2015 Crossroads Sunset Trail: recalls and complaints
NHTSA lists 3 recall campaigns for the 2015 Crossroads Sunset Trail. The newest campaign is 17V755000. NHTSA received the report on 22 Nov 2017. The NHTSA record gives the component Equipment. NHTSA has 2 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 17V755000, in the NHTSA record
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
3 campaigns, newest first. 1,206,255 units in total.
17V755000Received . 1,205,997 units.
Equipment
- Defect, in the NHTSA record
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Consequence, in the NHTSA record
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy, in the NHTSA record
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Report filed by Keystone RV Company. Manufacturer campaign number 17-307. Owner notification date in the NHTSA record: .
15V582000Received . 246 units.
Equipment
- Defect, in the NHTSA record
DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2015-2016 Sunset Trail trailers manufactured November 14, 2014, to September 1, 2015. The affected trailers are equipped with kitchen ranges that were installed without a panel to isolate the range from air movement.
- Consequence, in the NHTSA record
Without the required isolation panel, a back draft may occur from the top burner increasing the risk of a potential explosion, fire or carbon monoxide build up.
- Remedy, in the NHTSA record
Crossroads has notified owners, and dealers will install the panel to prevent air movement affecting the kitchen range, free of charge. The recall began on September 25, 2015. Owners may contact Crossroads at 1-855-226-7496 or by email at service@crossroadsrv.com. Crossroads' number for this recall is 38.
Report filed by DS Corp DBA Crossroads RV. Manufacturer campaign number 38. Owner notification date in the NHTSA record: .
14V156000Received . 12 units.
Suspension / Rear / Springs / Leaf Spring Assembly / Hanger/Bracket
- Defect, in the NHTSA record
Crossroads RV is recalling certain model year 2015 Sunset Trail, Zinger, and Reserve recreational trailers manufactured February 20, 2014, through February 28, 2014. The affected trailers may have been built with frame spring hangers that may be brittle and susceptible to fracturing.
- Consequence, in the NHTSA record
A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.
- Remedy, in the NHTSA record
Crossroads RV will notify owners, and dealers will inspect and replace the frame spring hangers, as necessary, free of charge. The recall began in April 2014. Owners may contact Crossroads at 1-855-226-7496.
Report filed by Crossroads RV. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
2 complaints, 3 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Suspension | 2 |
| Electrical System | 1 |
- Complaints that report a crash
- 0
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 11 Dec 2018
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2015 Crossroads Sunset TrailThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2015 Crossroads Sunset Trail: recalls and complaints. https://recallregister.com/vehicle/crossroads/sunset-trail/2015/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Keystone RV Company
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2015 Crossroads Sunset Trail?
- 1,206,255 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Crossroads Sunset Trail have for all model years?
- NHTSA lists 9 recall campaigns for the Crossroads Sunset Trail, model years 2006 to 2024. 3 of them name the 2015 model year.
- Which component do the complaints about the 2015 Crossroads Sunset Trail name most often?
- Suspension: 2 of 3 component mentions.
- Is an NHTSA investigation of the 2015 Crossroads Sunset Trail open?
- The NHTSA investigation file has no investigation that names this model year.