Recall Register

2019 Thor Palazzo: recalls and complaints

NHTSA lists 3 recall campaigns for the 2019 Thor Palazzo. The newest campaign is 19V504000. NHTSA received the report on 30 Jun 2019. The NHTSA record gives the component Equipment / Recreational Vehicle/Trailer. NHTSA has 1 complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 19V504000, in the NHTSA record

TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

3 campaigns, newest first. 3,335 units in total.

  1. 19V504000Received . 1,554 units.

    Equipment / Recreational Vehicle/Trailer

    Defect, in the NHTSA record
    Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
    Consequence, in the NHTSA record
    Unexpected movement of the slide-out room can increase the risk of a injury.
    Remedy, in the NHTSA record
    TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.

    Report filed by Thor Motor Coach. Manufacturer campaign number RC000170. Owner notification date in the NHTSA record: .

  2. 19V200000Received . 12 units.

    Suspension / Front / Control Arm

    Defect, in the NHTSA record
    Thor Motor Coach (TMC) is recalling certain 2018-2019 Aria, and 2019 Palazzo motorhomes built on a Daimler Trucks North America (DTNA) chassis equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
    Consequence, in the NHTSA record
    Loose steering and tie rod arm bolts can cause separation of the tie rod arm from the front wheels, increasing the risk of a crash.
    Remedy, in the NHTSA record
    TMC has notified owners, and DTNA dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began on March 15, 2019. Owners may contact Daimler Trucks North America at 1-800-547-0712 to locate a Qualified Service Center or may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000166.

    Report filed by Thor Motor Coach. Manufacturer campaign number RC000166. Owner notification date in the NHTSA record: .

  3. 18V763000Received . 1,769 units.

    Exterior Lighting / Turn Signal

    Defect, in the NHTSA record
    Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
    Consequence, in the NHTSA record
    Nonfunctioning lights can increase the risk of a crash.
    Remedy, in the NHTSA record
    The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.

    Report filed by Thor Motor Coach. Manufacturer campaign number RC000163. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

1 complaint, 1 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2019 Thor Palazzo: component mentions in complaints
ComponentMentions
Exterior Lighting1
Complaints that report a crash
0
Complaints that report a fire
0
Injuries in the complaints
0
Deaths in the complaints
0
Date of the newest complaint
30 Apr 2019

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2019 Thor Palazzo, by the year NHTSA received them. The largest year is 2019, with 1 complaint.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20154
  2. 20164
  3. 20174
  4. 20183
  5. 20193

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2019 Thor Palazzo: recalls and complaints. https://recallregister.com/vehicle/thor/palazzo/2019/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Thor Motor Coach

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2019 Thor Palazzo?
3,335 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Thor Palazzo have for all model years?
NHTSA lists 10 recall campaigns for the Thor Palazzo, model years 2015 to 2019. 3 of them name the 2019 model year.
Which component do the complaints about the 2019 Thor Palazzo name most often?
Exterior Lighting: 1 of 1 component mention.
Is an NHTSA investigation of the 2019 Thor Palazzo open?
The NHTSA investigation file has no investigation that names this model year.