2017 Thor Motor Coach Venetian: recalls and complaints

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All updates to the register

• 20V41800020 Jul 2020Exterior Lighting / Turn Signal
• 19V7990007 Nov 2019Exterior Lighting
• 18V76300030 Oct 2018Exterior Lighting / Turn Signal
• 18V5070002 Aug 2018Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
• 18V2850002 May 2018Steering / Hydraulic Power Assist / Hose, Piping, and Connections
• 17V75800022 Nov 2017Equipment
• 17V6340009 Oct 2017Equipment / Other / Labels
• 17V28300027 Apr 2017Steering / Hydraulic Power Assist / Hose, Piping, and Connections
• 16V46800027 Jun 2016Suspension / Front
• 16V32900020 May 2016Electrical System / 12v/24v/48v Battery

1. 20V418000Received 20 Jul 2020. 2,417 units.

   Exterior Lighting / Turn Signal

   Defect, in the NHTSA record

   Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

   Consequence, in the NHTSA record

   Non-functioning exterior marker lights can increase the risk of a crash.

   Remedy, in the NHTSA record

   TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000196. Owner notification date in the NHTSA record: 6 Oct 2021.

2. 19V799000Received 7 Nov 2019. 1,785 units.

   Exterior Lighting

   Defect, in the NHTSA record

   Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.

   Remedy, in the NHTSA record

   TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000180. Owner notification date in the NHTSA record: 2 Jan 2020.

3. 18V763000Received 30 Oct 2018. 1,769 units.

   Exterior Lighting / Turn Signal

   Defect, in the NHTSA record

   Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

   Consequence, in the NHTSA record

   Nonfunctioning lights can increase the risk of a crash.

   Remedy, in the NHTSA record

   The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000163. Owner notification date in the NHTSA record: 30 Oct 2018.

4. 18V507000Received 2 Aug 2018. 175 units.

   Service Brakes, Hydraulic / Foundation Components / Disc / Caliper

   Defect, in the NHTSA record

   Thor Motor Coach (TMC) is recalling certain 2017-2018 Thor Aria motorhomes and 2017-2019 Thor Venetian motorhomes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

   Consequence, in the NHTSA record

   If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.

   Remedy, in the NHTSA record

   TMC will notify owners, and authorized Daimler Trucks service centers will inspect the caliper mounting bolts and tighten them to the proper specification, free of charge. The recall began September 4, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000159.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000159. Owner notification date in the NHTSA record: 4 Sep 2018.

5. 18V285000Received 2 May 2018. 895 units.

   Steering / Hydraulic Power Assist / Hose, Piping, and Connections

   Defect, in the NHTSA record

   Thor Motor Coach (TMC) is recalling certain 2011-2017 Thor Tuscany and Venetian motorhomes, built on Freightliner Custom Chassis Corporation (FCCC) chassis. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

   Consequence, in the NHTSA record

   Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.

   Remedy, in the NHTSA record

   FCCC has notified owners, and FCCC dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall began on May 1, 2018. Owners may contact TMC customer service at 1-877-855-2867 or FCCC customer service at 1-800-547-0712. TMC's number for this recall is RC000153.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000153.

6. 17V758000Received 22 Nov 2017. 110,400 units.

   Equipment

   Defect, in the NHTSA record

   Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

   Consequence, in the NHTSA record

   In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

   Remedy, in the NHTSA record

   Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

   Report filed by Thor Motor Coach. Owner notification date in the NHTSA record: 15 Jan 2018.

7. 17V634000Received 9 Oct 2017. 507 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."

   Consequence, in the NHTSA record

   If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.

   Remedy, in the NHTSA record

   TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000147. Owner notification date in the NHTSA record: 15 Nov 2017.

8. 17V283000Received 27 Apr 2017. 186 units.

   Steering / Hydraulic Power Assist / Hose, Piping, and Connections

   Defect, in the NHTSA record

   Thor Motor Coach (Thor) is recalling certain 2016-2017 Venetian and Tuscany motorhomes equipped with Cummins ISL engines. These vehicles, built on a Freightliner chassis, have a power steering hose that may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

   Consequence, in the NHTSA record

   Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.

   Remedy, in the NHTSA record

   Daimler Trucks (DTNA), the manufacturer of the Freightliner chassis has notified the motorhome owners, and DTNA dealers will reroute the high pressure power steering hose to provide adequate clearance from the starter stud, free of charge. The recall began on December 27, 2016. Owners may contact DTNA customer service at 1-800-547-0712 or Thor customer service at 1-877-500-1020. Thor's number for this recall is FL727A.

   Report filed by Thor Motor Coach. Manufacturer campaign number FL727A.

9. 16V468000Received 27 Jun 2016. 122 units.

   Suspension / Front

   Defect, in the NHTSA record

   Thor Motor Coach (TMC) is recalling certain model year 2016 Tuscany XTE, Palazzo, and 2016-2017 Venetian motorhomes manufactured September 9, 2015, to January 12, 2016. The front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen.

   Consequence, in the NHTSA record

   If the sway bar bolts loosen, the sway bar may detach from the axle, affecting the handling and increasing the risk of a crash.

   Remedy, in the NHTSA record

   TMC will notify owners, and Detroit Axle service centers, subsidiaries of Daimler Trucks, the manufacturer of the chassis, will modify the sway bar mounting, free of charge. The recall began on July 22, 2016. Owners may contact Thor Motor Coach Customer service department at 1-877-500-1020, or Daimler Trucks North America LLC at 1-800-547-0712, or e-mail them at DTNA.Warranty.Campaigns@Daimler.com to locate a service center. TMC's number for this recall is RC000117.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000117. Owner notification date in the NHTSA record: 22 Jul 2016.

10. 16V329000Received 20 May 2016. 44 units.

    Electrical System / 12v/24v/48v Battery

    Defect, in the NHTSA record

    Thor Motor Coach (TMC) is recalling certain 2017 Tuscany, Tuscany ZTE, and Venetian motorhomes manufactured March 15, 2016, to April 7, 2016. The isolator relay cable for the chassis battery was improperly installed which could cause sudden, unexpected loss of power.

    Consequence, in the NHTSA record

    If the motorhome experiences an unexpected loss of power, it can increase the risk of a crash.

    Remedy, in the NHTSA record

    TMC will notify owners, and dealers will correctly install the isolator relay cable, free of charge. The recall began on June 28, 2016. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000114.

    Report filed by Thor Motor Coach. Manufacturer campaign number RC000114. Owner notification date in the NHTSA record: 28 Jun 2016.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

13 Jun 2024

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20111
2. 20121
3. 20131
4. 20141
5. 20151
6. 20165
7. 201710
8. 20188
9. 20198
10. 20204
11. 20213
12. 20221

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Thor Motor Coach Venetian: all model years
• Thor Motor Coach: 56 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2017 Thor Motor Coach VenetianThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2017 Thor Motor Coach Venetian?

118,300 units in 10 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Thor Motor Coach Venetian have for all model years?

NHTSA lists 15 recall campaigns for the Thor Motor Coach Venetian, model years 2011 to 2022. 10 of them name the 2017 model year.

Which component do the complaints about the 2017 Thor Motor Coach Venetian name most often?

Structure: 1 of 2 component mentions.

Is an NHTSA investigation of the 2017 Thor Motor Coach Venetian open?

The NHTSA investigation file has no investigation that names this model year.