2017 Van Hool CX35: recalls and complaints
NHTSA lists 2 recall campaigns for the 2017 Van Hool CX35. The newest campaign is 26V191000. NHTSA received the report on 26 Mar 2026. The NHTSA record gives the component Visibility / Glass, Side/Rear. NHTSA has 1 complaint on file for this model year. 2 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 26V191000, in the NHTSA record
Dealers will inspect and install a nontransparent vinyl cover over the window as necessary, free of charge. Owner notification letters were mailed April 20, 2026. Owners may contact ABC Bus customer service at 1-877-427-7278. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 30, 2026.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 8,522 units in total.
26V191000Received . 6,994 units.
Visibility / Glass, Side/Rear
- Defect, in the NHTSA record
ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool T2145, 2013-2022 Van Hool TX45, 2013-2023 Van Hool CX45, and 2016-2022 Van Hool CX35 vehicles. The front entrance door may have the incorrect glaze on the lower curb view window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
- Consequence, in the NHTSA record
The incorrect glaze may reduce the driver's visibility, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect and install a nontransparent vinyl cover over the window as necessary, free of charge. Owner notification letters were mailed April 20, 2026. Owners may contact ABC Bus customer service at 1-877-427-7278. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 30, 2026.
Report filed by ABC BUS Inc. Owner notification date in the NHTSA record: .
18V209000Received . 1,528 units.
Seat Belts / Front / Buckle Assembly
- Defect, in the NHTSA record
Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.
- Consequence, in the NHTSA record
The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.
- Remedy, in the NHTSA record
Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.
Report filed by Van Hool N.V.. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
1 complaint, 1 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Engine | 1 |
- Complaints that report a crash
- 0
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 1 Aug 2018
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EQ19001 | Investigation | Seat Belt Buckle Casings may Fail | Seat Belts / Front / Buckle Assembly | 2 Jul 2019 | 20 Aug 2025 | |
| PE17006 | Preliminary evaluation | Seat belt latch failure | Seat Belts | 25 Sep 2017 | 4 Apr 2018 | 18V209000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Van Hool recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2017 Van Hool CX35The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2017 Van Hool CX35: recalls and complaints. https://recallregister.com/vehicle/van-hool/cx35/2017/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- ABC BUS Inc
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2017 Van Hool CX35?
- 8,522 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Van Hool CX35 have for all model years?
- NHTSA lists 5 recall campaigns for the Van Hool CX35, model years 2016 to 2024. 2 of them name the 2017 model year.
- Which component do the complaints about the 2017 Van Hool CX35 name most often?
- Engine: 1 of 1 component mention.
- Is an NHTSA investigation of the 2017 Van Hool CX35 open?
- No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.