HP Expands Recall of Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards
CPSC recall 17071. Recall date: .
Hazard, in the words of CPSC
The batteries can overheat, posing fire and burn hazards.
Remedy, in the words of CPSC
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. Until a replacement battery is received, consumers should use the notebook computer by plugging it into AC power only. Batteries previously identified as not affected by the June 2016 recall could be included in this expanded announcement. Consumers are urged to recheck their batteries.
CPSC recall 17071 has the recall date 24 Jan 2017. The notice names the firm HP Inc. The recall has about 101,000 units. The median CPSC recall of 2017 has 7,000 units. This register puts the recall under 3 hazards. The first is Fire.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | HP has received one additional report of the battery overheating, melting and charring and causing about $1,000 in property damage |
|---|---|
| Units | 101,000 |
| Remedy options | Replace |
| Description | This expanded recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. HP has expanded the number of recalled batteries, which were shipped with notebook computers sold between March 2013 and October 2016. The black batteries measure about 8 to 10.5 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this expanded recall have bar codes starting with: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA. |
| Product | Lithium-ion batteries used in HP notebook computers, About 101,000 (An additional 41,000 batteries were previously recalled in June 2016. About 3,000 were sold in Canada and 4,000 in Mexico.) |
| Sold at | Best Buy, Walmart, Costco, Sam's Club and authorized dealers nationwide and online at www.hp.com and other websites from March 2013 through October 2016 for between $300 and $1,700. The batteries were also sold separately for between $50 and $90. |
| Importer | HP Inc |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 101,000Median of 2017: 7,000
- CPSC recalls of 2017
- 280
- Recalls of 2017 with one of the same hazards
- 36%
- Recalls on the register that name HP Inc
- 4
Other recalls of the firm
| Date | Recall |
|---|---|
| 12 Mar 2019 | HP Expands Recall of Batteries for Notebook Computers and Mobile Workstations Due to Fire and Burn Hazards |
| 4 Jan 2018 | HP Recalls Batteries for Notebook Computers and Mobile Workstations Due to Fire and Burn Hazards |
| 23 Jun 2016 | HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards |
Official channels
- CPSC recall notice 17071The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 17071. https://recallregister.com/product/7960-hp-expands-recall-of-batteries-for-hp-and-compaq-notebook-computers-du/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 17071 report injuries?
- The CPSC notice says:
HP has received one additional report of the battery overheating, melting and charring and causing about $1,000 in property damage
- Where was the product sold?
- The CPSC notice says:
Best Buy, Walmart, Costco, Sam's Club and authorized dealers nationwide and online at www.hp.com and other websites from March 2013 through October 2016 for between $300 and $1,700. The batteries were also sold separately for between $50 and $90.
- Which remedy options does CPSC list for recall 17071?
- CPSC lists 1 remedy option:
Replace
- How many units are in CPSC recall 17071?
- The CPSC notice gives this number:
About 101,000 (An additional 41,000 batteries were previously recalled in June 2016. About 3,000 were sold in Canada and 4,000 in Mexico.)