegra Cornerstone: recalls and complaints

NHTSA lists 5 recall campaigns for the 2020 Entegra Cornerstone. The newest campaign is 24V061000. NHTSA received the report on 1 Feb 2024. The NHTSA record gives the component Seats. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V061000, in the NHTSA record

Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 2,164 units in total.

  • 24V061000Seats
  • 21V769000Electrical System / Instrument Cluster/Panel
  • 21V529000Equipment / Recreational Vehicle/Trailer
  • 19V626000Steering / Hydraulic Power Assist / Pump
  • 19V436000Steering

  1. 24V061000Received . 148 units.

    Seats

    Defect, in the NHTSA record
    Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
    Consequence, in the NHTSA record
    A loose or detached seat assembly increases the risk of injury.
    Remedy, in the NHTSA record
    Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.

    Report filed by Jayco, Inc.. Manufacturer campaign number 9903602. Owner notification date in the NHTSA record: .

  2. 21V769000Received . 994 units.

    Electrical System / Instrument Cluster/Panel

    Defect, in the NHTSA record
    Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
    Consequence, in the NHTSA record
    A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

    Report filed by Jayco, Inc.. Owner notification date in the NHTSA record: .

  3. 21V529000Received . 833 units.

    Equipment / Recreational Vehicle/Trailer

    Defect, in the NHTSA record
    Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
    Consequence, in the NHTSA record
    Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
    Remedy, in the NHTSA record
    Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.

    Report filed by Jayco, Inc.. Manufacturer campaign number 9903569. Owner notification date in the NHTSA record: .

  4. 19V626000Received . 101 units.

    Steering / Hydraulic Power Assist / Pump

    Defect, in the NHTSA record
    Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
    Consequence, in the NHTSA record
    A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.

    Report filed by Entegra Coach. Manufacturer campaign number 9901434. Owner notification date in the NHTSA record: .

  5. 19V436000Received . 88 units.

    Steering

    Defect, in the NHTSA record
    Entegra Coach (Entegra) is recalling certain 2020 Anthem and Cornerstone motorhomes. The steering shaft bolt may have been insufficiently tightened.
    Consequence, in the NHTSA record
    An unsecured bolt may cause the steering wheel not to function, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Entegra will notify owners, and dealers will inspect the motorhome and tighten the steering shaft bolt, as necessary, free of charge. The recall began June 17, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9803435.

    Report filed by Entegra Coach. Manufacturer campaign number 9803435. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20081
  2. 20105
  3. 20113
  4. 20126
  5. 20137
  6. 20146
  7. 20154
  8. 20164
  9. 20176
  10. 20184
  11. 20195
  12. 20205
  13. 20216
  14. 20224
  15. 20235
  16. 20244
  17. 20256
  18. 20263

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2020 Entegra Cornerstone: recalls and complaints. https://recallregister.com/vehicle/entegra/cornerstone/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Jayco, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 Entegra Cornerstone?
2,164 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Entegra Cornerstone have for all model years?
NHTSA lists 37 recall campaigns for the Entegra Cornerstone, model years 2008 to 2026. 5 of them name the 2020 model year.
Is an NHTSA investigation of the 2020 Entegra Cornerstone open?
The NHTSA investigation file has no investigation that names this model year.