Recall Register

Santa Cruz Bicycles Recalls Heckler 9 Electric Bicycles Due to Fall and Fire Hazards

CPSC recall 22132. Recall date: .

Hazard, in the words of CPSC

The latch mechanism that holds the battery in place can malfunction, causing the battery to dislodge from the frame and fall to the ground, posing a fall hazard to the rider. Additionally, the latch spring can cause additional wear on the battery housing over time, posing a fire hazard.

Remedy, in the words of CPSC

Consumers should immediately stop using the recalled bicycles and contact their authorized Santa Cruz Bicycle dealer to arrange for a free repair to replace the latch spring mechanism and install a battery wear plate. Consumers who purchased the bicycle online or no longer reside near their dealer should contact the firm or visit http://santacruzbicycles.com/dealers. Consumers should remove or secure the battery prior to transporting the bicycles. The firm is contacting all known purchasers directly to provide more details about the repair.

CPSC recall 22132 has the recall date 5 May 2022. The notice names the firm Santa Cruz Bicycles. The recall has about 1,600 units. The median CPSC recall of 2022 has 5,400 units. This register puts the recall under 2 hazards. The first is Fire.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 22132: incidents, units, products and firms
Incidents and injuries
Santa Cruz Bicycles has received 10 reports of batteries falling from the frame and two reports of the latch spring causing added wear on the battery housing. No injuries or fires have been reported.
Units1,600
Remedy optionsRepair
Description
This recall involves 2022 Santa Cruz Heckler 9 model electric bicycles (e-bikes), which were sold in Gloss Avocado Green or Maritime Gray colors. They come with an interchangeable 720WH battery that sits inside a black case under the frame. The name "SANTA CRUZ" is printed on the sides of the downtube of the bicycle frame, and "Heckler" is printed on the top tube of the frame and on the inside of the left chainstay on the frame.
ProductSanta Cruz Bicycles 2022 Heckler 9 Electric Bicycles, About 1,600
Sold atOnline at santacruzbicycles.com and at bicycle shops and sporting goods stores nationwide from January 2022 through March 2022 for between $8,200 and $13,300.
ManufacturerSanta Cruz Bicycles LLC
Made inUnited States

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
1,600Median of 2022: 5,400
CPSC recalls of 2022
292
Recalls of 2022 with one of the same hazards
33%
Recalls on the register that name Santa Cruz Bicycles
2

Other recalls of the firm

Other CPSC recalls that name Santa Cruz Bicycles
DateRecall
1 May 2025Santa Cruz Bicycles Recalls Electric Bicycles Due to Fire Hazard

Official channels

Cite this page

Recall Register. CPSC recall 22132. https://recallregister.com/product/9303-santa-cruz-bicycles-recalls-heckler-9-electric-bicycles-due-to-fall-an/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 22132 report injuries?
The CPSC notice says: Santa Cruz Bicycles has received 10 reports of batteries falling from the frame and two reports of the latch spring causing added wear on the battery housing. No injuries or fires have been reported.
Where was the product sold?
The CPSC notice says: Online at santacruzbicycles.com and at bicycle shops and sporting goods stores nationwide from January 2022 through March 2022 for between $8,200 and $13,300.
Which remedy options does CPSC list for recall 22132?
CPSC lists 1 remedy option: Repair
How many units are in CPSC recall 22132?
The CPSC notice gives this number: About 1,600