Recall Register

2012 Zero Zero XU: recalls and complaints

NHTSA lists 3 recall campaigns for the 2012 Zero Zero XU. The newest campaign is 13V635000. NHTSA received the report on 18 Dec 2013. The NHTSA record gives the component Electrical System / Software. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 13V635000, in the NHTSA record

Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

3 campaigns, newest first. 1,371 units in total.

  1. 13V635000Received . 667 units.

    Electrical System / Software

    Defect, in the NHTSA record
    Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
    Consequence, in the NHTSA record
    A sudden loss of power to the motor may increase the risk of a crash.
    Remedy, in the NHTSA record
    Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.

    Report filed by Zero Motorcycles Inc.. Owner notification date in the NHTSA record: .

  2. 12V310000Received . 254 units.

    Electrical System / 12v/24v/48v Battery

    Defect, in the NHTSA record
    Zero motorcycles, INC. (zero) is recalling certain model year 2012 s, ds, x, xu, and xu-lsm motorcycles. Insufficient weatherproofing may cause a short circuit of the battery management system when subjected to wet conditions, resulting in the motorcycle inadvertently losing power.
    Consequence, in the NHTSA record
    Sudden loss of power can lead to a crash and potential injury or death to the rider.
    Remedy, in the NHTSA record
    Zero will notify owners, and dealers will repair the motorcycles free of charge. The safety recall began on july 31, 2012. Owners may contact zero motorcycles, INC. At 1-888-786-9376.

    Report filed by ZERO MOTORCYCLES INC.. Owner notification date in the NHTSA record: .

  3. 12V307000Received . 450 units.

    Exterior Lighting / Brake Lights / Switch

    Defect, in the NHTSA record
    Zero motorcycles, INC. (zero) is recalling certain model year 2011 and 2012 s, xu, and ds motorcycles, model year 2011 mxd, and xd motorcycles and 2012 x motorcycles. The brake light switch at the front brake lever may not activate until significant brake lever travel occurs.
    Consequence, in the NHTSA record
    The brake light may not activate when a moderate amount of front brake is applied. As such, motorists traveling behind the motorcycle may not be alerted when an affected motorcycle is slowing down, which could lead to a possible crash and potential injury or death to the rider.
    Remedy, in the NHTSA record
    Zero will notify owners, and dealers will inspect and, if necessary, replace the front brake system brake-light switch free of charge. The safety recall began on august 3, 2012. Owners may contact zero motorcycles at 1-831-438-3500.

    Report filed by ZERO MOTORCYCLES INC.. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20123

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2012 Zero Zero XU: recalls and complaints. https://recallregister.com/vehicle/zero/zero-xu/2012/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Zero Motorcycles Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2012 Zero Zero XU?
1,371 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Zero Zero XU have for all model years?
NHTSA lists 3 recall campaigns for the Zero Zero XU, model year 2012. 3 of them name the 2012 model year.
Is an NHTSA investigation of the 2012 Zero Zero XU open?
The NHTSA investigation file has no investigation that names this model year.