2021 Polestar Polestar 1: recalls and complaints

NHTSA lists 3 recall campaigns for the 2021 Polestar Polestar 1. The newest campaign is 23V361000. NHTSA received the report on 22 May 2023. The NHTSA record gives the component Electrical System / 12v/24v/48v Battery. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 23V361000, in the NHTSA record

Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V-926 (R10216). Any vehicle that received the interim repair under Recall 22V-926 (R10202) will still need to have the remedy for 23V-361 (R10216) performed.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 15 May 2019. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

3 campaigns, newest first. 134 units in total.

23V361000Received 22 May 2023. 66 units.
Electrical System / 12v/24v/48v Battery
Defect, in the NHTSA record
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
Consequence, in the NHTSA record
The high-voltage battery overheating increases the risk of a fire.
Remedy, in the NHTSA record
Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V-926 (R10216). Any vehicle that received the interim repair under Recall 22V-926 (R10202) will still need to have the remedy for 23V-361 (R10216) performed.
Report filed by Polestar Automotive USA, Inc.. Manufacturer campaign number R10216. Owner notification date in the NHTSA record: 26 Jun 2023.
22V926000Received 14 Dec 2022. 66 units.
Electrical System / 12v/24v/48v Battery
Defect, in the NHTSA record
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
Consequence, in the NHTSA record
The high-voltage battery overheating increases the risk of a fire.
Remedy, in the NHTSA record
Dealers will replace the high-voltage battery cells, free of charge. Remedy parts are expected to become ready by June 2023. As an interim repair, owners will need to take their vehicle to a dealership for a software update. Interim notices were mailed January 31, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10202. Note: This recall has been superseded by Recall 23V361 (R102316). Any vehicle that received the interim repair under Recall 22V926 (R10202) will still need to have the remedy for 23V361 (R102316) performed.
Report filed by Polestar Automotive USA, Inc.. Manufacturer campaign number R10202. Owner notification date in the NHTSA record: 22 May 2023.
21V683000Received 1 Sep 2021. 2 units.
Seat Belts / Rear/Other / Retractor
Defect, in the NHTSA record
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 Polestar PS1 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence, in the NHTSA record
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy, in the NHTSA record
Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10112.
Report filed by Polestar Automotive USA, Inc.. Manufacturer campaign number R10112. Owner notification date in the NHTSA record: 22 Oct 2021.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2021 Polestar Polestar 1
Number	Type	Subject	Component	Opened	Closed	Campaign
DP22005	Defect petition	Pedestrian alert sounds	Electrical System / Propulsion System	27 Jan 2023	7 Aug 2023	22V063000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

20203
20213

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2021 Polestar Polestar 1The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2021 Polestar Polestar 1: recalls and complaints. https://recallregister.com/vehicle/polestar/polestar-1/2021/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 15 May 2019
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Polestar Automotive USA, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2021 Polestar Polestar 1?: 134 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Polestar Polestar 1 have for all model years?: NHTSA lists 4 recall campaigns for the Polestar Polestar 1, model years 2020 to 2021. 3 of them name the 2021 model year.
Is an NHTSA investigation of the 2021 Polestar Polestar 1 open?: No. The 1 investigation that names this model year has a closing date in the NHTSA file.