2011 Startrans MFSAB: recalls and complaints

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• 16V36900026 May 2016Equipment Adaptive/Mobility
• 11V5720002 Dec 2011Seats / Barriers
• 11V5460009 Nov 2011Structure / Body / Door
• 11V4920003 Oct 2011Visibility / Rearview Mirrors/Devices / Interior

1. 16V369000Received 26 May 2016. 759 units.

   Equipment Adaptive/Mobility

   Defect, in the NHTSA record

   Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Startrans Activity Bus, Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel Van, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

   Consequence, in the NHTSA record

   If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

   Remedy, in the NHTSA record

   Supreme will notify owners and advise them to contact Ricon, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884.

   Report filed by Supreme Corporation. Owner notification date in the NHTSA record: 29 Jun 2016.

2. 11V572000Received 2 Dec 2011. 69 units.

   Seats / Barriers

   Defect, in the NHTSA record

   Startrans is recalling certain model year 2010 and 2011 mfsab school buses manufactured from april 14, 2010, through june 7, 2011, equipped with c. E. White self-latching seat cushions. The self-latching mechanism used to retain the seat cushion to the frame may not activate. Accordingly, these seats fail to conform to the requirements of federal motor vehicle safety standard no. 222, "school bus passenger seating and crash protection."

   Consequence, in the NHTSA record

   Vehicle occupants may be injured in the event of a vehicle crash should the seat cushion flip up out of place. Also, out of position seat cushions could interfere with emergency egress of the vehicle.

   Remedy, in the NHTSA record

   Startrans will notify owners, and dealers will repair the seats free of charge. The safety recall began on january 16, 2012. Owners may contact startrans at 1-574-642-4730.

   Report filed by STARTRANS BUS CORPORATION. Owner notification date in the NHTSA record: 16 Jan 2012.

3. 11V546000Received 9 Nov 2011. 161 units.

   Structure / Body / Door

   Defect, in the NHTSA record

   Startrans is recalling certain model year 2007 through 2011 model mfsab school activity buses. The rear door emergency exit is partially blocked by the bus seats. Accordingly, these buses fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."

   Consequence, in the NHTSA record

   Egress from the bus may be hindered in the event of an emergency, increasing the risk of injury to the bus occupants.

   Remedy, in the NHTSA record

   Startrans will notify owners, and dealers will repair the buses free of charge. The safety recall began on january 23, 2012. Owners may contact startrans at 1-877-258-1391.

   Report filed by STARTRANS BUS CORPORATION. Owner notification date in the NHTSA record: 23 Jan 2012.

4. 11V492000Received 3 Oct 2011. 444 units.

   Visibility / Rearview Mirrors/Devices / Interior

   Defect, in the NHTSA record

   Certain model year 2007 through 2011 startrans mfsab school activity buses were produced without the required decal on the rear view mirror which warns the bus operator to use the cross view mirrors while the bus is stopped and not to use the cross view mirrors while the bus is moving. Accordingly, the buses fail to comply with the requirements of federal motor vehicle safety standard no. 111, "rearview mirrors."

   Consequence, in the NHTSA record

   Images in cross view mirrors do not accurately show another vehicle's location, improper use of mirrors may reduce the clear and reasonably unobstructed view to the rear, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Startrans will mail the required decal along with detailed instructions on where to place the decal. The safety recall began on november 10, 2011. Owners may contact startrans at 1- 877-258-1391.

   Report filed by STARTRANS BUS CORPORATION. Manufacturer campaign number 000314. Owner notification date in the NHTSA record: 10 Nov 2011.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20031
2. 20041
3. 20051
4. 20062
5. 20074
6. 20085
7. 20097
8. 20108
9. 20114
10. 20121
11. 20131
12. 20141
13. 20192

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Startrans MFSAB: all model years
• Startrans: 13 model lines

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• NHTSA page of the 2011 Startrans MFSABThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2011 Startrans MFSAB?

1,433 units in 4 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Startrans MFSAB have for all model years?

NHTSA lists 11 recall campaigns for the Startrans MFSAB, model years 2003 to 2019. 4 of them name the 2011 model year.

Is an NHTSA investigation of the 2011 Startrans MFSAB open?

The NHTSA investigation file has no investigation that names this model year.