Recall Register

2012 Setra S407 CC: recalls and complaints

NHTSA lists 6 recall campaigns for the 2012 Setra S407 CC. The newest campaign is 24V277000. NHTSA received the report on 18 Apr 2024. The NHTSA record gives the component Equipment Adaptive/Mobility / Wheelchair Lift/Ramp. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V277000, in the NHTSA record

Daimler Coaches will replace the TWS kits, free of charge. Owner notification letters were mailed May 23, 2024. Owners may contact Daimler Coaches at 1-416-624-3558. Daimler Coaches number for this recall is 86.20U24286A.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 1,374 units in total.

  1. 24V277000Received . 79 units.

    Equipment Adaptive/Mobility / Wheelchair Lift/Ramp

    Defect, in the NHTSA record
    Daimler Coaches North America (Daimler Coaches) is recalling certain 2011-2016 Setra S417 TC and 2012-2016 Setra S 407 CC vehicles equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
    Consequence, in the NHTSA record
    Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
    Remedy, in the NHTSA record
    Daimler Coaches will replace the TWS kits, free of charge. Owner notification letters were mailed May 23, 2024. Owners may contact Daimler Coaches at 1-416-624-3558. Daimler Coaches number for this recall is 86.20U24286A.

    Report filed by Daimler Coaches North America. Manufacturer campaign number 86.20U24286A. Owner notification date in the NHTSA record: .

  2. 16V022000Received . 91 units.

    Seats

    Defect, in the NHTSA record
    Setra of North America (Setra) is recalling certain model year 2011-2012 S417TC buses manufactured August 2, 2010, to October 3, 2011, and 2012 Setra S407CC buses manufactured August 2, 2010, to July 4, 2011, and equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
    Consequence, in the NHTSA record
    If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
    Remedy, in the NHTSA record
    Setra will notify owners, and the seats will be inspected to determine if any welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 24, 2016. Owners may contact Setra customer service at 1-800-241-2947 or Recaro customer service at 1-248-484-3203. Setra's number for this recall is 91.10U10086A.

    Report filed by Setra of North America. Manufacturer campaign number 91.10U10086A. Owner notification date in the NHTSA record: .

  3. 14V369000Received . 306 units.

    Electrical System

    Defect, in the NHTSA record
    Setra of North America (Setra) is recalling certain model year 2011-2014 S417 TC motorcoaches manufactured August 2010 to April 2014, and 2012-2014 S407 CC motorcoaches manufactured August 2010 to March 2014. There may be an electrical overload in the control unit of the lights.
    Consequence, in the NHTSA record
    An electrical overload may result in a short circuit or vehicle fire.
    Remedy, in the NHTSA record
    Setra will notify owners, and dealers will replace the control unit, free of charge. The recall began on July 31, 2014. Owners may call Setra customer service at 1-866-624-2622. Setra's number for this recall is 82.10M08198C. This recall supersedes NHTSA Recall No. 13V-465 and Setra has expanded the original population to include an additional 63 motorcoaches.

    Report filed by Setra of North America. Manufacturer campaign number 82.10M08198C. Owner notification date in the NHTSA record: .

  4. 13V530000Received . 457 units.

    Electrical System

    Defect, in the NHTSA record
    Setra of North America (Setra) is recalling certain model year 2012 S407 CC, 2007-2010 S417, and 2011-2013 S417 TC coaches equipped with Sure Power battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
    Consequence, in the NHTSA record
    Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
    Remedy, in the NHTSA record
    Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The recall began on December 19, 2013. Owners may contact MCI at 1-866-624-2622 or Setra Customer Service Line at 1-800-241-2947. Setra's recall number is 54.10U09052A.

    Report filed by Setra of North America. Manufacturer campaign number 54.10U09052A. Owner notification date in the NHTSA record: .

  5. 13V465000Received . 243 units.

    Electrical System

    Defect, in the NHTSA record
    Setra of North America (Setra) is recalling certain model year 2011-2014 S417 TC and 2012-2014 S407 CC motorcoaches. There may be an electrical overload in the control unit of the lights.
    Consequence, in the NHTSA record
    An electrical overload may result in a short circuit or vehicle fire.
    Remedy, in the NHTSA record
    Motor Coach Industries, the designated importer, will notify owners and replace the control unit, free of charge. The recall began on November 25, 2013. Owners may contact Motor Coach Industries at 1-800-323-1290. Setra's recall number is 82.10M08198A.

    Report filed by Setra of North America. Manufacturer campaign number 82.10M08198A. Owner notification date in the NHTSA record: .

  6. 12V547000Received . 198 units.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Setra is recalling certain model year 2009-2013 S417, S417TC, and S407CC motorcoaches, manufactured from May 2009 through June 2012. An incorrect routing of the ground wire near the alternator may lead to the chaffing and abrasion of the wire.
    Consequence, in the NHTSA record
    A damaged alternator ground wire could result in a short circuit and may lead to a vehicle fire.
    Remedy, in the NHTSA record
    Setra's designated importer, Motor Coach Industries (MCI), will be conducting this recall. MCI will notify owners and will reroute the wiring free of charge. The safety recall began on December 14, 2012. Owners may contact Motor Coach Industries at 1-502-318-3077.

    Report filed by SETRA OF NORTH AMERICA. Manufacturer campaign number 15.40U08377A. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20126
  2. 20134
  3. 20143
  4. 20151
  5. 20161
  6. 20172
  7. 20183
  8. 20191

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2012 Setra S407 CC: recalls and complaints. https://recallregister.com/vehicle/setra/s407-cc/2012/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Daimler Coaches North America

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2012 Setra S407 CC?
1,374 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Setra S407 CC have for all model years?
NHTSA lists 10 recall campaigns for the Setra S407 CC, model years 2012 to 2019. 6 of them name the 2012 model year.
Is an NHTSA investigation of the 2012 Setra S407 CC open?
The NHTSA investigation file has no investigation that names this model year.