2015 Mercedes-Benz SL550: recalls and complaints

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All updates to the register

1. 19V787000Received 1 Nov 2019. 24,226 units.

   Communication

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

   Consequence, in the NHTSA record

   An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

   Remedy, in the NHTSA record

   MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019120008. Owner notification date in the NHTSA record: 23 Dec 2019.

2. 16V899000Received 14 Dec 2016. 70 units.

   Steering / Electric Power Assist System

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.

   Consequence, in the NHTSA record

   If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: 13 Oct 2017.

3. 16V439000Received 15 Jun 2016. 100 units.

   Exterior Lighting / Headlights

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 SLK300, SLK350, SL400, SL550, and SL63 AMG vehicles manufactured from June 29, 2015, through July 13, 2015. The affected vehicles are equipped with low-beam headlights that may have been aimed incorrectly during vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   Improperly adjusted low-beam headlights may reduce the driver's visibility, increasing the risk of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect and if necessary adjust the headlamps, free of charge. The recall began on July 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: 22 Jul 2016.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

5 Mar 2021

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20030
2. 20071
3. 20080
4. 20090
5. 20110
6. 20133
7. 20144
8. 20153
9. 20161
10. 20171

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mercedes-Benz SL550: all model years
• Mercedes-Benz: 284 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2015 Mercedes-Benz SL550The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2015 Mercedes-Benz SL550?

24,396 units in 3 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mercedes-Benz SL550 have for all model years?

NHTSA lists 8 recall campaigns for the Mercedes-Benz SL550, model years 2003 to 2017. 3 of them name the 2015 model year.

Which component do the complaints about the 2015 Mercedes-Benz SL550 name most often?

Engine: 2 of 2 component mentions.

Is an NHTSA investigation of the 2015 Mercedes-Benz SL550 open?

1 investigation has no closing date in the NHTSA file, of 1 that name this model year.