2013 Zero XU
The 2013 Zero XU appears in 2 NHTSA recall campaigns (electrical system) and in 0 consumer complaints filed with the agency.
No consumer complaints for this model year are in the NHTSA file.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
Defect, as filed: Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
Consequence: A sudden loss of power to the motor may increase the risk of a crash.
Remedy: Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.
Filed by Zero Motorcycles Inc..
Defect, as filed: Zero Motorcycles Inc. (Zero) is recalling certain model year 2013 FX motorcycles manufactured January 28, 2013, through May 21, 2013; and model year 2013 XU motorcycles manufactured January 16, 2013, through May 20, 2013. A manufacturing defect with the sealant material in the battery may allow water to penetrate the battery and contact the cells.
Consequence: Water penetration into the battery may lead to corrosion of the cells, possibly resulting in a rapid temperature increase and off-gassing of the cells' electrolyte which may cause a burn to the rider.
Remedy: Zero will notify owners and dealers will replace the battery modules, free of charge. The recall began on June 26, 2013. Owners may contact Zero motorcycles at 1-888-786-9376.
Filed by Zero Motorcycles Inc..
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
No consumer complaints for this model year are in the NHTSA file.
Investigations
No NHTSA Office of Defects Investigation action in the current file names this model year.
Other Zero XU model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 2011 NHTSA | 1 | 0 | 450 |
| 2013 | 2 | 0 | 795 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Zero XU model years · Zero: 14 model lines
Questions and answers
How many recalls does the 2013 Zero XU have?
2 NHTSA recall campaigns name this model year; the most recent, 13V635000, was reported to NHTSA on 18 Dec 2013 and concerns electrical system:software. Across all model years the Zero XU line has 3 campaigns.
Is there an open NHTSA investigation into the 2013 Zero XU?
No NHTSA investigation in the current file names this model year.
What component do owners of the 2013 Zero XU complain about most?
No complaints for this model year are in the NHTSA file.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.