Polycom Inc. Recalls Conference Phone Batteries for Fire Hazard
CPSC recall 06092. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
These batteries can overheat, which could pose a fire or burn hazard.
Remedy, in the words of CPSC
Customers should remove the battery pack from their SoundStation2W unit immediately. Once the batteries are removed, customers can still use their conference phone by keeping the charger plugged into the unit. Customers should not attempt to use other batteries in the unit. Consumers should contact Polycom Inc. for information on receiving a free replacement battery.
CPSC recall 06092 has the recall date 17 Feb 2006. The notice names the firm Polycom. The recall has about 21,000 units. The median CPSC recall of 2006 has 15,200 units. This register puts the recall under 3 hazards. The first is Fire. CPSC gives the product type Adapter/Power Supply/Charger/Battery.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Polycom has received two reports of batteries overheating and causing minor damage to the tables on which the units sat. No injuries have been reported. |
|---|---|
| Units | 21,000 |
| Description | The recalled batteries were sold with the SoundStation2W wireless conference phones, and separately as replacement batteries. The SoundStation2W Part Number is printed on the underside of the telephone. The SoundStation2W Part Numbers and SKU numbers are as follows: Part Number SKU number Date Code 1520-07803-001 2200-07803-001 1205 or earlier (December 2005) 1520-07804-001 2200-07804-001 1205 or earlier (December 2005) The batteries have a black or white plastic coating and a white label with the following title: "RECHARGEABLE Li-ion BATTERY." The recalled battery Part Numbers can be found on the bottom right hand corner of the white label on the battery pack. The date code can be found to the left of the Part Number. Recalled batteries have the date code of 1205 (December 2005) or earlier printed on the white label of the batter pack. |
| Product | Lithium-Ion batteries in SoundStation2W wireless conference phone, About 21,000 units in the U.S. (About 27,700 units worldwide), Adapter/Power Supply/Charger/Battery |
| Sold at | Polycom business to business resellers who sell through catalogs, online, telesales, through office supply stores or on the Polycom Web store from August 2004 through January 2006 for between $700 and -$900. Replacement batteries were sold for between $50 and $90. |
| Manufacturer | Polycom Inc |
| Distributor | Barbeques Galore Inc |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 21,000Median of 2006: 15,200
- CPSC recalls of 2006
- 319
- Recalls of 2006 with one of the same hazards
- 36%
- Recalls of 2006 in the category Adapter/Power Supply/Charger/Battery
- 3%
- Recalls on the register that name Polycom
- 2
Other recalls of the firm
| Date | Recall |
|---|---|
| 5 Jun 2008 | Polycom, Inc. Recalls Wireless Conference Phone Batteries Due to Fire Hazard |
Official channels
- CPSC recall notice 06092The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 06092. https://recallregister.com/product/3209-polycom-inc-recalls-conference-phone-batteries-for-fire-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 06092 report injuries?
- The CPSC notice says:
Polycom has received two reports of batteries overheating and causing minor damage to the tables on which the units sat. No injuries have been reported.
- Where was the product sold?
- The CPSC notice says:
Polycom business to business resellers who sell through catalogs, online, telesales, through office supply stores or on the Polycom Web store from August 2004 through January 2006 for between $700 and -$900. Replacement batteries were sold for between $50 and $90.
- How many units are in CPSC recall 06092?
- The CPSC notice gives this number:
About 21,000 units in the U.S. (About 27,700 units worldwide)
- Where was the product made?
- The CPSC notice gives:
China