Recall Register

2002 Pierce Custom Chassis: recalls and complaints

NHTSA lists 4 recall campaigns for the 2002 Pierce Custom Chassis. The newest campaign is 07V470000. NHTSA received the report on 5 Oct 2007. The NHTSA record gives the component Suspension / Front / Control Arm. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 07V470000, in the NHTSA record

Dealers will replace the original pitman arms with pitman arms made of higher strength material. The recall began on october 29, 2007. Owners may contact pierce at 920-832-3000.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

4 campaigns, newest first. 2,889 units in total.

  1. 07V470000Received . 2,604 units.

    Suspension / Front / Control Arm

    Defect, in the NHTSA record
    On certain fire trucks equipped with an independent front suspension, a pitman arm might fracture under severe load caused by three loading conditions. In all cases, the front axle must be turned full left or right while (1) simultaneously backing up and braking hard, (2) driving one wheel over or against a curb or (3) steering the front axle full left or right when the vehicle is stationary with the service brake applied. These are all low or no -speed events.
    Consequence, in the NHTSA record
    Such a break could lead to the suspension losing one of its anchor points, thereby potentially causing loss of vehicle control without prior warning which could result in a crash.
    Remedy, in the NHTSA record
    Dealers will replace the original pitman arms with pitman arms made of higher strength material. The recall began on october 29, 2007. Owners may contact pierce at 920-832-3000.

    Report filed by PIERCE MANUFACTURING. Owner notification date in the NHTSA record: .

  2. 04V567000Received . 64 units.

    Steering

    Defect, in the NHTSA record
    On certain fire trucks equipped with the all wheel steer option, the position of the front axle is sensed by an optical encoder mounted to the bottom of the front axle kingpin, which is protected from the elements by an outer case. This case shares a common grease cavity with the kingpin. Oil that leaches from the grease can migrate through the encoder seal, causing contamination of the optical encoder disc.
    Consequence, in the NHTSA record
    Oil on the disc can cause the encoder to send incorrect wheel position information and can cause the rear wheels to steer unexpectedly causing the vehicle to crash without prior warning.
    Remedy, in the NHTSA record
    Dealers will replace the encoders with new encoders with more robust seals. The control software will be updated to produce an error code and disable the rear steering function if unusual encoder inputs are detected. The recall began january 25, 2005. Owners should contact pierce at 1-888-974-3723.

    Report filed by PIERCE MANUFACTURING. Owner notification date in the NHTSA record: .

  3. 03V380000Received . 202 units.

    Steering / Linkages / Tie Rod Assembly

    Defect, in the NHTSA record
    On certain fire trucks with tandem steer axles. The trw tie-rod on the rear-most axle of a tandem axle is restrained from rotational movement by a pair of anti-rotation seals located at the ball socket joints. These anti-rotation seals will compress over time. If the anti-rotation seal allows too much motion, the seals can deteriorate, allowing contact between the ball socket and the ball shaft. This metal-to-metal contact will transmit forces into the tie-rod tube, causing fatigue failure initiating at the root of the female treads.
    Consequence, in the NHTSA record
    Failure of the tie-rod will allow one of the wheels to swing to the limit of its steering stop, potentially causing a loss of vehicle control, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the tie rod. Notification to owners began november 7, 2003. Owners should contact pierce at 1-888-974-3723.

    Report filed by PIERCE MANUFACTURING. Owner notification date in the NHTSA record: .

  4. 02V294000Received . 19 units.

    Steering

    Defect, in the NHTSA record
    On certain custom chassis equipped with the all wheel steer (aws) 2002 system, the vehicle interface mobile program has a problem that causes one of the steerable axles to lock in the steered position rather than returning to center.
    Consequence, in the NHTSA record
    If this condition occurs, the driver can lose steering control, possibly resulting in a vehicle crash.
    Remedy, in the NHTSA record
    Pierce is sending a factory technician to all vehicles and will upgrade the aws system to eliminate this defect. Owner notification began on november 2, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact pierce at 920-832-3000.

    Report filed by PIERCE MANUFACTURING,INC.. Manufacturer campaign number 74B41. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19961
  2. 19971
  3. 19981
  4. 19991
  5. 20001
  6. 20012
  7. 20024
  8. 20033
  9. 20042
  10. 20051
  11. 20061

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2002 Pierce Custom Chassis: recalls and complaints. https://recallregister.com/vehicle/pierce/custom-chassis/2002/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
PIERCE MANUFACTURING

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2002 Pierce Custom Chassis?
2,889 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Pierce Custom Chassis have for all model years?
NHTSA lists 4 recall campaigns for the Pierce Custom Chassis, model years 1996 to 2006. 4 of them name the 2002 model year.
Is an NHTSA investigation of the 2002 Pierce Custom Chassis open?
The NHTSA investigation file has no investigation that names this model year.