2013 Startrans Trolley: recalls and complaints
NHTSA lists 3 recall campaigns for the 2013 Startrans Trolley. The newest campaign is 16V369000. NHTSA received the report on 26 May 2016. The NHTSA record gives the component Equipment Adaptive/Mobility. NHTSA has no complaint on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 16V369000, in the NHTSA record
Supreme will notify owners and advise them to contact Ricon, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
3 campaigns, newest first. 2,637 units in total.
16V369000Received . 759 units.
Equipment Adaptive/Mobility
- Defect, in the NHTSA record
Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Startrans Activity Bus, Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel Van, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- Consequence, in the NHTSA record
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- Remedy, in the NHTSA record
Supreme will notify owners and advise them to contact Ricon, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884.
Report filed by Supreme Corporation. Owner notification date in the NHTSA record: .
16V014000Received . 1,762 units.
Equipment Adaptive/Mobility
- Defect, in the NHTSA record
Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- Consequence, in the NHTSA record
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- Remedy, in the NHTSA record
Supreme will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on March 14, 2016, 2016. Owners may contact Supreme customer service at 1-800-642-4889, or Ricon customer service at 1-800-322-2884. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Report filed by Supreme Corporation. Owner notification date in the NHTSA record: .
14V244000Received . 116 units.
Equipment Adaptive/Mobility
- Defect, in the NHTSA record
Supreme Corporation (Supreme) is recalling certain model year 2013 Senator, Senator II, Trolley, President, Heavy Duty, and Activity transit buses and trolleys manufactured December 15, 2012, through December 31, 2013, and equipped with certain Ricon S series and K series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
- Consequence, in the NHTSA record
If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
- Remedy, in the NHTSA record
Supreme will notify owners, and Ricon will send the owners a supplemental cover kit and instructions, free of charge. The recall began on July 24, 2014. Owners may contact Supreme customer service at 1-574-642-4888, or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com.
Report filed by Supreme Corporation. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2013 Startrans TrolleyThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2013 Startrans Trolley: recalls and complaints. https://recallregister.com/vehicle/startrans/trolley/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Supreme Corporation
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2013 Startrans Trolley?
- 2,637 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Startrans Trolley have for all model years?
- NHTSA lists 10 recall campaigns for the Startrans Trolley, model years 2001 to 2014. 3 of them name the 2013 model year.
- Is an NHTSA investigation of the 2013 Startrans Trolley open?
- The NHTSA investigation file has no investigation that names this model year.