Recall Register

2016 Van Hool CX45: recalls and complaints

NHTSA lists 5 recall campaigns for the 2016 Van Hool CX45. The newest campaign is 26V191000. NHTSA received the report on 26 Mar 2026. The NHTSA record gives the component Visibility / Glass, Side/Rear. NHTSA has no complaint on file for this model year. 2 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 26V191000, in the NHTSA record

Dealers will inspect and install a nontransparent vinyl cover over the window as necessary, free of charge. Owner notification letters were mailed April 20, 2026. Owners may contact ABC Bus customer service at 1-877-427-7278. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 30, 2026.

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 11,952 units in total.

  • 26V191000Visibility / Glass, Side/Rear
  • 21V799000Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
  • 18V209000Seat Belts / Front / Buckle Assembly
  • 17V064000Steering / Gear Box (Other Than Rack and Pinion)
  • 16V857000Steering
  1. 26V191000Received . 6,994 units.

    Visibility / Glass, Side/Rear

    Defect, in the NHTSA record
    ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool T2145, 2013-2022 Van Hool TX45, 2013-2023 Van Hool CX45, and 2016-2022 Van Hool CX35 vehicles. The front entrance door may have the incorrect glaze on the lower curb view window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
    Consequence, in the NHTSA record
    The incorrect glaze may reduce the driver's visibility, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will inspect and install a nontransparent vinyl cover over the window as necessary, free of charge. Owner notification letters were mailed April 20, 2026. Owners may contact ABC Bus customer service at 1-877-427-7278. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 30, 2026.

    Report filed by ABC BUS Inc. Owner notification date in the NHTSA record: .

  2. 21V799000Received . 422 units.

    Equipment Adaptive/Mobility / Wheelchair Lift/Ramp

    Defect, in the NHTSA record
    Van Hool N.V. (Van Hool) is recalling certain 2000-2014 C2045, 2016 CX45, and 1998-2013 T2145 vehicles equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
    Consequence, in the NHTSA record
    In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
    Remedy, in the NHTSA record
    Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on November 30, 2021. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1528-SB2067.

    Report filed by Van Hool N.V.. Manufacturer campaign number P1528-SB2067. Owner notification date in the NHTSA record: .

  3. 18V209000Received . 1,528 units.

    Seat Belts / Front / Buckle Assembly

    Defect, in the NHTSA record
    Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.
    Consequence, in the NHTSA record
    The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.
    Remedy, in the NHTSA record
    Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.

    Report filed by Van Hool N.V.. Owner notification date in the NHTSA record: .

  4. 17V064000Received . 1,396 units.

    Steering / Gear Box (Other Than Rack and Pinion)

    Defect, in the NHTSA record
    Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.
    Consequence, in the NHTSA record
    Reduced steering ability can increase the risk of a crash.
    Remedy, in the NHTSA record
    Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.

    Report filed by Van Hool N.V.. Manufacturer campaign number P826. Owner notification date in the NHTSA record: .

  5. 16V857000Received . 1,612 units.

    Steering

    Defect, in the NHTSA record
    Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.
    Consequence, in the NHTSA record
    Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced as necessary. These repairs will be performed free of charge. The recall began on January 19, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P855. Note: This recall expands recalls 14V-569 and 15V-331.

    Report filed by Van Hool N.V.. Manufacturer campaign number P855. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2016 Van Hool CX45
NumberTypeSubjectComponentOpenedClosedCampaign
EQ19001InvestigationSeat Belt Buckle Casings may FailSeat Belts / Front / Buckle Assembly2 Jul 201920 Aug 2025
PE17006Preliminary evaluationSeat belt latch failureSeat Belts25 Sep 20174 Apr 201818V209000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20131
  2. 20144
  3. 20155
  4. 20165
  5. 20172
  6. 20183
  7. 20192
  8. 20202
  9. 20212
  10. 20221
  11. 20232
  12. 20242

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2016 Van Hool CX45: recalls and complaints. https://recallregister.com/vehicle/van-hool/cx45/2016/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
ABC BUS Inc

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2016 Van Hool CX45?
11,952 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Van Hool CX45 have for all model years?
NHTSA lists 10 recall campaigns for the Van Hool CX45, model years 2013 to 2024. 5 of them name the 2016 model year.
Is an NHTSA investigation of the 2016 Van Hool CX45 open?
No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.