Polycom, Inc. Recalls Wireless Conference Phone Batteries Due to Fire Hazard
CPSC recall 08297. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
The battery packs can overheat, posing a fire or burn hazard.
Remedy, in the words of CPSC
Consumers should immediately remove the battery pack from their SoundStation2W wireless conference phone. Once the battery pack is removed, consumers can still use their conference phone by keeping the charger plugged into the unit. Consumers should not attempt to use battery packs other than those supplied by Polycom in the unit. Consumers should contact Polycom for a free replacement battery pack.
CPSC recall 08297 has the recall date 5 Jun 2008. The notice names the firm Polycom. The recall has about 5,800 units. The median CPSC recall of 2008 has 9,500 units. This register puts the recall under 3 hazards. The first is Fire. CPSC gives the product type Telephones, Cell Phones & Accessories.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Polycom has received one report of a battery pack overheating resulting in minor property damage. No injuries have been reported. |
|---|---|
| Units | 5,800 |
| Description | The recalled battery packs were supplied by Gold Peak Industries Ltd. and sold with Polycom's SoundStation2W wireless conference phones from December 1, 2007 until May 2, 2008, and separately as replacement battery packs during the same time period. The SoundStation2W part numbers and SKU numbers are printed on the underside of the telephone and include the following models: Part Number SKU Number 2201-67800-022 2200-07800-001 2201-67880-022 2200-07880-001 SoundStation2W recalled battery pack part numbers, SKU numbers and date codes are as follows: Part Number SKU Number Date Code 1520-07803-003 2200-07803-002 GP1207, GP0108, GP0208, GP0308 (December 2007 through March 2008) 1520-07804-003 2200-07804-002 GP1207, GP0108, GP0208, GP0308 (December 2007 through March 2008) The battery packs have a black or white plastic coating and a white label with the following title: "RECHARGEABLE Li-ion BATTERY." The recalled battery pack part numbers can be found on the bottom right hand corner of the white label on the battery pack. The date code can be found to the left of the part number printed on the white label of the battery. |
| Product | SoundStation2W Wireless Conference Phones with Lithium Ion Batteries, About 5,800 units, Telephones, Cell Phones & Accessories |
| Sold at | Authorized dealers nationwide through catalogs, online, telesales, office supply stores, the Polycom Web store, and Fry's Electronics retail locations from December 2007 through May 2, 2008 for between $700 and $900. Replacement battery packs were sold for between $50 and $90 through the same… |
| Distributor | Polycom, Inc; Gold Peak Industries Ltd., of Hong Kong |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 5,800Median of 2008: 9,500
- CPSC recalls of 2008
- 392
- Recalls of 2008 with one of the same hazards
- 30%
- Recalls of 2008 in the category Telephones, Cell Phones & Accessories
- 1%
- Recalls on the register that name Polycom
- 2
Other recalls of the firm
| Date | Recall |
|---|---|
| 17 Feb 2006 | Polycom Inc. Recalls Conference Phone Batteries for Fire Hazard |
Official channels
- CPSC recall notice 08297The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
Follow by RSS:Consumer product recalls
Cite this page
Recall Register. CPSC recall 08297. https://recallregister.com/product/4316-polycom-inc-recalls-wireless-conference-phone-batteries-due-to-fire-ha/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 08297 report injuries?
- The CPSC notice says:
Polycom has received one report of a battery pack overheating resulting in minor property damage. No injuries have been reported.
- Where was the product sold?
- The CPSC notice says:
Authorized dealers nationwide through catalogs, online, telesales, office supply stores, the Polycom Web store, and Fry's Electronics retail locations from December 2007 through May 2, 2008 for between $700 and $900. Replacement battery packs were sold for between $50 and $90 through the same…
- How many units are in CPSC recall 08297?
- The CPSC notice gives this number:
About 5,800 units
- Where was the product made?
- The CPSC notice gives:
China