Recall Register

2013 New Flyer XE40: recalls and complaints

NHTSA lists 8 recall campaigns for the 2013 New Flyer XE40. The newest campaign is 25V898000. NHTSA received the report on 19 Dec 2025. The NHTSA record gives the component Electronic Stability Control (ESC). NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V898000, in the NHTSA record

New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

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Recall campaigns

8 campaigns, newest first. 17,439 units in total.

  • 25V898000Electronic Stability Control (ESC)
  • 25V566000Electrical System / Propulsion System / Traction Battery / Management System/Energy Control Module (Bms/Becm) / Software
  • 22V943000Steering / Column
  • 21V244000Electrical System / Propulsion System / Inverter
  • 16V223000Electrical System / Software
  • 16V038000Seats
  • 15V333000Structure / Body / Door
  • 14V532000Service Brakes, Air

  1. 25V898000Received . 6,673 units.

    Electronic Stability Control (ESC)

    Defect, in the NHTSA record
    New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 121, "Air Brake Systems" and 136, "Electronic Stability Control Systems on Heavy Vehicles."
    Consequence, in the NHTSA record
    An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
    Remedy, in the NHTSA record
    New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.

    Report filed by New Flyer of America, Inc.. Owner notification date in the NHTSA record: .

  2. 25V566000Received . 1,170 units.

    Electrical System / Propulsion System / Traction Battery / Management System/Energy Control Module (Bms/Becm) / Software

    Defect, in the NHTSA record
    New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
    Consequence, in the NHTSA record
    A battery module that overheats increases the risk of a fire.
    Remedy, in the NHTSA record
    New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.

    Report filed by New Flyer of America, Inc.. Owner notification date in the NHTSA record: .

  3. 22V943000Received . 746 units.

    Steering / Column

    Defect, in the NHTSA record
    New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
    Consequence, in the NHTSA record
    A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.

    Report filed by New Flyer of America, Inc.. Manufacturer campaign number R22-035. Owner notification date in the NHTSA record: .

  4. 21V244000Received . 227 units.

    Electrical System / Propulsion System / Inverter

    Defect, in the NHTSA record
    New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.
    Consequence, in the NHTSA record
    A sudden loss of power increases the risk of a crash.
    Remedy, in the NHTSA record
    New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.

    Report filed by New Flyer of America, Inc.. Manufacturer campaign number R21-005. Owner notification date in the NHTSA record: .

  5. 16V223000Received . 1,897 units.

    Electrical System / Software

    Defect, in the NHTSA record
    New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.
    Consequence, in the NHTSA record
    If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.
    Remedy, in the NHTSA record
    New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.

    Report filed by New Flyer Industries Ltd.. Manufacturer campaign number R16-005. Owner notification date in the NHTSA record: .

  6. 16V038000Received . 4,848 units.

    Seats

    Defect, in the NHTSA record
    New Flyer Industries, Ltd. (New Flyer) is recalling certain model year 2015 New Flyer MD30, 2012 C35LFR, 2010-2011 D35LFR, NABI 35LFW, 2011 D40LFR, 2010-2012 D60LFR and NABI 31LFW, 2010 C40LF, DE35LF, D40LF, DE40LFA, DE60LFA, GE35LFR and GE40LF, 2009 DE60LF and GE40LFR, 2010-2013 C40LFR, DE60LFR, NABI 416 and NABI 60BRT, 2010-2015 XD35, XDE40, NABI 40LFW and 42BRT, 2011-2015 XD40 and XN40, 2013-2015 XD60, XDE60 and XN35, 2010-2014 XDE35, 2013 XE40, 2012-2015 XN60, equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
    Consequence, in the NHTSA record
    If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.
    Remedy, in the NHTSA record
    New Flyer will notify owners instructing them to inspect their seats for missing welds. Recaro will supply replacement anchorage brackets and cover the labor to replace them if any welds are missing, free of charge. The recall began on February 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706, or Recaro customer service at 1-800-873-2276. New Flyer's number for this recall is R16-001.

    Report filed by New Flyer Industries Ltd.. Manufacturer campaign number R16-001. Owner notification date in the NHTSA record: .

  7. 15V333000Received . 1,147 units.

    Structure / Body / Door

    Defect, in the NHTSA record
    New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XE40, XN35, and XN60, 2014 XD35, XDE40, and XT60, 2014-2015 XD60, and XT40, 2013-2014 XDE35, and XN40, and 2015 XDE60 transit buses. These vehicles have door controller assemblies that may have a software defect which can cause the rear passenger doors to open, without warning, when the bus accelerates from a stopped position.
    Consequence, in the NHTSA record
    If the rear bus door opens while the bus is in motion, there is an increased risk of injury for the passengers.
    Remedy, in the NHTSA record
    New Flyer will notify owners, and dealers will update the Door Controller Assembly software, free of charge. The recall began on June 24, 2015. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R15-006.

    Report filed by New Flyer Industries Ltd.. Manufacturer campaign number R15-006. Owner notification date in the NHTSA record: .

  8. 14V532000Received . 731 units.

    Service Brakes, Air

    Defect, in the NHTSA record
    New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 XD35, XDE35, XE40, and 2013-2014 XD40, XD60, XDE40, XDE60, XN35, XN40, and XN60 transit buses. During installation, the Brake Pedal Mounting Plate may have been clamped between the Brake Pedal Assembly and the Brake Valve Actuator (BVA) resulting in a misalignment and binding of the internal piston in the BVA.
    Consequence, in the NHTSA record
    The binding of the piston may result in increased resistance while applying the brakes and the potential for brake drag once the brake pedal is released. These conditions increase the risk of a crash.
    Remedy, in the NHTSA record
    New Flyer will notify owners and will replace the brake pedal mounting plate and the Brake Valve Actuator (BVA), free of charge. The recall began on September 15, 2014. Owners may contact New Flyer customer service at 1-204-934-4876. New Flyer's number for this recall is R14-019.

    Report filed by New Flyer Industries Ltd.. Manufacturer campaign number R14-019. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20138
  2. 20143
  3. 20153
  4. 20163
  5. 20174
  6. 20184
  7. 20194
  8. 20204
  9. 202110
  10. 202212
  11. 20237
  12. 20244
  13. 20254
  14. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2013 New Flyer XE40: recalls and complaints. https://recallregister.com/vehicle/new-flyer/xe40/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
New Flyer of America, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2013 New Flyer XE40?
17,439 units in 8 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the New Flyer XE40 have for all model years?
NHTSA lists 17 recall campaigns for the New Flyer XE40, model years 2013 to 2026. 8 of them name the 2013 model year.
Is an NHTSA investigation of the 2013 New Flyer XE40 open?
The NHTSA investigation file has no investigation that names this model year.