2009 Pierce Custom Contender: recalls and complaints

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All updates to the register

• 11V5270001 Nov 2011Electronic Stability Control (ESC)
• 10V30000028 Jun 2010Structure / Body / Bumpers
• 09V3890006 Oct 2009Engine and Engine Cooling
• 09V2030008 Jun 2009Steering

1. 11V527000Received 1 Nov 2011. 724 units.

   Electronic Stability Control (ESC)

   Defect, in the NHTSA record

   Pierce manufacturing (pierce) is recalling certain model year 2007-2011 arrow xtand velocity, model year 2008-2011 custom contender, impel, quantum and model year 2009-2011 saber emergency trucks, equipped with meritor wabco electronic stability control (ESC) modules, manufactured from december 19, 2007, through october 7, 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (ESC) system. This might cause the ESC to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.

   Consequence, in the NHTSA record

   If the driver is slow to react during this ESC intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Pierce is working with meritor wabco and will replace the control module free of charge. The safety recall began on december 16, 2011. Owners may contact meritor wabco at 1-248-435-8001 or pierce at 1-920-832-3000.

   Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 74B226. Owner notification date in the NHTSA record: 16 Dec 2011.

2. 10V300000Received 28 Jun 2010. 25 units.

   Structure / Body / Bumpers

   Defect, in the NHTSA record

   Pierce is recalling certain model year 2003 through 2009 custom contender, dash, enforcer, impel, lance saber, and velocity fire trucks manufactured from february 20, 2003, through march 27, 2009. These trucks may be equipped with drop-down fire hose trays mounted under the front bumper. The hose tray latch may accidentally open while the vehicle is in motion.

   Consequence, in the NHTSA record

   If this occurs the fire hose may drop to the roadway without warning. Potential injury to people and property may occur. The sudden hose deployment may also distract drivers trying to avoid the hose and a crash may occur.

   Remedy, in the NHTSA record

   A new and improved latch design has been developed and a new hose box incorporating the new latch will be installed free of charge. The safety recall began on october 4, 2010. Owner may contact pierce at 1-920-832-3000.

   Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830. Owner notification date in the NHTSA record: 4 Oct 2010.

3. 09V389000Received 6 Oct 2009. 131 units.

   Engine and Engine Cooling

   Defect, in the NHTSA record

   Pierce is recalling certain model year 2008 and 2009 fire trucks manufactured between april 1, 2008 and september 30, 2009, equipped with cummins isb cm2150, isc cm2150, isl cm2150, ism cm876, and isx cm871 model diesel engines. The vehicles may be designed with a hard wired, dash-mounted switch that enables the vehicle operator to inhibit aftertreatment diesel particulate filter regeneration in environments where the operator believes it may be unsafe for elevated exhaust temperatures. Due to an issue with the logic in the ecm software in these engines, the switch may not function correctly, leading the operator to believe that the switch is in "inhibit" mode when it is not.

   Consequence, in the NHTSA record

   This condition will permit hot exhaust gases to exit the vehicle tailpipe, increasing the risk of melting or burning of nearby surfaces, or a fire.

   Remedy, in the NHTSA record

   Pierce is working with cummins to repair the engines. Cummins is conducting this campaign and will provide the remedy free of charge. Please see cummins recall campaign 09e-046. The safety recall is expected to begin during october 2009. Owners may contact cummins at 1-800-diesels (1-800-343-7357) or pierce at 1-920-832-3000.

   Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830.

4. 09V203000Received 8 Jun 2009. 185 units.

   Steering

   Defect, in the NHTSA record

   Pierce is recalling 185 model year 2008 and 2009 custom fire trucks manufactured between january 1, 2008 and may 31, 2009, equipped with meritor wabco steering angle sensors (sas). Internal friction can develop between the sensor gears and the sensor housing as a result of external forces experienced on the vehicle including vibration. If developed friction is great enough, the driving tab of the sas can shear as the driver turns the steering wheel.

   Consequence, in the NHTSA record

   With a broken sas driving tab, the electronic stability control (ESC) will not function properly, which could possibly result in a vehicle crash.

   Remedy, in the NHTSA record

   Pierce will notify owners and the vehicles will be repaired free of charge. The safety recall began on july 2, 2009. Owners may contact pierce at 1-920-832-3000.

   Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830. Owner notification date in the NHTSA record: 2 Jul 2009.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20001
2. 20012
3. 20021
4. 20032
5. 20041
6. 20051
7. 20062
8. 20072
9. 20085
10. 20094
11. 20103
12. 20113

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Pierce Custom Contender: all model years
• Pierce: 13 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2009 Pierce Custom ContenderThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2009 Pierce Custom Contender?

1,065 units in 4 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Pierce Custom Contender have for all model years?

NHTSA lists 10 recall campaigns for the Pierce Custom Contender, model years 2000 to 2011. 4 of them name the 2009 model year.

Is an NHTSA investigation of the 2009 Pierce Custom Contender open?

The NHTSA investigation file has no investigation that names this model year.