Thomas Built Buses HDX
The Thomas Built Buses HDX appears on NHTSA's register for model years 2001 to 2023: 26 recall campaigns (78 model-year entries) and 2 consumer complaints.
The component named most often in complaints is electrical system (500 per 1,000 component mentions), followed by exterior lighting (500).
The 2009 model year has the most complaints (2). Recall campaigns peaked in 2008 with 7; complaints were received in the largest number in 2010 (2). Within Thomas Built Buses, this line ranks 6 of 22 by total complaints.
Complaints are consumer reports and have not been verified by NHTSA.
Model years
| Model year | Recalls | Complaints | vs line average | Units in campaigns |
|---|---|---|---|---|
| 2001 Thomas Built Buses HDX | 2 | 0 | 0% | 276,738 |
| 2002 Thomas Built Buses HDX | 2 | 0 | 0% | 276,738 |
| 2003 Thomas Built Buses HDX | 4 | 0 | 0% | 295,696 |
| 2004 Thomas Built Buses HDX | 7 | 0 | 0% | 332,057 |
| 2005 Thomas Built Buses HDX | 8 | 0 | 0% | 332,100 |
| 2006 Thomas Built Buses HDX | 12 | 0 | 0% | 335,254 |
| 2007 Thomas Built Buses HDX | 12 | 0 | 0% | 327,266 |
| 2008 Thomas Built Buses HDX | 8 | 0 | 0% | 322,349 |
| 2009 Thomas Built Buses HDX | 6 | 2 | 1400% | 28,241 |
| 2010 Thomas Built Buses HDX | 8 | 0 | 0% | 10,378 |
| 2011 Thomas Built Buses HDX | 6 | 0 | 0% | 5,890 |
| 2012 Thomas Built Buses HDX NHTSA record | 1 | 0 | 0% | 43 |
| 2015 Thomas Built Buses HDX NHTSA record | 1 | 0 | 0% | 6,759 |
| 2023 Thomas Built Buses HDX NHTSA record | 1 | 0 | 0% | 48 |
"vs line average" is the model year's complaints as a share of the line's average per model year (100% = average). A campaign covering several model years counts once per year. Model years with one campaign and fewer than 25 complaints are listed but have no page of their own; the NHTSA link opens the agency's record.
Components most reported
Per 1,000 component mentions across all Thomas Built Buses HDX complaints (2 mentions).
Campaigns by year reported
Complaints by year received
Other Thomas Built Buses model lines
- SAF-T-Liner C2 438 recalls · 19 complaints
- C2 14 recalls · 8 complaints
- SAF-T-Liner HDX 374 recalls · 4 complaints
- FS-65 78 recalls · 4 complaints
- MVP EF 53 recalls · 4 complaints
- HDX 78 recalls · 2 complaints
- SAF-T-Liner ER 19 recalls · 2 complaints
- EF 7 recalls · 2 complaints
- Minotour 300 recalls · 1 complaints
- SAF-T-Liner EFX 141 recalls · 1 complaints
- Transit Liner ER 3 recalls · 1 complaints
- SAF-T-Liner EF 42 recalls · 0 complaints
- SAF-T-Liner MVP-EF 33 recalls · 0 complaints
- SAF-T-Liner C2 Jouley 31 recalls · 0 complaints
- SAF-T-Liner FS65 27 recalls · 0 complaints
- SAF-T-Liner MVP-ER 25 recalls · 0 complaints
- HDX EF 15 recalls · 0 complaints
- SAF-T-Liner HDX2 12 recalls · 0 complaints
- Minotour SRW 10 recalls · 0 complaints
- TL-960 7 recalls · 0 complaints
- Vista 4 recalls · 0 complaints
- FS65 3 recalls · 0 complaints
Questions and answers
Which Thomas Built Buses HDX model years have the most recalls?
2006 (12), 2007 (12), 2005 (8). Across model years 2001–2023 there are 26 distinct campaigns.
Which Thomas Built Buses HDX model year has the most complaints?
2009, with 2 of the line's 2 complaints. Newer model years have had less time to accumulate reports.
What do owners of the Thomas Built Buses HDX complain about?
electrical system (500 per 1,000 mentions), exterior lighting (500 per 1,000 mentions). Complaints are consumer reports and have not been verified by NHTSA.
Where does this data come from?
NHTSA Office of Defects Investigation recall and complaint flat files, public domain, dated 24 Sep 2026 and 15 May 2019.
Provenance
Source: NHTSA Office of Defects Investigation recall, complaint and investigation flat files, public domain, dated 24 Sep 2026 and 15 May 2019. Model names are as NHTSA records them; variants such as "Accord" and "Accord Hybrid" are separate lines. See the methodology.