2021 Ram Promaster City: recalls and complaints
NHTSA lists 3 recall campaigns for the 2021 Ram Promaster City. The newest campaign is 21V728000. NHTSA received the report on 21 Sep 2021. The NHTSA record gives the component Exterior Lighting / Turn Signal. NHTSA has 5 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 21V728000, in the NHTSA record
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
3 campaigns, newest first. 34,229 units in total.
21V728000Received . 23,853 units.
Exterior Lighting / Turn Signal
- Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence, in the NHTSA record
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y71. Owner notification date in the NHTSA record: .
21V699000Received . 10,372 units.
Seat Belts / Rear/Other / Retractor
- Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence, in the NHTSA record
An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy, in the NHTSA record
Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y61. Owner notification date in the NHTSA record: .
21V147000Received . 4 units.
Service Brakes, Hydraulic / Antilock/Traction Control/Electronic Limited Slip / Control Unit/Module
- Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
- Consequence, in the NHTSA record
The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
- Remedy, in the NHTSA record
FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y11. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
5 complaints, 6 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Engine | 3 |
| Equipment | 1 |
| Seat Belts | 1 |
| Exterior Lighting | 1 |
- Complaints that report a crash
- 0
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 12 Dec 2024
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Ram recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2021 Ram Promaster CityThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2021 Ram Promaster City: recalls and complaints. https://recallregister.com/vehicle/ram/promaster-city/2021/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Chrysler (FCA US, LLC)
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2021 Ram Promaster City?
- 34,229 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Ram Promaster City have for all model years?
- NHTSA lists 9 recall campaigns for the Ram Promaster City, model years 2015 to 2022. 3 of them name the 2021 model year.
- Which component do the complaints about the 2021 Ram Promaster City name most often?
- Engine: 3 of 6 component mentions.
- Is an NHTSA investigation of the 2021 Ram Promaster City open?
- The NHTSA investigation file has no investigation that names this model year.