2009 Pierce Velocity: recalls and complaints

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• 19V0220002 Jan 2019Electrical System / Software
• 18V46300011 Jul 2018Structure
• 17V34800030 May 2017Power Train / Axle Assembly / Axle Shaft
• 14V66000021 Oct 2014Suspension / Front / Control Arm / Lower Arm
• 13V51800022 Oct 2013Exterior Lighting / Turn Signal
• 13V21400017 May 2013Structure / Body / Door
• 13V06200025 Feb 2013Latches/Locks/Linkages
• 11V5270001 Nov 2011Electronic Stability Control (ESC)
• 11V2300005 Apr 2011Wheels
• 10V3170008 Jul 2010Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
• 10V30000028 Jun 2010Structure / Body / Bumpers
• 10V26900016 Jun 2010Service Brakes, Air / Slack Adjusters / Automatic
• 10V1950007 May 2010Engine and Engine Cooling
• 09V3890006 Oct 2009Engine and Engine Cooling
• 09V34100031 Aug 2009Air Bags / Side/Window / Curtain
• 09V2030008 Jun 2009Steering

1. 19V022000Received 2 Jan 2019. 994 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.

   Consequence, in the NHTSA record

   If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B295. Owner notification date in the NHTSA record: 28 Feb 2019.

2. 18V463000Received 11 Jul 2018. 17 units.

   Structure

   Defect, in the NHTSA record

   Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.

   Consequence, in the NHTSA record

   If the bracket falls, it could strike a person below.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B290. Owner notification date in the NHTSA record: 22 Aug 2018.

3. 17V348000Received 30 May 2017. 225 units.

   Power Train / Axle Assembly / Axle Shaft

   Defect, in the NHTSA record

   Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.

   Consequence, in the NHTSA record

   Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B283. Owner notification date in the NHTSA record: 3 Jun 2020.

4. 14V660000Received 21 Oct 2014. 135 units.

   Suspension / Front / Control Arm / Lower Arm

   Defect, in the NHTSA record

   Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.

   Consequence, in the NHTSA record

   If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B257. Owner notification date in the NHTSA record: 5 Nov 2014.

5. 13V518000Received 22 Oct 2013. 349 units.

   Exterior Lighting / Turn Signal

   Defect, in the NHTSA record

   Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.

   Consequence, in the NHTSA record

   The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B244. Owner notification date in the NHTSA record: 30 Dec 2013.

6. 13V214000Received 17 May 2013. 2,006 units.

   Structure / Body / Door

   Defect, in the NHTSA record

   Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2007-2013 Velocity, Impel, and Dash CF emergency vehicles manufactured June 6, 2007, through May 31, 2013. The springs in the outer door handles are not of sufficient stiffness to prevent inadvertent door opening in certain impacts. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 206, "Door Locks and Door Retention Components."

   Consequence, in the NHTSA record

   In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of injury.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will replace the door handle spring with a stiffer one, free of charge. Owners may contact Pierce at 1-920-832-3000. The recall began on June 28, 2013. Pierce's recall number is 74B242.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B242. Owner notification date in the NHTSA record: 28 Jun 2013.

7. 13V062000Received 25 Feb 2013. 1,275 units.

   Latches/Locks/Linkages

   Defect, in the NHTSA record

   Pierce is recalling certain model year 2007-2010 Velocity and Impel fire trucks manufactured from June 6, 2007, through October 30, 2010. The springs inside the inner door handles may allow the door to open inadvertently.

   Consequence, in the NHTSA record

   If the door inadvertently opens while the vehicle is in motion, the occupants may fall out and suffer personal injury.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will replace the inner door handles, free of charge. The recall began during May 2013. Owners may contact Pierce at 1-920-832-3000.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B237. Owner notification date in the NHTSA record: 1 May 2013.

8. 11V527000Received 1 Nov 2011. 724 units.

   Electronic Stability Control (ESC)

   Defect, in the NHTSA record

   Pierce manufacturing (pierce) is recalling certain model year 2007-2011 arrow xtand velocity, model year 2008-2011 custom contender, impel, quantum and model year 2009-2011 saber emergency trucks, equipped with meritor wabco electronic stability control (ESC) modules, manufactured from december 19, 2007, through october 7, 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (ESC) system. This might cause the ESC to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.

   Consequence, in the NHTSA record

   If the driver is slow to react during this ESC intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Pierce is working with meritor wabco and will replace the control module free of charge. The safety recall began on december 16, 2011. Owners may contact meritor wabco at 1-248-435-8001 or pierce at 1-920-832-3000.

   Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 74B226. Owner notification date in the NHTSA record: 16 Dec 2011.

9. 11V230000Received 5 Apr 2011. 5 units.

   Wheels

   Defect, in the NHTSA record

   Pierce is recalling certain model year 2009-2011 arrow xt and velocity fire apparatus manufactured from june 30, 2009, through march 15, 2011. The front axle of these vehicles were built with michelin 365/70r22.5 xza tires installed on 12.25 inch wide wheels. These tires require 10.5 inch wide wheels. Therefore, these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 120, "tire selection and rims for motor vehicles other than passenger cars."

   Consequence, in the NHTSA record

   The wider 12.25 inch wheel may cause the tire bead to separate from the rim. This tire bead separation can cause a tire failure that may cause the vehicle to crash without prior warning.

   Remedy, in the NHTSA record

   Dealers will install new 10.5 inch wide wheels and new michelin 365/70r22.5 zxa tires on the front axle of the fire apparatus free of charge. The safety recall began on april 15, 2011. Owners may contact pierce at 1-920-832-3000.

   Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 74B213. Owner notification date in the NHTSA record: 15 Apr 2011.

10. 10V317000Received 8 Jul 2010. 45 units.

    Service Brakes, Hydraulic / Foundation Components / Disc / Caliper

    Defect, in the NHTSA record

    Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, enforcer, impel, quantum, and velocity fire trucks manufactured from october 11, 2006 through june 16, 2010 and equipped with meritor wabco ex225 rear disc brakes and onspot automatic tire chains. The meritor wabco ex225 rear disc brake caliper may interfere with the onspot automatic tire chain brackets. This interference may restrict the caliper from full movement.

    Consequence, in the NHTSA record

    If this interference occurs, braking performance may be reduced without warning and a crash may occur.

    Remedy, in the NHTSA record

    Dealers will install new automatic tire chain brackets. The new brackets provide additional clearance for the full actuation of the disc brake calipers. This service will be performed free of charge. The safety recall began in july 2010. Owners may contact pierce at 1-920-832-3000.

    Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830.

11. 10V300000Received 28 Jun 2010. 25 units.

    Structure / Body / Bumpers

    Defect, in the NHTSA record

    Pierce is recalling certain model year 2003 through 2009 custom contender, dash, enforcer, impel, lance saber, and velocity fire trucks manufactured from february 20, 2003, through march 27, 2009. These trucks may be equipped with drop-down fire hose trays mounted under the front bumper. The hose tray latch may accidentally open while the vehicle is in motion.

    Consequence, in the NHTSA record

    If this occurs the fire hose may drop to the roadway without warning. Potential injury to people and property may occur. The sudden hose deployment may also distract drivers trying to avoid the hose and a crash may occur.

    Remedy, in the NHTSA record

    A new and improved latch design has been developed and a new hose box incorporating the new latch will be installed free of charge. The safety recall began on october 4, 2010. Owner may contact pierce at 1-920-832-3000.

    Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830. Owner notification date in the NHTSA record: 4 Oct 2010.

12. 10V269000Received 16 Jun 2010. 14 units.

    Service Brakes, Air / Slack Adjusters / Automatic

    Defect, in the NHTSA record

    Pierce is recalling certain model year 2009 through 2010 arrow xt, quantum, and velocity emergency vehicles manufactured from august 11, 2009, through may 20, 2010. The rear brake slack adjusters may interfere with the automatic tire chain brackets. The interference occurs at near full stroke of the slack adjusters. Due to the varying automatic slack adjuster movement, the slack adjuster may contact the tire chain bracket.

    Consequence, in the NHTSA record

    If this interference occurs, the brake capability may be compromised and a crash may occur without warning.

    Remedy, in the NHTSA record

    Dealers will install a new automatic tire chain bracket free of charge. The safety recall is expected to begin during july 2010. Owner may contact pierce at 1-920-832-3000.

    Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830. Owner notification date in the NHTSA record: 30 Jun 2010.

13. 10V195000Received 7 May 2010. 827 units.

    Engine and Engine Cooling

    Defect, in the NHTSA record

    Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, lance, quantum, and velocity emergency vehicles manufactured from december 20, 2006, through february 1, 2010, equipped with detroit diesel series 60 engines. The engine may shut down unexpectedly when a diesel particulate filter over temperature condition is detected.

    Consequence, in the NHTSA record

    Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.

    Remedy, in the NHTSA record

    Owners will be notified by detroit diesel and detroit diesel will repair the vehicles free of charge by reprogramming the engine control logic to illuminate a malfunction indicator light without requesting engine shutdown. Please see daimler trucks' defect report 10e-005. The safety recall began on may 28, 2010. Owners may contact daimler trucks at 1-800-547-0712 or pierce at 1-920-832-3000.

    Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830. Owner notification date in the NHTSA record: 28 May 2010.

14. 09V389000Received 6 Oct 2009. 131 units.

    Engine and Engine Cooling

    Defect, in the NHTSA record

    Pierce is recalling certain model year 2008 and 2009 fire trucks manufactured between april 1, 2008 and september 30, 2009, equipped with cummins isb cm2150, isc cm2150, isl cm2150, ism cm876, and isx cm871 model diesel engines. The vehicles may be designed with a hard wired, dash-mounted switch that enables the vehicle operator to inhibit aftertreatment diesel particulate filter regeneration in environments where the operator believes it may be unsafe for elevated exhaust temperatures. Due to an issue with the logic in the ecm software in these engines, the switch may not function correctly, leading the operator to believe that the switch is in "inhibit" mode when it is not.

    Consequence, in the NHTSA record

    This condition will permit hot exhaust gases to exit the vehicle tailpipe, increasing the risk of melting or burning of nearby surfaces, or a fire.

    Remedy, in the NHTSA record

    Pierce is working with cummins to repair the engines. Cummins is conducting this campaign and will provide the remedy free of charge. Please see cummins recall campaign 09e-046. The safety recall is expected to begin during october 2009. Owners may contact cummins at 1-800-diesels (1-800-343-7357) or pierce at 1-920-832-3000.

    Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830.

15. 09V341000Received 31 Aug 2009. 28 units.

    Air Bags / Side/Window / Curtain

    Defect, in the NHTSA record

    Pierce is recalling certain model year 2007 through 2009 fire trucks equipped with side-roll protection systems. The sensor designed to detect vehicle roll can malfunction resulting in an inadvertent deployment of the protection system.

    Consequence, in the NHTSA record

    Inadvertent deployment of the side-roll protection system could result in a vehicle crash or injury to an out of position occupant.

    Remedy, in the NHTSA record

    Pierce will notify owners and the vehicles will be repaired free of charge. The safety recall began on august 31, 2009. Owners may contact pierce toll-free at 1-888-974-3723.

    Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830. Owner notification date in the NHTSA record: 31 Aug 2009.

16. 09V203000Received 8 Jun 2009. 185 units.

    Steering

    Defect, in the NHTSA record

    Pierce is recalling 185 model year 2008 and 2009 custom fire trucks manufactured between january 1, 2008 and may 31, 2009, equipped with meritor wabco steering angle sensors (sas). Internal friction can develop between the sensor gears and the sensor housing as a result of external forces experienced on the vehicle including vibration. If developed friction is great enough, the driving tab of the sas can shear as the driver turns the steering wheel.

    Consequence, in the NHTSA record

    With a broken sas driving tab, the electronic stability control (ESC) will not function properly, which could possibly result in a vehicle crash.

    Remedy, in the NHTSA record

    Pierce will notify owners and the vehicles will be repaired free of charge. The safety recall began on july 2, 2009. Owners may contact pierce at 1-920-832-3000.

    Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830. Owner notification date in the NHTSA record: 2 Jul 2009.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19981
2. 19992
3. 20002
4. 20012
5. 20022
6. 20033
7. 20044
8. 20054
9. 20066
10. 200715
11. 200817
12. 200916
13. 201017
14. 201114
15. 201212
16. 201312
17. 20148
18. 201517
19. 201615
20. 20179
21. 20188
22. 20199
23. 20208
24. 20218
25. 20226
26. 20234
27. 20242
28. 20252
29. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Pierce Velocity: all model years
• Pierce: 13 model lines

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• NHTSA page of the 2009 Pierce VelocityThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2009 Pierce Velocity?

6,985 units in 16 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Pierce Velocity have for all model years?

NHTSA lists 56 recall campaigns for the Pierce Velocity, model years 1998 to 2026. 16 of them name the 2009 model year.

Is an NHTSA investigation of the 2009 Pierce Velocity open?

The NHTSA investigation file has no investigation that names this model year.