Recall Register

2018 Van Hool TDX25: recalls and complaints

NHTSA lists 3 recall campaigns for the 2018 Van Hool TDX25. The newest campaign is 21V385000. NHTSA received the report on 25 May 2021. The NHTSA record gives the component Fuel System, Diesel / Fuel Injection System / Fuel Rail. NHTSA has no complaint on file for this model year. 2 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 21V385000, in the NHTSA record

Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1489.

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

3 campaigns, newest first. 2,453 units in total.

  1. 21V385000Received . 681 units.

    Fuel System, Diesel / Fuel Injection System / Fuel Rail

    Defect, in the NHTSA record
    Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
    Consequence, in the NHTSA record
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Remedy, in the NHTSA record
    Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1489.

    Report filed by Van Hool N.V.. Manufacturer campaign number P1489. Owner notification date in the NHTSA record: .

  2. 18V882000Received . 244 units.

    Equipment

    Defect, in the NHTSA record
    Van Hool N.V. (Van Hool) is recalling certain 2015-2018 Van Hool TD925 and TDX25 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.
    Consequence, in the NHTSA record
    If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
    Remedy, in the NHTSA record
    Van Hool will notify owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began March 6, 2019. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's numbers for this recall is P1039/SB1578.

    Report filed by Van Hool N.V.. Manufacturer campaign number P1039 / SB1578. Owner notification date in the NHTSA record: .

  3. 18V209000Received . 1,528 units.

    Seat Belts / Front / Buckle Assembly

    Defect, in the NHTSA record
    Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.
    Consequence, in the NHTSA record
    The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.
    Remedy, in the NHTSA record
    Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.

    Report filed by Van Hool N.V.. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2018 Van Hool TDX25
NumberTypeSubjectComponentOpenedClosedCampaign
EQ19001InvestigationSeat Belt Buckle Casings may FailSeat Belts / Front / Buckle Assembly2 Jul 201920 Aug 2025
PE17006Preliminary evaluationSeat belt latch failureSeat Belts25 Sep 20174 Apr 201818V209000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20156
  2. 20165
  3. 20172
  4. 20183
  5. 20191
  6. 20201
  7. 20213

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2018 Van Hool TDX25: recalls and complaints. https://recallregister.com/vehicle/van-hool/tdx25/2018/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Van Hool N.V.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2018 Van Hool TDX25?
2,453 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Van Hool TDX25 have for all model years?
NHTSA lists 10 recall campaigns for the Van Hool TDX25, model years 2015 to 2021. 3 of them name the 2018 model year.
Is an NHTSA investigation of the 2018 Van Hool TDX25 open?
No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.