Recall Register

2020 Mercedes-Benz GLC 350 E: recalls and complaints

NHTSA lists 6 recall campaigns for the 2020 Mercedes-Benz GLC 350 E. The newest campaign is 24V070000. NHTSA received the report on 2 Feb 2024. The NHTSA record gives the component Exterior Lighting / Headlights. NHTSA has 2 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V070000, in the NHTSA record

Dealers will inspect the headlight adjustment and correct it if necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 488,844 units in total.

  • 24V070000Exterior Lighting / Headlights
  • 22V494000Power Train / Automatic Transmission
  • 22V232000Back Over Prevention / Display Function
  • 21V354000Back Over Prevention / Sensing System / Camera
  • 20V651000Steering / Electric Power Assist System
  • 20V607000Electrical System / Propulsion System / Cables

  1. 24V070000Received . 15,502 units.

    Exterior Lighting / Headlights

    Defect, in the NHTSA record
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 GLC 300, 2020 GLC 350e, and 2020-2022 AMG GLC 43 vehicles. The headlights may be incorrectly adjusted too high and create a glare for oncoming traffic. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
    Consequence, in the NHTSA record
    Incorrectly aimed headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will inspect the headlight adjustment and correct it if necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

    Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: .

  2. 22V494000Received . 1,168 units.

    Power Train / Automatic Transmission

    Defect, in the NHTSA record
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLC350E4 vehicles. The transmission wiring harness may be routed improperly, allowing it to chafe against the front drive shaft, which can cause loss of drive power.
    Consequence, in the NHTSA record
    A loss of drive power can increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will inspect and replace the transmission wiring harness, as necessary, free of charge. Owner notification letters were mailed August 26, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080001.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022080001. Owner notification date in the NHTSA record: .

  3. 22V232000Received . 126,443 units.

    Back Over Prevention / Display Function

    Defect, in the NHTSA record
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
    Consequence, in the NHTSA record
    An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022060007. Owner notification date in the NHTSA record: .

  4. 21V354000Received . 343,191 units.

    Back Over Prevention / Sensing System / Camera

    Defect, in the NHTSA record
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
    Consequence, in the NHTSA record
    A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
    Remedy, in the NHTSA record
    The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021050012. Owner notification date in the NHTSA record: .

  5. 20V651000Received . 2,533 units.

    Steering / Electric Power Assist System

    Defect, in the NHTSA record
    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLC300, GLC350e, GLC43 AMG, and GLC63 AMG vehicles. The power steering control unit wiring harness may have been damaged during the production process, possibly resulting in a loss of power steering assist or an electrical short-circuit.
    Consequence, in the NHTSA record
    A loss of power steering assist can increase the risk of a crash. Additionally, If the wiring harness short-circuits, there is an increased risk of a fire.
    Remedy, in the NHTSA record
    MBUSA will notify owners, and dealers will inspect the wiring harness, and replace it if necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110012.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020110012. Owner notification date in the NHTSA record: .

  6. 20V607000Received . 7 units.

    Electrical System / Propulsion System / Cables

    Defect, in the NHTSA record
    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLC 350e hybrid electric vehicles. The high-voltage wiring harness shield may not withstand the electrical loads produced under certain driving conditions, possibly causing an electrical malfunction and resulting in a stall.
    Consequence, in the NHTSA record
    A vehicle stall can increase the risk of a crash.
    Remedy, in the NHTSA record
    MBUSA will notify owners, and dealers will replace the high-voltage wiring harness, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110008.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020110008. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

2 complaints, 3 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2020 Mercedes-Benz GLC 350 E: component mentions in complaints
ComponentMentions
Electrical System1
Engine1
Seat Belts1
Complaints that report a crash
0
Complaints that report a fire
1
Injuries in the complaints
0
Deaths in the complaints
0
Date of the newest complaint
20 Aug 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2020 Mercedes-Benz GLC 350 E, by the year NHTSA received them. The largest year is 2022, with 1 complaint.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20187
  2. 20206

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2020 Mercedes-Benz GLC 350 E: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/glc-350-e/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Mercedes-Benz USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 Mercedes-Benz GLC 350 E?
488,844 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz GLC 350 E have for all model years?
NHTSA lists 13 recall campaigns for the Mercedes-Benz GLC 350 E, model years 2018 to 2020. 6 of them name the 2020 model year.
Which component do the complaints about the 2020 Mercedes-Benz GLC 350 E name most often?
Electrical System: 1 of 3 component mentions.
Is an NHTSA investigation of the 2020 Mercedes-Benz GLC 350 E open?
The NHTSA investigation file has no investigation that names this model year.