Navien Recalls Tankless Water Heaters and Boilers Due to Risk of Carbon Monoxide Poisoning
CPSC recall 19057. Recall date: .
Hazard, in the words of CPSC
A kit installed on the tankless water heaters and boilers to convert them from natural gas to propane can cause the unit to produce excessive amounts of carbon monoxide, posing a risk of carbon monoxide poisoning to consumers.
Remedy, in the words of CPSC
Consumers should immediately stop using the recalled water heaters and boilers that are using propane gas and contact Navien for a free replacement conversion kit. Consumers who continue use of the water heaters and boilers while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.
CPSC recall 19057 has the recall date 20 Dec 2018. The notice names the firm Kyung Dong Navien Co. Ltd, South Korea. The recall has about 3,400 units. The median CPSC recall of 2018 has 7,200 units. This register puts the recall under 2 hazards. The first is Poisoning.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | None |
|---|---|
| Units | 3,400 |
| Remedy options | Replace |
| Description | This recall involves only Navien condensing tankless water heaters and combination boilers with model numbers NPE-180A, NPE-180S and NCB-180E that have been or will be converted from using natural gas to propane gas. The recalled water heaters and combination boilers were manufactured between July 9, 2018 through October 14, 2018. The manufacturing date is identified within the serial number. The serial number is printed on a label which is affixed to the side of the unit and on the product packaging. The first two digits identify the year, the next single digit identifies the month, and the last two digits identify the day. For example, 18709 stands for July 9, 2018. X stands for October. Product Model UPC Code Serial Numbers with date of manufacture Navien Condensing Tankless Water Heater NPE-180A 884954974101 7410x18709xxxx 7410x188xxxxxx 7410x189xxxxxx 7410x18X14xxxx Navien Condensing Tankless Water Heater NPE-180S 884954974194 7419x18709xxxx 7419x188xxxxxx 7419x189xxxxxx 7419x18X14xxxx Navien Condensing Combination Boiler NCB-180E 884954966083 6608x18709xxxx 6608x188xxxxxx 6608x189xxxxxx 6608x18X14xxxx |
| Product | Navien condensing tankless water heaters and combination boilers, About 3,400 |
| Sold at | Wholesale distributors to installers nationwide from August 2018 through October 2018 for about $1,400 to $1,700 for water heaters and $3,800 for combination boilers. |
| Manufacturer | Kyung Dong Navien Co. Ltd, South Korea |
| Importer | Navien Inc |
| Made in | South Korea |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 3,400Median of 2018: 7,200
- CPSC recalls of 2018
- 258
- Recalls of 2018 with one of the same hazards
- 6%
- Recalls on the register that name Kyung Dong Navien Co. Ltd, South Korea
- 2
Other recalls of the firm
| Date | Recall |
|---|---|
| 27 Dec 2011 | Navien Recalls Tankless Water Heaters Due to Risk of Carbon Monoxide Poisoning |
Official channels
- CPSC recall notice 19057The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 19057. https://recallregister.com/product/8481-navien-recalls-tankless-water-heaters-and-boilers-due-to-risk-of-carbo/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 19057 report injuries?
- The CPSC notice says:
None
- Where was the product sold?
- The CPSC notice says:
Wholesale distributors to installers nationwide from August 2018 through October 2018 for about $1,400 to $1,700 for water heaters and $3,800 for combination boilers.
- Which remedy options does CPSC list for recall 19057?
- CPSC lists 1 remedy option:
Replace
- How many units are in CPSC recall 19057?
- The CPSC notice gives this number:
About 3,400