2009 Starcraft Allstar: recalls and complaints

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• 15V29800020 May 2015Equipment / Appliance / Air Conditioner
• 13V19900014 May 2013Equipment
• 12V29300022 Jun 2012Equipment Adaptive/Mobility
• 11V5710001 Dec 2011Equipment / Appliance / Air Conditioner
• 10V27800021 Jun 2010Equipment Adaptive/Mobility
• 10V27900021 Jun 2010Equipment Adaptive/Mobility

1. 15V298000Received 20 May 2015. 110 units.

   Equipment / Appliance / Air Conditioner

   Defect, in the NHTSA record

   Starcraft Bus (Starcraft) is recalling certain model year 2006-2015 Allstar, Starlite, Starquest, and Senator II transit buses manufactured June 20, 2006, to February 17, 2015 and built on a GM chassis. The affected vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing a compressor, a power distribution terminal strip may not have been properly reconnected.

   Consequence, in the NHTSA record

   If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.

   Remedy, in the NHTSA record

   Starcraft will notify owners, and dealers will inspect the power distribution terminal strip connection, correcting it as necessary, free of charge. The recall began on August 17, 2015. Owners may contact Starcraft customer service at 1-800-348-7440. Starcraft's number for this recall is 15V-213.

   Report filed by Starcraft Bus. Manufacturer campaign number 15V-213. Owner notification date in the NHTSA record: 17 Aug 2015.

2. 13V199000Received 14 May 2013. 169 units.

   Equipment

   Defect, in the NHTSA record

   Starcraft Bus is recalling certain model year 2006-2012 Allstar buses manufactured November 2006, through July 2012. The affected buses are equipped with a Ricon manufactured wheelchair lift which may have an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.

   Consequence, in the NHTSA record

   If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.

   Remedy, in the NHTSA record

   Starcraft will notify owners and direct them to contact Ricon. Ricon will provide a supplemental cover kit with instructions, free of charge. The recall began during June 2013. Owners may contact Starcraft at 1-800-348-7440 or Ricon at 1-818-267-3000. Starcraft's recall campaign number is 12E-017.

   Report filed by Starcraft Bus. Manufacturer campaign number 12E-017. Owner notification date in the NHTSA record: 7 Jun 2013.

3. 12V293000Received 22 Jun 2012. 2,209 units.

   Equipment Adaptive/Mobility

   Defect, in the NHTSA record

   Starcraft is recalling certain model year 2006-2010 buses equipped with braun century-2 and/or vista-2 wheelchair lifts. Over time and with frequent use, the roll stop latches on the outer barrier may become bent or misaligned.

   Consequence, in the NHTSA record

   A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair’s occupant could fall and sustain injury.

   Remedy, in the NHTSA record

   Starcraft will notify owners, and the repairs will be performed by authorized braun dealers free of charge. Owners may contact starcraft bus at 1-800-347-7440.

   Report filed by STARCRAFT BUS. Owner notification date in the NHTSA record: 14 Aug 2012.

4. 11V571000Received 1 Dec 2011. 1,204 units.

   Equipment / Appliance / Air Conditioner

   Defect, in the NHTSA record

   Starcraft is recalling certain model year 2006 and 2007 transit buses built on ford and freightliner chassis and equipped with carrier genv em-1 evaporator units. Due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcing.

   Consequence, in the NHTSA record

   If sufficient arcing occurs, the fuse holder may melt, and a vehicle fire may occur.

   Remedy, in the NHTSA record

   Starcraft will notify owners and provide information on how to obtain the retrofit kit from carrier along with repair instructions. This service will be performed free of charge. The recall began in november 2011. (see carrier's recall campaign 11e-003.) owners may contact carrier at 1-800-348-7440.

   Report filed by STARCRAFT BUS.

5. 10V278000Received 21 Jun 2010. 1,020 units.

   Equipment Adaptive/Mobility

   Defect, in the NHTSA record

   Starcraft bus is recalling certain model year 2007 through 2009 allstar shuttle buses manufactured from december 1, 2007 through december 18, 2009 and fitted with ricon public use lifts. The restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. Ricon has discovered, however, that it is possible for the operator to insert the belt tongue into the buckle without fully engaging the latching mechanism. In this case, the restraint belt would appear to be latched, and the operator could run the lift. If the restraint belt tongue is not fully engaged into the restraint belt buckle, and latched, the lift may operate with an occupant on the platform.

   Consequence, in the NHTSA record

   The user of the lift could be injured should the lift move without the restraint belt properly buckled.

   Remedy, in the NHTSA record

   Starcraft is working with ricon and ricon will be performing the remedy for this campaign. Please see ricon's defect report 09e-060. Ricon will provide customers with a warning decal and a dvd-based training aid. The safety recall began on november 12, 2010. Owners may contact ricon at 1-818-267-3000 or starcrft bus at 1-800-348-7440.

   Report filed by STARCRAFT BUS. Owner notification date in the NHTSA record: 12 Nov 2010.

6. 10V279000Received 21 Jun 2010. 1,020 units.

   Equipment Adaptive/Mobility

   Defect, in the NHTSA record

   Starcraft is recalling certain model year 2007 through 2009 allstar shuttle buses manufactured from october 2007 through december 2009 and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.

   Consequence, in the NHTSA record

   When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.

   Remedy, in the NHTSA record

   Starcraft will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on november 12, 2010. Owners may contact ricon at 1-818-267-3000 or starcraft at 1-800-348-7440.

   Report filed by STARCRAFT BUS. Owner notification date in the NHTSA record: 12 Nov 2010.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20011
2. 20022
3. 20032
4. 20042
5. 20053
6. 20065
7. 20077
8. 20086
9. 20096
10. 20105
11. 20113
12. 20123
13. 20132
14. 20141
15. 20151

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Starcraft Allstar: all model years
• Starcraft: 35 model lines

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• NHTSA page of the 2009 Starcraft AllstarThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2009 Starcraft Allstar?

5,732 units in 6 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Starcraft Allstar have for all model years?

NHTSA lists 11 recall campaigns for the Starcraft Allstar, model years 2001 to 2015. 6 of them name the 2009 model year.

Is an NHTSA investigation of the 2009 Starcraft Allstar open?

The NHTSA investigation file has no investigation that names this model year.