Navien Recalls Tankless Water Heaters Due to Risk of Carbon Monoxide Poisoning
CPSC recall 12074. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
An unstable connection can cause the water heater's vent collar to separate or detach if pressure is applied. A detached vent collar poses a risk of carbon monoxide poisoning to the consumer.
Remedy, in the words of CPSC
Consumers should immediately stop using and check the model and manufacture year information on their Navien water heater. Consumers with recalled water heaters should immediately contact Navien to schedule a free repair. Navien will replace all Nylon 66 vent collar with PVC collars. Consumers who continue use of the water heaters while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.
CPSC recall 12074 has the recall date 27 Dec 2011. The notice names the firm Kyung Dong Navien Co. Ltd., South Korea. The recall has about 13,000 units. The median CPSC recall of 2011 has 12,000 units. This register puts the recall under 2 hazards. The first is Poisoning. CPSC gives the product type Gas Water Heaters.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | None reported |
|---|---|
| Units | 13,000 |
| Remedy options | Repair |
| Description | Navien tankless hot water heaters are white with "T-Creator" and "NAVIEN" on the front. Recalled model numbers are CR-180(A), CR-210(A), CR-240(A), CC-180(A), CC-210(A) and CC-240(A) manufactured in 2008. A label on the side of the water heater lists the model number along with the manufacturing year in YYYY format. |
| Product | Navien Instantaneous or Tankless Water Heaters, About 13,000, Gas Water Heaters |
| Sold at | Wholesale distributors to in-home installers nationwide from February 2008 through March 2009 for between $1,500 and $2,100. |
| Manufacturer | Kyung Dong Navien Co. Ltd., South Korea |
| Importer | Navien America Inc |
| Made in | South Korea |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
- Hazard: Poisoning
- Hazard: Carbon monoxide
- Category: Gas Water Heaters
- CPSC recalls of 2011
The recall in context
- Units in this recall
- 13,000Median of 2011: 12,000
- CPSC recalls of 2011
- 313
- Recalls of 2011 with one of the same hazards
- 3%
- Recalls of 2011 in the category Gas Water Heaters
- 0%
- Recalls on the register that name Kyung Dong Navien Co. Ltd., South Korea
- 2
Other recalls of the firm
| Date | Recall |
|---|---|
| 20 Dec 2018 | Navien Recalls Tankless Water Heaters and Boilers Due to Risk of Carbon Monoxide Poisoning |
Official channels
- CPSC recall notice 12074The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 12074. https://recallregister.com/product/944-navien-recalls-tankless-water-heaters-due-to-risk-of-carbon-monoxide-p/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 12074 report injuries?
- The CPSC notice says:
None reported
- Where was the product sold?
- The CPSC notice says:
Wholesale distributors to in-home installers nationwide from February 2008 through March 2009 for between $1,500 and $2,100.
- Which remedy options does CPSC list for recall 12074?
- CPSC lists 1 remedy option:
Repair
- How many units are in CPSC recall 12074?
- The CPSC notice gives this number:
About 13,000