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2004 Startrans Senator
The 2004 Startrans Senator appears in 3 NHTSA recall campaigns (exterior lighting and equipment adaptive/mobility) and in 0 consumer complaints filed with the agency.
No consumer complaints for this model year are in the NHTSA file.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
Defect, as filed: Startrans is recalling certain model year 2001 through 2009 transit buses manufactured between october 15, 2001 and september 24, 2009, equipped with luminator horizon LED side destination signs. The connector board can corrode due to an accumulation of moisture under the connector.
Consequence: A short could occur, possibly causing smoke and fire.
Remedy: Startrans will notify owners and the buses will be repaired by either startrans or luminator free of charge. Please see luminator's defect report 09e-054. The safety recall is expected to begin during november 2009. Owners may contact luminator at 1-972-516-3033 or startrans at 1-574-642-0811.
Filed by STARTRANS BUS CORPORATION.
Defect, as filed: Startrans is recalling 4,409 my 2004-2008 senator and candidate shuttle buses built on ford or chevrolet chassis and equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift systems for motor vehicles." the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.
Consequence: A lift occupant can be injured should the lift begin to stow unintentionally.
Remedy: Startrans is working with ricon to correct the wheelchair lifts free of charge (please see 07e097). Owners may contact ricon at 1-818-267-3000 or startrans at 877-258-1392.
Filed by STARTRANS BUS CORPORATION.
Defect, as filed: Startrans is recalling 4,409 my 2004-2008 senator and candidate shuttle buses built on ford or chevrolet chassis and equipped with ricon platform style wheelchair lifts. These vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 404, "platform lift installations in motor vehicles." the threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area.
Consequence: The user of the lift could be injured should the lift move unintentionally.
Remedy: Startrans is working with ricon to correct the wheelchair lifts free of charge (please see 07e095). Owners may contact ricon at 1-818-267-3000 or startrans at 877-258-1392.
Filed by STARTRANS BUS CORPORATION.
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
No consumer complaints for this model year are in the NHTSA file.
Investigations
No NHTSA Office of Defects Investigation action in the current file names this model year.
Other Startrans Senator model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 2001 NHTSA | 1 | 0 | 257 |
| 2002 NHTSA | 1 | 0 | 257 |
| 2003 NHTSA | 1 | 0 | 257 |
| 2004 | 3 | 0 | 9,075 |
| 2005 | 3 | 0 | 9,075 |
| 2006 | 6 | 0 | 15,456 |
| 2007 | 8 | 0 | 18,321 |
| 2008 | 10 | 0 | 20,154 |
| 2009 | 9 | 0 | 11,519 |
| 2010 | 7 | 0 | 11,079 |
| 2011 | 5 | 0 | 6,085 |
| 2012 | 3 | 0 | 4,379 |
| 2013 | 3 | 0 | 2,637 |
| 2014 | 2 | 0 | 2,521 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Startrans Senator model years · Startrans: 13 model lines
Questions and answers
How many recalls does the 2004 Startrans Senator have?
3 NHTSA recall campaigns name this model year; the most recent, 09V409000, was reported to NHTSA on 19 Oct 2009 and concerns exterior lighting. Across all model years the Startrans Senator line has 14 campaigns.
Is there an open NHTSA investigation into the 2004 Startrans Senator?
No NHTSA investigation in the current file names this model year.
What component do owners of the 2004 Startrans Senator complain about most?
No complaints for this model year are in the NHTSA file.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.