2021 Mercedes-Benz S 500: recalls and complaints
NHTSA lists 7 recall campaigns for the 2021 Mercedes-Benz S 500. The newest campaign is 25V116000. NHTSA received the report on 24 Feb 2025. The NHTSA record gives the component Service Brakes, Hydraulic / Foundation Components. NHTSA has 1 complaint on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 25V116000, in the NHTSA record
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030007.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
7 campaigns, newest first. 282,083 units in total.
- 25V116000Service Brakes, Hydraulic / Foundation Components
- 24V807000Electrical System / Software
- 22V493000Back Over Prevention / Display Function
- 22V365000Electrical System / Software
- 22V214000Steering / Column
- 22V167000Exterior Lighting / Hazard Flashing Warning Lights
- 21V789000Air Bags / Sensor / Occupant Classification / Front Passenger
25V116000Received . 20,339 units.
Service Brakes, Hydraulic / Foundation Components
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 S 500, Maybach S 580 4MATIC, 2021-2023 S 580 4MATIC, 2022 S 680 4MATIC, and 2023 S 580e 4MATIC vehicles. The front brake hoses may rupture and leak brake fluid.
- Consequence, in the NHTSA record
A brake fluid leak can extend the distance needed to stop the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030007.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2025030007. Owner notification date in the NHTSA record: .
24V807000Received . 21 units.
Electrical System / Software
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.
- Consequence, in the NHTSA record
A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.
- Remedy, in the NHTSA record
Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024110002.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2024110002. Owner notification date in the NHTSA record: .
22V493000Received . 8,530 units.
Back Over Prevention / Display Function
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence, in the NHTSA record
An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022080002. Owner notification date in the NHTSA record: .
22V365000Received . 242,722 units.
Electrical System / Software
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Consequence, in the NHTSA record
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy, in the NHTSA record
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: .
22V214000Received . 4 units.
Steering / Column
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic and S500 4Matic vehicles. The electrical connector to the steering column module may not be secured properly, which can disable gear shifts and/or safety features including the electronic stability program, the driver's air bag, and turn signal indicators.
- Consequence, in the NHTSA record
Disabled safety features or the inability to shift gears can increase the risk of a crash or injury.
- Remedy, in the NHTSA record
Dealers will inspect and reinstall the cover for the electrical connector, as necessary, free of charge. Owner notification letters were mailed May 13, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040006.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022040006. Owner notification date in the NHTSA record: .
22V167000Received . 9,156 units.
Exterior Lighting / Hazard Flashing Warning Lights
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
- Consequence, in the NHTSA record
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022040013. Owner notification date in the NHTSA record: .
21V789000Received . 1,311 units.
Air Bags / Sensor / Occupant Classification / Front Passenger
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.
- Consequence, in the NHTSA record
A deactivated passenger air bag increases the risk of injury during a crash.
- Remedy, in the NHTSA record
Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021100010. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
1 complaint, 1 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Engine and Engine Cooling | 1 |
- Complaints that report a crash
- 0
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 4 Dec 2024
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2021 Mercedes-Benz S 500The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2021 Mercedes-Benz S 500: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/s-500/2021/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Mercedes-Benz USA, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2021 Mercedes-Benz S 500?
- 282,083 units in 7 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mercedes-Benz S 500 have for all model years?
- NHTSA lists 14 recall campaigns for the Mercedes-Benz S 500, model years 2021 to 2023. 7 of them name the 2021 model year.
- Which component do the complaints about the 2021 Mercedes-Benz S 500 name most often?
- Engine and Engine Cooling: 1 of 1 component mention.
- Is an NHTSA investigation of the 2021 Mercedes-Benz S 500 open?
- The NHTSA investigation file has no investigation that names this model year.