Recall Register

Device recall: MR Patient Care Portal 5000 (Desktop Unit), Model Number 453564792561 This is a component of product number 866162.

Class II FDA enforcement event 90857. Recall start date: . Status in the FDA record: Ongoing.

Reason for recall, in the words of FDA

Device may intermittently fail to produce audio. Turning the unit off and on does not resolve the issue; disconnecting and reconnecting to AC power does not reliably resolve the issue.

Class II, in the words of FDA

a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote

Philips North America Llc started this device recall on 6 Sep 2022. The firm address in the FDA record is in Cambridge, MA. FDA put the recall in Class II. FDA event 90857 has 1 product record. The first FDA enforcement report date is 12 Oct 2022. The record gives the status Ongoing.

It is important to note that most of the time recall classifications are determined after the recalling firm provides all of the information needed to determine the risk posed to public health. The classification and posting in the FDA Enforcement Report should not be seen as an expansion or change to a firm’s voluntary public warning.

FDA publishes these words. Source: FDA, Enforcement Reports, Important Note, read on . openFDA export of .

Distribution

In the words of FDA.

Domestic distribution to AL AZ CA CO FL GA ID IL IN LA MA MI MN NC NE NJ OH PA SC TN TX UT VT WA WY. Foreign distribution to Australia Austria Belgium Czech Republic Denmark Estonia Finland France…

Recalling firm

Philips North America Llc, Cambridge, MA.

Recalling firm: The firm that the FDA record names for a recall.

FDA records how the recall started: Voluntary: Firm initiated.

Products

1 product record in the event.

FDA event 90857: product records
Recall numberProductQuantityClassStatusReport date
Z-0004-2023MR Patient Care Portal 5000 (Desktop Unit), Model Number 453564792561 This is a component of product number 866162.115 US; 193 ROWClass IIOngoing12 Oct 2022

openFDA, about the status: FDA does not update the status of a recall after the recall has been classified according to its level of hazard. As such, the status of a recall (open, completed, or terminated) will remain unchanged after published in the Enforcement Reports. Source: openFDA, Drug Recall Enforcement Reports, Disclaimer.

Enforcement report: The FDA publication that lists recalls. It has one record for each product of a recall.

Enforcement event: All the product records that have one FDA event number. This site shows one event on one page.

Class II: The middle of the three FDA recall classes.

The event in context

Device events that started in 2022
839
Share of these events in Class II
88%
Product records in this event
1Median of the firm: 1
Events of the firm on the register
129

Other events of the firm

Official channels

Cite this page

Recall Register. FDA enforcement event 90857. https://recallregister.com/fda/ii/90857/. Source: openFDA enforcement reports. Data through .

Sources

Source
openFDA device enforcement reports
Licence
CC0 1.0
Export date
28 Sep 2026
Newest FDA report date on the register
23 Sep 2026

FDA has one record for each product. This site puts the records with the same event number on one page. The class of the event is the highest class of its records. How the register is made. Report an error.

Questions

Where was the product distributed?
The FDA record gives this distribution: Domestic distribution to AL AZ CA CO FL GA ID IL IN LA MA MI MN NC NE NJ OH PA SC TN TX UT VT WA WY. Foreign distribution to Australia Austria Belgium Czech Republic Denmark Estonia Finland France…
What quantity of product is in FDA event 90857?
The FDA record gives this quantity: 115 US; 193 ROW
How did the recall start?
The FDA record says: Voluntary: Firm initiated
How many device recalls of 2022 have the same class?
88% of the 839 device events that started in 2022 are in Class II.