Recall Register

2016 E-One Quest: recalls and complaints

NHTSA lists 5 recall campaigns for the 2016 E-One Quest. The newest campaign is 19V598000. NHTSA received the report on 14 Aug 2019. The NHTSA record gives the component Suspension / Front. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 19V598000, in the NHTSA record

E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 936 units in total.

  1. 19V598000Received . 57 units.

    Suspension / Front

    Defect, in the NHTSA record
    E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
    Consequence, in the NHTSA record
    A loss of hydraulic steering assist can increase the risk of a crash.
    Remedy, in the NHTSA record
    E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.

    Report filed by E-One Incorporated. Owner notification date in the NHTSA record: .

  2. 17V739000Received . 298 units.

    Equipment

    Defect, in the NHTSA record
    E-One Incorporated (E-One) is recalling certain 2013-2017 E-One Cyclone II, Quest, Typhoon, 2016 Freightliner M2 112, 2013-2015 International 7400, 2014-2017 International 4400, Freightliner M2 106, 2016-2017 Kenworth T370, and 2015 Kenworth T800 vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
    Consequence, in the NHTSA record
    A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
    Remedy, in the NHTSA record
    E-One will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. The recall began on January 11, 2018. Owners may contact E-One customer service at 1-352-861-3612.

    Report filed by E-One Incorporated. Owner notification date in the NHTSA record: .

  3. 17V631000Received . 356 units.

    Steering / Hydraulic Power Assist System

    Defect, in the NHTSA record
    E-One Incorporated (E-One) is recalling certain 2016-2017 Quest, Cyclone II, and Typhoon emergency vehicles. The power steering assist cylinder may not have been properly tightened to the steering arm.
    Consequence, in the NHTSA record
    If the steering assist cylinder detaches there would be a loss of power steering assist, increasing the risk of a crash.
    Remedy, in the NHTSA record
    E-One will notify owners, and dealers will inspect and retighten the steering assist cylinder mounting bolts, free of charge. The recall began on November 27, 2017. Owners may contact E-One customer service at 1-352-861-3612.

    Report filed by E-One Incorporated. Owner notification date in the NHTSA record: .

  4. 17V231000Received . 29 units.

    Suspension / Front / Control Arm / Lower Ball Joint

    Defect, in the NHTSA record
    E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
    Consequence, in the NHTSA record
    A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
    Remedy, in the NHTSA record
    E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.

    Report filed by E-One Incorporated. Owner notification date in the NHTSA record: .

  5. 16V801000Received . 196 units.

    Equipment

    Defect, in the NHTSA record
    E-One Incorporated (E-One) is recalling certain model year 2014-2016 Typhoon, Quest, and Cyclone fire trucks manufactured January 1, 2014, to October 11, 2016, and equipped with aerial ladders. Due to a design change, the filter for the aerial ladder may leak hydraulic fluid.
    Consequence, in the NHTSA record
    A hydraulic fluid leak can cause a loss of aerial device function, increasing the risk of injury.
    Remedy, in the NHTSA record
    E-One will notify owners, and dealers will inspect and replace the filter and head assembly, as necessary, free of charge. The recall began on November 29, 2016. Owners may contact E-One customer service at 1-800-627-5050.

    Report filed by E-One Incorporated. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20082
  2. 20092
  3. 20101
  4. 20112
  5. 20134
  6. 20146
  7. 20155
  8. 20165
  9. 20173

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2016 E-One Quest: recalls and complaints. https://recallregister.com/vehicle/e-one/quest/2016/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
E-One Incorporated

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2016 E-One Quest?
936 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the E-One Quest have for all model years?
NHTSA lists 12 recall campaigns for the E-One Quest, model years 2008 to 2017. 5 of them name the 2016 model year.
Is an NHTSA investigation of the 2016 E-One Quest open?
The NHTSA investigation file has no investigation that names this model year.