2009 Sutphen SPH 100: recalls and complaints
NHTSA lists 4 recall campaigns for the 2009 Sutphen SPH 100. The newest campaign is 14V718000. NHTSA received the report on 10 Nov 2014. The NHTSA record gives the component Equipment / Mechanical. NHTSA has 1 complaint on file for this model year. 3 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 14V718000, in the NHTSA record
Sutphen will notify owners, and dealers will inspect and repair or replace the ladders, as necessary, free of charge. The recall began in October 2014. Owners may contact Sutphen customer service at 1-866-287-5549. Sutphen's number for this recall is NACIS# 336120.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 401 units in total.
- 14V718000Equipment / Mechanical
- 13V565000Equipment
- 10V071000Power Train / Driveline / Universal Joint
- 09V482000Engine and Engine Cooling
14V718000Received . 181 units.
Equipment / Mechanical
- Defect, in the NHTSA record
Sutphen Corporation (Sutphen) is recalling certain model year 2000-2014 SPH 100, SP 110, SPI 112, SAI 110 aerial devices manufactured November 5, 2014. The main extension cable on the aerial ladders may fail.
- Consequence, in the NHTSA record
A cable failure may cause the ladder to collapse in use, increasing the risk of injury to a user.
- Remedy, in the NHTSA record
Sutphen will notify owners, and dealers will inspect and repair or replace the ladders, as necessary, free of charge. The recall began in October 2014. Owners may contact Sutphen customer service at 1-866-287-5549. Sutphen's number for this recall is NACIS# 336120.
Report filed by Sutphen Corporation. Manufacturer campaign number NACIS# 336120.
13V565000Received . 156 units.
Equipment
- Defect, in the NHTSA record
Sutphen Corporation (Sutphen) is recalling certain model year 2003-2012 SPH 100, model year 2000-2004 SP 110, model year 2003-2011 SPI 112 and model year 2003-2011 SAI 110 fire apparatus. In the affected vehicles, the bearings used for the extension of the ladder may seize causing the extension cables passing over them to chafe and fail.
- Consequence, in the NHTSA record
Failure of the extend/retract system can cause the aerial to unexpectedly retract. This movement could result in injuries to personnel on or around the vehicle.
- Remedy, in the NHTSA record
Sutphen has notified owners, and inspected all of the affected vehicles, repairing them as necessary, free of charge. The recall was completed on May 17, 2013. Owners may contact Sutphen at 1-614-889-1005.
Report filed by Sutphen Corporation.
10V071000Received . 35 units.
Power Train / Driveline / Universal Joint
- Defect, in the NHTSA record
Sutphen has notified NHTSA about a defect in certain model year 2004 through 2010 sph model fire trucks manufactured between january 2004 and january 2010, equipped with series 60 detroit diesel or c-13 caterpillar engines. Pre 2007, the detroit diesel engines were mounted low in the frame which causes vibration in the driveline. Post 2007, a new suspension and frame design caused the driveline angles of the detroit diesel and caterpillar engines to be slightly out of alignment.
- Consequence, in the NHTSA record
Vibration in the driveline can cause premature failure of the u-joints, increasing the risk of a crash.
- Remedy, in the NHTSA record
Sutphen will notify owners and repair the fire trucks free of charge. The safety recall began on march 8, 2010. Owners may contact sutphen at 1-866-287-5549.
Report filed by SUTPHEN CORPORATION. Owner notification date in the NHTSA record: .
09V482000Received . 29 units.
Engine and Engine Cooling
- Defect, in the NHTSA record
Sutphen corporation is recalling certain model year 2007 through 2009 fire trucks equipped with cummins isc cm2150 and isl cm2150 model diesel engines. The trucks may be designed with a hard wired, dash-mounted switch that enables the vehicle operator to inhibit aftertreatment diesel particulate filter regeneration in environments where the operator believes it may be unsafe for elevated exhaust temperatures. Due to an issue with the logic in the ecm software in these engines, the switch may not function correctly, leading the operator to believe that the switch is in "inhibit" mode when it is not.
- Consequence, in the NHTSA record
This condition will permit hot exhaust gases to exit the vehicle tailpipe, increasing the risk of melting or burning of nearby surfaces, or a fire.
- Remedy, in the NHTSA record
Sutphen corporation is working with cummins to repair the engines free of charge. Please see cummins' defect report 09e-046. Owners may contact cummins at 1-800-diesels (1-800-343-7357).
Report filed by SUTPHEN CORPORATION.
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
1 complaint, 2 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Equipment Adaptive/Mobility | 1 |
| Structure | 1 |
- Complaints that report a crash
- 0
- Complaints that report a fire
- 0
- Injuries in the complaints
- 5
- Deaths in the complaints
- 0
- Date of the newest complaint
- 28 Feb 2013
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| RQ14003 | Recall query | Aerial Fire Apparatus Cable Failure | Latches/Locks/Linkages | 6 Aug 2014 | 23 Dec 2014 | 14V718000 |
| PE13017 | Preliminary evaluation | Aerial Fire Apparatus Cable Failure | Latches/Locks/Linkages | 22 May 2013 | 19 Nov 2013 | 13V565000 |
| PE10002 | Preliminary evaluation | Driveshaft Failure | Power Train / Driveline / Driveshaft | 19 Jan 2010 | 25 Mar 2010 | 10V071000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2009 Sutphen SPH 100The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2009 Sutphen SPH 100: recalls and complaints. https://recallregister.com/vehicle/sutphen/sph-100/2009/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Sutphen Corporation
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2009 Sutphen SPH 100?
- 401 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Sutphen SPH 100 have for all model years?
- NHTSA lists 5 recall campaigns for the Sutphen SPH 100, model years 2000 to 2014. 4 of them name the 2009 model year.
- Which component do the complaints about the 2009 Sutphen SPH 100 name most often?
- Equipment Adaptive/Mobility: 1 of 2 component mentions.
- Is an NHTSA investigation of the 2009 Sutphen SPH 100 open?
- No. Each of the 3 investigations that name this model year has a closing date in the NHTSA file.