Recall Register

2015 Mercedes-Benz S550E: recalls and complaints

NHTSA lists 4 recall campaigns for the 2015 Mercedes-Benz S550E. The newest campaign is 23V854000. NHTSA received the report on 15 Dec 2023. The NHTSA record gives the component Structure / Body / Roof and Pillars. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 23V854000, in the NHTSA record

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

4 campaigns, newest first. 27,258 units in total.

  • 23V854000Structure / Body / Roof and Pillars
  • 19V787000Communication
  • 15V796000Hybrid Propulsion System
  • 15V647000Fuel System, Gasoline / Delivery

  1. 23V854000Received . 2,976 units.

    Structure / Body / Roof and Pillars

    Defect, in the NHTSA record
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
    Consequence, in the NHTSA record
    A detached roof panel can become a road hazard, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

    Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: .

  2. 19V787000Received . 24,226 units.

    Communication

    Defect, in the NHTSA record
    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
    Consequence, in the NHTSA record
    An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
    Remedy, in the NHTSA record
    MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019120008. Owner notification date in the NHTSA record: .

  3. 15V796000Received . 52 units.

    Hybrid Propulsion System

    Defect, in the NHTSA record
    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 Hybrid vehicles manufactured April 24, 2015, to June 12, 2015. The affected vehicles are equipped with a high voltage onboard charger that may not have been built to specification, and as a result, the charging function for an external charging cable might not function and the onboard charger may incorrectly detect a charging cable, even while the vehicle is being driven.
    Consequence, in the NHTSA record
    If the charging cable is incorrectly detected and the vehicle is stopped or moving at a very slow speed, the vehicle may unexpectedly shift to park, increasing the risk of a crash.
    Remedy, in the NHTSA record
    MBUSA will notify owners, and dealers will replace the onboard charger, free of charge. The recall began on January 27, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2015120002. Owner notification date in the NHTSA record: .

  4. 15V647000Received . 4 units.

    Fuel System, Gasoline / Delivery

    Defect, in the NHTSA record
    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 Hybrid vehicles manufactured May 13, 2013 to April 22, 2015. In the affected vehicles, after driving in electric mode, the fuel pump output may be insufficient to restart the gasoline engine and the vehicle will stall.
    Consequence, in the NHTSA record
    A vehicle stall increases the risk of a crash.
    Remedy, in the NHTSA record
    MBUSA will notify owners, and dealers will update the fuel system control unit software, free of charge. The recall is expected to begin in November 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2015100004. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20154
  2. 20173

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2015 Mercedes-Benz S550E: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/s550e/2015/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Mercedes-Benz USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2015 Mercedes-Benz S550E?
27,258 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz S550E have for all model years?
NHTSA lists 7 recall campaigns for the Mercedes-Benz S550E, model years 2015 to 2017. 4 of them name the 2015 model year.
Is an NHTSA investigation of the 2015 Mercedes-Benz S550E open?
The NHTSA investigation file has no investigation that names this model year.