2011 Starcraft Quest: recalls and complaints

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• 15V4300006 Jul 2015Equipment / Other / Labels
• 15V30000020 May 2015Equipment / Appliance / Air Conditioner
• 14V01800027 Jan 2014Electrical System / Alternator/Generator/Regulator
• 12V0890005 Mar 2012Seats
• 11V5840008 Dec 2011Latches/Locks/Linkages / Doors / Latch
• 11V5850008 Dec 2011Seats
• 11V10200017 Feb 2011Equipment / Other / Labels
• 11V10000015 Feb 2011Structure / Body

1. 15V430000Received 6 Jul 2015. 832 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   Starcraft Bus (Starcraft) is recalling certain model year 2008-2015 Prodigy and Quest school buses manufactured October 20, 2008, to June 1, 2015. The affected vehicles may be equipped with Tire Placards that display an incorrect kilopascal (kPa) value for tire pressures. The label may also be missing the spare tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less."

   Consequence, in the NHTSA record

   If the tire is filled based on the incorrect information listed on the placard, the tire may be over inflated, possibly resulting in sudden tire failure, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Starcraft will notify owners and will provide them with corrected labels, free of charge. The recall began on September 4, 2015. Owners may contact Starcraft customer service at 1-800-348-7440.

   Report filed by Starcraft Bus. Owner notification date in the NHTSA record: 4 Sep 2015.

2. 15V300000Received 20 May 2015. 76 units.

   Equipment / Appliance / Air Conditioner

   Defect, in the NHTSA record

   Starcraft Bus (Starcraft) is recalling certain model year 2006-2015 Quest and Prodigy school buses manufactured June 20, 2006, through February 17, 2015 on GM chassis. The affected vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing the compressor, a power distribution terminal strip may not have been properly reconnected.

   Consequence, in the NHTSA record

   If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.

   Remedy, in the NHTSA record

   Starcraft will notify owners, and dealers will inspect the power distribution terminal strip connection, correcting it as necessary, free of charge. The recall began on August 17, 2015. Owners may contact Starcraft customer service at 1-800-348-7440. Starcraft's number for this recall is 15V-213.

   Report filed by Starcraft Bus. Manufacturer campaign number 15V-213. Owner notification date in the NHTSA record: 17 Aug 2015.

3. 14V018000Received 27 Jan 2014. 1,954 units.

   Electrical System / Alternator/Generator/Regulator

   Defect, in the NHTSA record

   Starcraft Bus is recalling certain model year 2010-2013 Allstar XL, Ultrastar, Allstar, Starlite, Starquest, Xpress, Prodigy, Quest, and Allstar MVP transit buses built on Ford cutaway chassis equipped with Ford 5.4L or 6.8L engines and Trans/Air-brand air compressors. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.

   Consequence, in the NHTSA record

   The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.

   Remedy, in the NHTSA record

   Starcraft Bus will notify owners, and dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on February 19, 2014. Customers may contact Starcraft at 1-800-347-7440.

   Report filed by Starcraft Bus. Manufacturer campaign number EQ14-001. Owner notification date in the NHTSA record: 19 Feb 2014.

4. 12V089000Received 5 Mar 2012. 22 units.

   Seats

   Defect, in the NHTSA record

   Starcraft is recalling certain model year 2010-2011 prodigy and quest school buses, manufactured from october 11, 2010 through january 3, 2011. These buses are equipped with bus seats manufactured by c.e. White. The seats were sold and installed as original equipment for certain starcraft school buses. The seats fail to conform to the requirements of federal motor vehicle safety standard number 222, "school bus passenger seating and crash protection."

   Consequence, in the NHTSA record

   In the event of a crash, the seat back may fail, increasing the risk of injury to the seat’s occupant.

   Remedy, in the NHTSA record

   Starcraft will notify owners, and dealers will install a reinforcing bracket that c.e. White has provided. The safety recall began on april 5, 2012. Owners may contact starcraft at 1-800-347-7440.

   Report filed by STARCRAFT BUS. Owner notification date in the NHTSA record: 5 Apr 2012.

5. 11V584000Received 8 Dec 2011. 1,792 units.

   Latches/Locks/Linkages / Doors / Latch

   Defect, in the NHTSA record

   Starcraft bus is recalling certain model year 2008 through 2011 prodigy and quest school buses and mfsab activity vehicles manufactured from december 8, 2008, through september 16, 2011, equipped with a challenger door rear emergency exit doors. Due to insufficient lubrication on the rear door handle latch mechanism, the handle may bind, requiring a great force to open the rear door. Accordingly, these buses fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."

   Consequence, in the NHTSA record

   In the event of an emergency, the vehicle occupants may be unable to open the rear door, which would hinder egress of the bus, possibly resulting in injury to the vehicle occupants.

   Remedy, in the NHTSA record

   Starcraft bus will notify owners, dealers will repair the buses free of charge. The safety recall began on january 10, 2012. Owners may contact starcraft bus at 1-800-348-7440.

   Report filed by STARCRAFT BUS. Manufacturer campaign number 11V103000. Owner notification date in the NHTSA record: 10 Jan 2012.

6. 11V585000Received 8 Dec 2011. 517 units.

   Seats

   Defect, in the NHTSA record

   Starcraft is recalling certain model year 2010 and 2011 prodigy and quest school buses and mfsab activity vehicles manufactured from april 12, 2011, through june 6, 2011, equipped with c. E. White self-latching seat cushions. The self-latching mechanism used to retain the seat cushion to the frame may not activate. Accordingly, these seats fail to conform to the with the requirements of federal motor vehicle safety standard number 222, "school bus passenger seating and crash protection."

   Consequence, in the NHTSA record

   Vehicle occupants may be injured in the event of a vehicle crash should the seat cushion flip up out of place. Also, out of position seat cushions could interfere with emergency egress of the vehicle.

   Remedy, in the NHTSA record

   Starcraft will notify owners, and dealers will repair the buses free of charge. The safety recall began on january 9, 2012. Owners may contact starcraft bus at 1-800-348-7440.

   Report filed by STARCRAFT BUS. Manufacturer campaign number 11V104000. Owner notification date in the NHTSA record: 9 Jan 2012.

7. 11V102000Received 17 Feb 2011. 1,426 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   Starcraft is recalling certain model year 2008 through 2011 prodigy and quest mfsab model school buses manufactured from october 20, 2008, through january 18, 2011. The label instructing drivers to not use the cross mirrors to view traffic while the bus is in motion is missing. Accordingly, these buses fail to comply with the labeling requirements of federal motor vehicle safety standard no. 111, "review mirrors."

   Consequence, in the NHTSA record

   Using the mirrors to view traffic while the bus is in motion does not accurately show another vehicle's location and could result in a vehicle crash.

   Remedy, in the NHTSA record

   Starcraft will notify owners and dealers will repair the buses free of charge. The safety recall began on february 28, 2011. Owners may contact starcraft at 1-800-348-7440.

   Report filed by STARCRAFT BUS. Owner notification date in the NHTSA record: 28 Feb 2011.

8. 11V100000Received 15 Feb 2011. 1,385 units.

   Structure / Body

   Defect, in the NHTSA record

   Starcraft is recalling certain model year 2008 through 2011 prodigy mfsab and quest model school buses manufactured from october 20, 2008, through january 18, 2011. The body panels could be missing a structural joint adhesive. Accordingly, these buses fail to comply with the joint strength requirements of federal motor vehicle safety standard no. 221, "school bus body joint strength."

   Consequence, in the NHTSA record

   In the event of a crash, serious injury or death can occur as a result of the structural collapse of the school bus body panels.

   Remedy, in the NHTSA record

   Starcraft will notify owners and dealers will repair the buses free of charge. The safety recall began on february 28, 2011. Owners may contact starcraft at 1-800-348-7440.

   Report filed by STARCRAFT BUS. Owner notification date in the NHTSA record: 28 Feb 2011.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20061
2. 20071
3. 20085
4. 20096
5. 201010
6. 20118
7. 20123
8. 20133
9. 20142
10. 20153
11. 20161

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Starcraft Quest: all model years
• Starcraft: 35 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2011 Starcraft QuestThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2011 Starcraft Quest?

8,004 units in 8 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Starcraft Quest have for all model years?

NHTSA lists 12 recall campaigns for the Starcraft Quest, model years 2006 to 2016. 8 of them name the 2011 model year.

Is an NHTSA investigation of the 2011 Starcraft Quest open?

The NHTSA investigation file has no investigation that names this model year.