Recall Register

2024 Mercedes-Benz Tourrider Business: recalls and complaints

NHTSA lists 4 recall campaigns for the 2024 Mercedes-Benz Tourrider Business. The newest campaign is 25V144000. NHTSA received the report on 5 Mar 2025. The NHTSA record gives the component Seats. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V144000, in the NHTSA record

Daimler Coaches will inspect the driver's seat and install a fixate stop as necessary, free of charge. Owner notification letters were mailed May 12, 2025. Owners may contact Daimler Coaches at 1-416-624-3558. Daimler Coaches number for this recall is 91.10T25237A.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

4 campaigns, newest first. 416 units in total.

  • 25V144000Seats
  • 24V151000Structure / Emergency / Escape/Egress/Exit / Latching/Release System
  • 24V141000Equipment Adaptive/Mobility
  • 23V893000Equipment / Recreational Vehicle/Trailer / 120/240 Vac Electrical System / Receptacle

  1. 25V144000Received . 162 units.

    Seats

    Defect, in the NHTSA record
    Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2025 Mercedes Benz Tourrider Business and Premium transits buses. The fixate stop bracket on the driver's seat backrest may not be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
    Consequence, in the NHTSA record
    Without a fixate stop bracket, the backrest may fold forward during a crash and increase the risk of injury.
    Remedy, in the NHTSA record
    Daimler Coaches will inspect the driver's seat and install a fixate stop as necessary, free of charge. Owner notification letters were mailed May 12, 2025. Owners may contact Daimler Coaches at 1-416-624-3558. Daimler Coaches number for this recall is 91.10T25237A.

    Report filed by Daimler Coaches North America. Manufacturer campaign number 91.10T25237A. Owner notification date in the NHTSA record: .

  2. 24V151000Received . 111 units.

    Structure / Emergency / Escape/Egress/Exit / Latching/Release System

    Defect, in the NHTSA record
    Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
    Consequence, in the NHTSA record
    A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
    Remedy, in the NHTSA record
    Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.

    Report filed by Daimler Coaches North America. Manufacturer campaign number 83.10T24281A. Owner notification date in the NHTSA record: .

  3. 24V141000Received . 77 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Mercedes Benz Tourrider Premium vehicles equipped with BraunAbility wheelchair lifts. The outer barrier may deploy unexpectedly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
    Consequence, in the NHTSA record
    Unexpected outer barrier deployment may result in the platform not securely retaining the wheelchair, increasing the risk of injury to lift occupants.
    Remedy, in the NHTSA record
    Dealers will relocate the ground sensing pressure switch, free of charge. Owner notification were mailed March 26, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is TI 86.10T24282A.

    Report filed by Daimler Coaches North America. Manufacturer campaign number TI 86.10T24282A. Owner notification date in the NHTSA record: .

  4. 23V893000Received . 66 units.

    Equipment / Recreational Vehicle/Trailer / 120/240 Vac Electrical System / Receptacle

    Defect, in the NHTSA record
    Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.
    Consequence, in the NHTSA record
    A detached 120-Volt outlet can shock passengers, increasing the risk of injury.
    Remedy, in the NHTSA record
    Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.

    Report filed by Daimler Coaches North America. Manufacturer campaign number 54.10T23277A. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20224
  2. 20234
  3. 20244
  4. 20251
  5. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2024 Mercedes-Benz Tourrider Business: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/tourrider-business/2024/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Daimler Coaches North America

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2024 Mercedes-Benz Tourrider Business?
416 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz Tourrider Business have for all model years?
NHTSA lists 5 recall campaigns for the Mercedes-Benz Tourrider Business, model years 2022 to 2026. 4 of them name the 2024 model year.
Is an NHTSA investigation of the 2024 Mercedes-Benz Tourrider Business open?
The NHTSA investigation file has no investigation that names this model year.