Recall Register

2015 E-One Quest II: recalls and complaints

NHTSA lists 5 recall campaigns for the 2015 E-One Quest II. The newest campaign is 19V730000. NHTSA received the report on 14 Oct 2019. The NHTSA record gives the component Electrical System / Starter Assembly. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 19V730000, in the NHTSA record

E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V-019 also need this recall remedy.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 2,931 units in total.

  • 19V730000Electrical System / Starter Assembly
  • 18V171000Suspension / Front
  • 18V019000Electrical System / Starter Assembly
  • 17V540000Steering / Linkages / Tie Rod Assembly
  • 16V293000Equipment

  1. 19V730000Received . 1,603 units.

    Electrical System / Starter Assembly

    Defect, in the NHTSA record
    E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
    Consequence, in the NHTSA record
    The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
    Remedy, in the NHTSA record
    E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V-019 also need this recall remedy.

    Report filed by E-One Incorporated. Owner notification date in the NHTSA record: .

  2. 18V171000Received . 36 units.

    Suspension / Front

    Defect, in the NHTSA record
    E-One Incorporated (E-One) is recalling certain 2008-2015 E-One Typhoon, Cyclone II, and Quest II vehicles, equipped with Timoney Independent Front Suspensions. Inconsistent machining may result in fatigue cracks developing over time in the front axle spindles, causing failure of the spindle and the possible separation of a front wheel from the vehicle.
    Consequence, in the NHTSA record
    A wheel separation from the vehicle can increase the risk of a crash.
    Remedy, in the NHTSA record
    E-One will notify owners, and dealers will replace the front axle spindle, free of charge. The recall began on April 24, 2018. Owners may contact E-One customer service at 1-352-861-3612.

    Report filed by E-One Incorporated. Owner notification date in the NHTSA record: .

  3. 18V019000Received . 1,147 units.

    Electrical System / Starter Assembly

    Defect, in the NHTSA record
    E-One Incorporated (E-One) is recalling certain 2013-2017 Cyclone II, Typhoon, and Quest II emergency vehicles equipped with a Cummins ISL, L9, ISX15, or X15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
    Consequence, in the NHTSA record
    The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
    Remedy, in the NHTSA record
    E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began on February 19, 2018. Owners may contact E-One customer service at 1-352-861-3612.

    Report filed by E-One Incorporated. Owner notification date in the NHTSA record: .

  4. 17V540000Received . 5 units.

    Steering / Linkages / Tie Rod Assembly

    Defect, in the NHTSA record
    E-One Incorporated (E-One) is recalling certain 2015 Cyclone II and Quest II emergency vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
    Consequence, in the NHTSA record
    If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
    Remedy, in the NHTSA record
    E-One will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.

    Report filed by E-One Incorporated. Owner notification date in the NHTSA record: .

  5. 16V293000Received . 140 units.

    Equipment

    Defect, in the NHTSA record
    E-One Incorporated (E-One) is recalling certain model year 2015-2016 Cyclone II, Quest II and Typhoon emergency vehicles manufactured May 1, 2015, to March 31, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
    Consequence, in the NHTSA record
    If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
    Remedy, in the NHTSA record
    E-One will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on June 6, 2016. Owners may contact E-One customer service at 1-352-861-3612 or Hale customer service at 1-800-533-3569.

    Report filed by E-One Incorporated. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20081
  2. 20091
  3. 20101
  4. 20111
  5. 20121
  6. 20132
  7. 20143
  8. 20155
  9. 20163
  10. 20174
  11. 20183
  12. 20194
  13. 20204
  14. 20213

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2015 E-One Quest II: recalls and complaints. https://recallregister.com/vehicle/e-one/quest-ii/2015/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
E-One Incorporated

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2015 E-One Quest II?
2,931 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the E-One Quest II have for all model years?
NHTSA lists 11 recall campaigns for the E-One Quest II, model years 2008 to 2021. 5 of them name the 2015 model year.
Is an NHTSA investigation of the 2015 E-One Quest II open?
The NHTSA investigation file has no investigation that names this model year.