Recall Register

2024 Mercedes-Benz EQE SUV 500 4MATIC: recalls and complaints

NHTSA lists 2 recall campaigns for the 2024 Mercedes-Benz EQE SUV 500 4MATIC. The newest campaign is 25V366000. NHTSA received the report on 5 Jun 2025. The NHTSA record gives the component Back Over Prevention / Warnings / External/Pedestrian Alert. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V366000, in the NHTSA record

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

2 campaigns, newest first. 15,006 units in total.

  1. 25V366000Received . 94 units.

    Back Over Prevention / Warnings / External/Pedestrian Alert

    Defect, in the NHTSA record
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
    Consequence, in the NHTSA record
    A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
    Remedy, in the NHTSA record
    Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2025070005. Owner notification date in the NHTSA record: .

  2. 24V372000Received . 14,912 units.

    Electrical System / Propulsion System / Traction Battery / Management System/Energy Control Module (Bms/Becm) / Software

    Defect, in the NHTSA record
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
    Consequence, in the NHTSA record
    A sudden loss of drive power increases the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2024060002. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20233
  2. 20242
  3. 20252

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2024 Mercedes-Benz EQE SUV 500 4MATIC: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/eqe-suv-500-4matic/2024/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Mercedes-Benz USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2024 Mercedes-Benz EQE SUV 500 4MATIC?
15,006 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz EQE SUV 500 4MATIC have for all model years?
NHTSA lists 3 recall campaigns for the Mercedes-Benz EQE SUV 500 4MATIC, model years 2023 to 2025. 2 of them name the 2024 model year.
Is an NHTSA investigation of the 2024 Mercedes-Benz EQE SUV 500 4MATIC open?
The NHTSA investigation file has no investigation that names this model year.