Recall Register

2012 Zero DSP: recalls and complaints

NHTSA advisory: do not driveCampaign 18V215000. NHTSA received the report on . 218 units. Hybrid Propulsion System

Remedy of campaign 18V215000, in the NHTSA record

Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.

Do-not-drive advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 2 recall campaigns for the 2012 Zero DSP. The newest campaign is 18V215000. NHTSA received the report on 4 Apr 2018. The NHTSA record gives the component Hybrid Propulsion System. NHTSA has no complaint on file for this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

2 campaigns, newest first. 885 units in total.

  1. 18V215000Received . 218 units.

    Hybrid Propulsion SystemDo-not-drive advisory

    Defect, in the NHTSA record
    Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.
    Consequence, in the NHTSA record
    An electrical short can increase the risk of a fire.
    Remedy, in the NHTSA record
    Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.

    Report filed by Zero Motorcycles Inc.. Manufacturer campaign number SV-ZMC-018-383. Owner notification date in the NHTSA record: .

  2. 13V635000Received . 667 units.

    Electrical System / Software

    Defect, in the NHTSA record
    Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
    Consequence, in the NHTSA record
    A sudden loss of power to the motor may increase the risk of a crash.
    Remedy, in the NHTSA record
    Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.

    Report filed by Zero Motorcycles Inc.. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20122

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2012 Zero DSP: recalls and complaints. https://recallregister.com/vehicle/zero/dsp/2012/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Zero Motorcycles Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2012 Zero DSP?
885 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Zero DSP have for all model years?
NHTSA lists 2 recall campaigns for the Zero DSP, model year 2012. 2 of them name the 2012 model year.
Is an NHTSA investigation of the 2012 Zero DSP open?
The NHTSA investigation file has no investigation that names this model year.